Field Workforce Automation
Field Workforce Automation Opportunities
The rapid growth of wide area wireless data services in the past few years has opened up whole new opportunities for organizations with mobile workforces to move their decision points closer to their customers. Where once enterprise application systems were bound within the four walls of the enterprise, now they potentially can go wherever an organization must deliver service. And critical information can go with. This all adds up to organizations with mobile workforces improving productivity and gaining operational advantages. Areas of opportunity include:
Enterprise Asset Management (EAM)
Maintenance Work Orders
Rounds and Readings
Inspections
Parts Management
Physical Inventory/audit
Field Sales Automation
Proof of Delivery
Claims
The Need for Field Workforce Automation Solutions
Take control outside of the four walls! Now you can deliver superior customer service while increasing mobile workforce efficiency and cutting your costs. With a mobile wireless field workforce automation solution from DecisionPoint Systems, accurately capture labor hours and materials used and better manage your parts inventory.
The fundamental purpose of a field workforce automation solution is to equip skilled technicians with tools that increase their efficiency and effectiveness while enabling back office operations to better manage work orders, customers and field employees.
DecisionPoint Systems’ field workforce automation solutions include ordering, scheduling, dispatching, proof-of-service, billing, parts inventory management and much more.
Dramatically improve performance and productivity. Reduce paperwork and monitor field service productivity. Increase customer service with immediate wireless connectivity to your back office operations. Improve field communications.
Field Workforce Automation Applications
DecisionPoint is tuned into the different kinds of field workforce automation applications including work order management, proof-of-delivery, inspections, and sales automation. And DecisionPoint can support these applications rolled out in a variety of industries including:
Local Delivery
Trucking and Transportation
Telco and Utility
Oil and Gas
In-Home Services
MobileArc Field Mobility Practice
DecisionPoint has created an entire practice around automating field-based workforces. The MobileArc practice is an overarching approach designed to get you the return on investment you are looking for when it comes to automating your field-based workforce.
DecisionPoint offers MobileArc solutions for:
MobileArc | Salesforce Automation
MobileArc | Direct Store Delivery
MobileArc | Food & Beverage Distribution
For more details on the MobileArc practice, visit MobileArc Field Workforce Automation.
Next Steps
