Services

The challenge of making enterprise applications truly mobile is in how to go about doing it rather than what specifically to do. Mobile applications directly impact the flow of operations. Mobile applications are highly interactive with front-line workers who are doing their assigned jobs. For these reasons decisionpoint offers a complete range of services to ensure that not only the right technology is selected and implemented but also that the front-line worker is actually better equipped to be more productive in making better business decisions. Our services are grouped into three general categories.

Business Consulting
These services are geared towards the early stages of achieving enterprise mobility and focus on which business areas to plan for and target. Services would typically include operations consulting, mapping out key decision points, and calculating return on investment (ROI).

Develop 
These services use information from the planning and targeting phase to construct plans and architectures and then actual constuct the solution for achieving the desired results.

Deploy 
These services install the constructed solution into production facility and put it into actual use. Managing this process is key. Training the actual users is critical. Rollout to multiple facilities is also included.

Maintain
These services encompass everything that needs to be done to implement the mobile application as planned and support its operation across the enterprise. This range of services is where the "rubber meets the road". Decisionpoint is uniquely qualified with capabilities and experience developed over the past 25+ years. From programming, to wireless installation, to project management, to rollout, and help desk support, decisionpoint has "seen it all".

Decisionpoint knows that each client progresses through multiple cycles in achieving enterprise mobility. Discussions usually start with planning and targeting the areas for improvement. Then things move to designing and building a plan. Next comes implementing the plan using the actual technology selected. Once implemented, systems are supported and sustained. Benefits accrue. Knowledge progresses. By this time, the cycle is ready to start again. However this time discussions start at a more sophisticated level. For more information on how decisionpoint interacts with our clients, please see How We Work and What It Is Like.