Our September 10 post (TCO: Rugged Enterprise Digital Assistant (EDA) vs Consumer Phone) took a look at the topic of total cost of ownership (TCO) for rugged Enterprise Digital Assistant (EDA) vs. consumer phones.
Even though the initial cost of a rugged device may be higher, studies indicate the 5-year TCO is lower. Key factors leading to this surprising finding include:
- Downtime resulting in reduced productivity and customer satisfaction. Nearly 50% of mobile computing operating costs are associated with worker productivity downtime when the device fails. Studies have shown consumer phones have 4 times the failure rate of a rugged Enterprise Digital Assistant (EDA).
- Replacement costs.
- IT support requirements as much as 44% higher.
- Device end-of-life making devices obsolete and difficult to replace.
Contact DecisionPoint Systems, Inc. to learn more about total cost of ownership considerations and which mobile device best meets your requirements and budget.