Is your business looking for an “always on” communication solution that will keep your workforce connected no matter where they’re located?  DecisionPoint’s newest offering−Grapevine™ Voice-Texting enables instant communication within an enterprise over Windows or Linux PCs and Windows Mobile phones, regardless of where your employees may be.  Grapevine™ is designed to work with either your existing cellular data connection or 802.11 wireless network, so it improves communication while reducing costs.  Grapevine™ delivers Push-to-Talk capability over the internet, on any network and any Windows Mobile device.

Key Features

• Highly scalable—instantly communicate with up to 5,000 individuals and 100 participants at once in a group
• Private and secure network with voice encryption
• High quality voice with audio alerts
• Connect from desktop, laptop or Windows Mobile phone—Grapevine™ is ideal for immediate communication between your dispatcher and field workers
• Grapevine™ is interoperable anywhere in the world across all WWAN, and Wi-Fi networks at the same time—even over different carriers

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Grapevine™ Voice Texting.

Yesterday I provided information about the features and benefits of a Retail Inventory Management Solution from DecisionPoint.  As promised, today I’m providing a great demo of a retail inventory management solution so you can see it in action.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about retail inventory management solutions.

Retail inventory management solutions enable your workers to record and access inventory information in real-time.  By providing your workforce with mobile computers to perform all merchandise inventory functions you’ll know what you have in stock, what you need to order, and when you need it.  Benefits of a DecisionPoint Retail Inventory Management Solution include:

• Improved supply chain visibility
• Reduced errors and increased productivity per worker
• Improved tracking and managing of in-store inventory
• Improved accuracy of inventory counts
• Reduced out-of-stocks

Eliminate the guesswork and increase efficiency with a DecisionPoint Retail Inventory Management Solution.

Be sure to visit us tomorrow for a demo video of a retail inventory management solution in action.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile retail solutions.

If a problem arises with a mobile device while it’s out in the field it is critical that it is resolved quickly so your workforce can remain productive.  Remote Help Desk allows a Help Desk operator to directly connect to a mobile device to troubleshoot and solve problems.  CloudSync is a web-based management system hosted by DecisionPoint that provides Remote Help Desk support.

Features include:

• Ability to take “full” control of the device remotely
• Remotely stop processes
• Take screen shots
• Synchronize the device with the server
• Install applications
• Uninstall applications
• Explore the files and folders on the device

With Remote Help Desk you can support your mobile workforce and quickly solve problems remotely.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Remote Help Desk and other Device Management Solutions.

DecisionPoint understands that field service technicians need real-time information in the field to efficiently and accurately complete their jobs.  That’s why MobileArc™ Field Services Solutions provide your mobile workforce with all the tools they need at their fingertips while keeping them connected to the back office.  The following success story provides more information about a DecisionPoint field services solution that helped one company realize the benefits of real-time information.

Customer Profile

Leading provider of lottery-based gaming systems

Solution Details

Deployed approximately 300 Motorola MC75 handhelds running an Astea field service application and a custom APN.

Work orders are wirelessly dispatched to service technicians for:

• New gaming equipment installations
• Change of equipment
• Repairs

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our mobile field services solutions.

Aztec Code is a high-density 2D matrix symbology built on a grid with a bull’s-eye pattern at the center.  Data is encoded in a series of layers that encircle the bull’s-eye, with the most critical data normally placed in the center.  The Aztec Code:

• Can encode up to 3750 characters
• Provides orientation independent scanning
• Includes built-in error correction
• Requires no white space around symbol boundaries

The Aztec Code is the symbology of choice for Mobile Ticketing because critical data is placed in the center of the symbol and this where mobile display screens are brightest.  Having data in the brightest area of the screen ensures the best reads possible.  In addition, the sophisticated error correction makes it a great symbology for paper tickets as well and ensures that even wrinkled or stained codes can be read accurately.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about 2D imagers that can read the Aztec Code.

Convenience is everything these days and I’m sure many of you take advantage of the option to pre-print boarding passes or event tickets to reduce your wait time.  With Mobile Ticketing, or m-ticketing you’ll not only increase convenience, but save on printing costs.  Instead of printing out your boarding pass or ticket after an online purchase you can have an electronic ticket emailed directly to your mobile device.  This electronic ticket consists of a 2D bar code that can be scanned directly from your mobile device screen for entry into an event or at the gate when boarding.  United Airlines recently announced the introduction of mobile boarding passes that allow customers to use their mobile device as a boarding pass at security and at the gate and Fandango has launched mobile tickets for movie goers in select cities.  Mobile Ticketing solutions reduce costs, improve customer service and increase ticket validation efficiency.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Mobile Ticketing solutions and the 2D imagers required to read bar codes from a mobile device screen.

The Express Carriers Association (ECA) is a non-profit organization that provides an annual conference for shippers and carriers to learn about the latest developments in their industry.  The ECA Marketplace EXPO introduces attendees to the latest technologies and transportation solutions designed to improve efficiency and increase their bottom line.  If you’re attending this year, be sure to visit DecisionPoint to learn about our MobileArc™ Courier Solutions designed for the time-critical courier and delivery industries.  Increase productivity, reduce paperwork and improve customer service!

When: April 6-8, 2010

Where: The InterContinental Hotel, Dallas, Texas

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our full line of MobileArc™ Field Mobility Solutions.

DecisionPoint Systems, Inc. works with multiple software vendors to create mobile field service solutions that increase efficiency and customer satisfaction levels while also enabling you to reach new levels of ROI.  Here is a great video demo from our partner MobileFrame that showcases some of the tools and features your mobile workforce will have at their fingertips when you choose a DecisionPoint Field Services Solution.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our end-to-end MobileArc™ Field Services Solutions.

As a follow-up to my recent post on Mobile POS solutions I’m providing this video from DecisionPoint’s select software partner Global Bay.  This video demonstrates a mobile POS solution with a Motorola MC75 and a Zebra RW220 mobile printer.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile POS solutions that combine the hardware, software and support you need for success.