Video analytics, also known as IVS (Intelligent Video Surveillance) is a technology used to analyze video for specific data.  Video analytics is a growing trend in the retail industry and is used to reduce shrink, increase security and improve customer service.  Video analytics is often used to send immediate alerts to associates about unusual or suspicious activity found in a video feed, but this solution can also be used to assign tasks via mobile computers.

Video cameras can be set to monitor shelf stock of specific items and video analytics can be used to identify out-of-stock items and alert associates.  Detailed task notifications are sent to a mobile device so the correct employee on duty can replenish the shelf.  Check back tomorrow to see a short video from Motorola Solutions that provides additional information about video analytics and task management solutions designed to keep shelves stocked and customers happy.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about mobile solutions designed for retailers.

In our January 18th post we announced that DecisionPoint would be exhibiting during the 2011 FMA Vendor Fair taking place today.  For those of you attending the meeting, we hope you had a great time at the welcome dinner last night and want to remind you to visit with DecisionPoint during the Vendor Fair today.

Stop by to learn more about our MobileArc™ Courier Solutions and hear more about the hardware and industry-leading courier software that can drive your success.  We’ll also be providing additional information about our newest MobileCare™ Support offerings.  MobileCare Up and Running—which provides all of the services you need to get your mobile computing system deployed in one easy-to-order bundle and MobileCare Keep it Running—which bundles all of the support services you need to keep your mobile system running and delivering results.

We hope to see you during the show!  If you’re not attending this year, please visit our MobileArc Courier Solution webpage for additional information and to watch a short video featuring our customers and partners.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our end-to-end mobile solutions for couriers.

Mobile and wireless technologies provide retailers with numerous opportunities to increase customer satisfaction and sales.  Real-time inventory visibility via mobile computers empowers associates and improves the shopping experience.  This short video from Motorola Solutions showcases some of the tools that your sales associates can access to better serve customers and retain loyalty.

 
Check back in the next few weeks to view more of Motorola Solutions’ Next Generation Enterprise Mobility videos.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about mobile solutions designed to increase sales and satisfaction.

I recently listened to an interesting podcast from Field Technologies Online and Motorola, which discussed 5 unique TCO considerations for field service.  These 5 considerations included:

1. Drive workforce productivity-close work orders faster with mobile technology
2. Provide faster service-ensure that service calls are completed in a timely matter and problems are resolved quickly with real-time information
3. Control service costs-know exactly where your technicians are and optimize routes, while also ensuring that technicians have the correct inventory at all times
4. Visibility into your workforce-gain real-time visibility into scheduled service calls and completed work and make sure everything is running on schedule
5. Drive revenues-properly equipped technicians can add to revenues by providing additional services once on-site

Mobile solutions help field technicians get to service calls on time, provide them with the information they need to complete the service call and enable them to offer additional services to boost revenues.  DecisionPoint can provide a full solution that targets your specific pain points and is designed to get the results you want.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our MobileArc Field Service solutions.

In our January 17th post we provided information about the advantages of mobile bar codes and the convenience they provide to customers.  Motorola recently released the DS9208 hands-free imager that has the flexibility to scan 1D and 2D bar codes—whether printed or directly from a smartphone screen.  Check out the video below to learn more about this versatile scanner that offers industry-leading scan speeds.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about 2D imagers like the DS9208 and end-to-end retail solutions.

Motorola’s recently published white paper “PRIME Value: Mobile Devices for Business Enterprise” is loaded with great information about the importance of rugged devices and also takes a close look at the total cost of ownership (TCO).  Below is a chart from this white paper that compares consumer-grade and enterprise-grade devices.  To learn more, read the entire white paper here.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about rugged enterprise-grade devices and end-to-end mobile solutions.

Mobile applications that are easy-to-use and intuitive eliminate the need for long and costly training periods and ensure that your workforce can start using the solution immediately—and your business can realize the benefits of mobility quickly.  DecisionPoint’s software partner Mobile Epiphany has just such a solution.  Their Touch Inspect software is a touch-friendly mobile application that provides rapid configuration tools and features a graphical user interface that is incredibly easy to use.  Check out Mobile Epiphany’s newest video tour to learn more about this platform designed to increase productivity and streamline workflow.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about intuitive mobile applications.

Motorola recently released their annual retail holiday study of 1500+ retailers and shoppers.  This research reveals some interesting information about the attitudes towards using in-store technology to increase customer satisfaction.  Some key findings include:

• 43% of surveyed shoppers who received help from a retail associate armed with a handheld mobile computer reported that the device improved their shopping experience
• 24% of surveyed shoppers said they would be very likely to take advantage of a sales associate using a handheld payment terminal to complete their purchase

The study also reported that nearly 28% of store visits ended with an average of $132 unspent due to abandoned purchases driven by deal-habituated behavior, out-of-stocks, limited store associate assistance and long check out processes.   All of these issues can be combated with mobile technology and DecisionPoint offers a broad range of retail solutions designed to meet many of the challenges you may face.  Click here to view the full Motorola Solutions annual holiday study.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our end-to-end mobile solutions.

DecisionPoint experienced greater than expected traffic during NRF 2011 as retailers assembled to learn more about the latest solutions and technologies.  NRF reported attendance rates increased 20% over last year and they pulled out all the stops for their centennial celebration.  Customer-facing mobile applications were a hot topic this year, with many retailers expressing interest in interacting with customers on their smartphones, like iPhones® as well as how to use tablets, such as an iPads® in a retail setting.

Read the entire DecisionPoint press release “DecisionPoint Systems Reports Significant Interest in Retail Mobile Applications that Enhance the Customer Experience at National Retail Federation Trade Show”  to learn more about the hot topics during the event and the solutions DecisionPoint had on display.  You can also download a copy of the press release here.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about customer-facing retail applications.

DecisionPoint will once again be exhibiting during the Florida Messenger Association (FMA) Winter Meeting Vendor Fair and we’d like to remind you to stop by our booth to learn more about our MobileArc™ Courier solutions.  This year the annual meeting will be held at the Doubletree Universal City Walk in Orlando, Florida on January 27-28, 2011.  Stop by and visit with DecisionPoint during the show to learn more about end-to-end mobile solutions and the mobile devices and software that:

• Eliminate paperwork
• Reduce errors
• Improve driver performance
• Accelerate payment
• And more…

We hope to see you at the show!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our MobileArc™ Courier solutions.