Distributors of high-volume items such as food and beverages perform a wide variety of tasks each day and mobile solutions enable them to efficiently and effectively manage everything from pre-sales, physical delivery, peddle sales and route accounting operations.  Mobile food and beverage distribution solutions enable you to take control outside of your four walls, reduce overall costs and increase operational efficiency—all while providing drivers with real-time access to the back-office information they need to perform their jobs.  Check out this new video from DecisionPoint and MiT Systems that provides additional information about our field workforce automation solutions designed for food and beverage distributors.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about MobileArc Food & Beverage Distribution solutions.

The Aberdeen report “Enterprise-Grade Mobile Applications: Secure Information When and Where it’s Needed,” placed respondents in three categories, Best-in-Class, Industry Average and Laggards and used their responses to identify the mobile practices that set top performing businesses apart.  According to the report, some of the Best-in-Class methods include:

• Mobilize business intelligence applications
• Develop management and security policies for all mobile devices
• Tackle safety and security issues of mobile business intelligence dissemination
• Take a hands-on approach, involve managers in the mobile implementation and invest in initiatives from beginning to end

These Best-in-Class methods can serve as a model for any company deploying mobile devices and DecisionPoint’s MobileArc™ Field Mobility Practice is designed with these methods in mind and many more.  MobileArc is a professional services practice that DecisionPoint Systems has created for automating your field-based workforce.  It includes all the services needed for achieving success in automating the operation of your field-based workforce with mobile computers; installation and configuration of software packages, professional services for technical setup and user training, carrier activation of mobile computers on wireless networks, all related hardware and accessories, as well as ongoing support services.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our end-to-end enterprise mobility solutions and our MobileArc Field Mobility Practice.

In our December 16th post we announced that DecisionPoint and TotalMobile have partnered to provide field workforce automation solutions.  TotalMobile provides a complete mobile applications platform for a variety of industries, including home healthcare services.  Their suite of healthcare applications is designed to meet many of the challenges that healthcare providers face such as inefficient paper-based processes and increasing pressures for heightened patient care and security.  TotalMobile’s complete healthcare solution includes applications such as:

• Visits-dispatch and manage appointments and automatically report on progress
• Incidents-identify, document and report incidents and alert appropriate people in the field
• Folio-live lookup of patient history and records from hospital database
• Materials-manage stock, materials and equipment remotely
• And much more

With a complete healthcare solution from DecisionPoint and TotalMobile, healthcare workers can access critical patient information from a mobile device while on-the-go—from virtually anywhere.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about TotalMobile’s suite of healthcare applications and end-to-end mobile solutions that increase productivity.

DecisionPoint Systems announced yesterday that they have successfully delivered Grapevine™ Push-to-Talk software to Skycom Courier.  Skycom Courier is a regional courier company based in Boston, MA that provides full service delivery and has over 25 years of experience in the express delivery business.  Skycom required instant two-way communication between dispatchers and delivery drivers and was looking for a solution that would integrate with their handheld mobile devices.  Skycom found the answer in DecisionPoint’s Grapevine Push-to-Talk software that provides instant two-way communication between dispatch and drivers, no matter where they may be located.  Read the entire press release “DecisionPoint Systems Provides Skycom Courier with Grapevine™ Push-to-Talk Software” for additional information or download the release from the DecisionPoint website.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Grapevine Push-to-Talk.

Service contracts can be worth up to 15% of the original product purchase value and in order to ensure this revenue isn’t lost you need to take a proactive approach.  Many service organizations don’t take advantage of the opportunity to extend service plans for customers with expiring warranties or service contracts because they aren’t aware that they’ve expired.  This opens the door for competitors to offer their services to your customers.

By taking a proactive approach and utilizing mobile devices to capture detailed information about the product, warranty or service agreement during the installation, you can maintain a complete database with all of the details of each customer and installation that can be accessed anywhere.  Your mobile workforce can access this information on-the-go during service calls to extend warranties that are close to expiring and can also ensure that the services they’re performing are covered under the service contract.  Detailed notifications also alert your team to any customer warranties that are close to expiring so you can extend service plans in a timely manner.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our MobileArc Field Service solutions.

DecisionPoint Systems would like to wish you all a happy Presidents Day!  We will return tomorrow with our regularly scheduled post.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our end-to-end mobile solutions.

In our November 15th post I shared a little bit of information about QR codes and how they’re being used to enhance the shopping experience.  QR codes have been an everyday part of life for consumers in Japan for several years and are used extensively as a marketing tool.  It appears interest in this popular 2D bar code is growing in the U.S. and many consumers are using their smartphones to capture the QR codes to receive product information, coupons and more.  Check out the video below from Cleveland news station WEWS that discusses the codes popping up in their local businesses and the benefits they’re providing retailers.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about customer-facing mobile applications that utilize QR codes.

Motorola Solutions recently released the DS9808-R, a brand new hybrid imager that represents two industry firsts.  The DS9808-R is the first imager to combine a 1D/2D bar code scanner and RFID reader and is also the first combination handheld/hands free UHF RFID reader.  This ground-breaking device enables:

• RFID usage for POS checkout, price checking, new inventory commission, separated inventory identification (e.g., fitting rooms) and returns processing
• Instant translation of the RFID EPC tag data to UPC bar code data, allowing retailers to implement RFID information into existing bar code-based inventory applications
• The capture of 1D and 2D bar codes with record speeds as well as images and signatures, U.S. driver licenses and other AAMVA-compliant ID cards

Employees can instantly switch scanning modes and form factors and the revolutionary imaging engine captures an array of data with record speeds.  The unsurpassed flexibility of the DS9808-R enables retailers to adapt to virtually any type of POS and emerging inventory management application with a single, cost-effective device.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about the Motorola DS9808-R.

In past posts we’ve shared information about DecisionPoint’s partner Mobile Epiphany and their Touch Inspect software—its features, benefits and ease-of-use.  Well now it boasts even more features and benefits because Mobile Epiphany just announced the release of version 2.0!  Based on customer feedback, they’ve added a variety of new features to their already robust mobile business process software.  Some of the new features include:

• New Business Process Designer (formerly the “AIF”)-Redesigned configuration tool makes it even faster and easier to design and deploy your business processes and workflows out to the right groups of people who need them.
• Unlimited Business Logic-Now, all answer types feature unlimited branching logic that can give step-by-step instructions to your mobile workforce based on their inputs to ensure a high degree of compliance with your business process.
• Hierarchical Lists-Allow users to drill down through a series of categories allowing for better organization of your data and more sophisticated question types.  This means that when your lists contain 100s and even 1000s of possible entries, your worker is always 2 or 3 clicks away from making the right choice.
• Enhanced Visual Reporting-New 2D and 3D charts let you visualize your data in a multitude of ways, giving you a more complete picture of your business.

And that is just the beginning, learn how your mobile workforce can benefit from the Touch Inspect intuitive user interface and all of the new features today!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about all of the new Touch Inspect features and how it can benefit your business.

In our February 3rd post we provided information about mobile bar code considerations and the challenges associated with generating mobile bar codes compared to traditional printed bar codes.  Today I’d like to provide you with an opportunity to learn more about this topic by downloading the Motorola white paper “Creating Quality Bar Codes for Your Mobile Application.”  This white paper takes a closer look at printed bar codes vs. mobile bar codes and provides specific bar code design examples.

In order to take advantage of new applications that utilize mobile bar codes, it is important to have a detailed understanding of bar code specifications, bar code readers and display characteristics.  For many, the best choice may be to rely on the experts to ensure bar code quality and readability.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about mobile bar code applications and bar code imagers that read 1D and 2D bar codes from Smartphone displays.