In our Feb. 10th post we introduced DecisionPoint’s MobileCare™ Device Provisioning.  DecisionPoint recently announced the addition of MobileCare™ Provisioning for SmartWORKS to their line of provisioning services.  You can download the new datasheet for more information about this specific service and for more information about MobileCare™ Device Provisioning features you can Click Here.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about the entire suite of MobileCare™ Support.

DecisionPoint offers a variety of solutions to easily manage and control mobile devices through our MobileCare™ Device Provisioning services.  One of the options is to limit or block calls on devices so employees can only make calls to specific numbers while on the job.  These settings will also be locked down to prevent employees from tampering with the blocked numbers.  This service still allows employees to make calls to selected and approved numbers such as dispatch and emergency numbers, but ensures they stay focused on what matters most—your customers.  This easily increases productivity and reduces phone expenses.  You’re in control.

If you’d like to protect your productivity you can read our Dec. 3rd post to learn more about the solutions DecisionPoint provides to configure mobile devices to your settings and prevent unauthorized device usage.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about device provisioning services that can better control your mobile devices.

DecisionPoint recently announced the release of their latest MobileCare™ Device Provisioning offering: MobileCare™ Provisioning for CXT Software™.

You can visit the MobileCare™ Device Provisioning  page of our website to download the datasheet for this latest offering and learn more about MobileCare™ Device Provisioning features.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about the entire MobileCare™ Support Service suite designed to keep your mobile enterprise running.

DecisionPoint recently announced the expansion of their MobileCare™ Support Services Suite to include MobileCare™ Provisioning Services.  This new offering provides customers with the convenience of receiving ready-to-use devices.  Instead of spending time configuring and loading applications yourself, the experts at DecisionPoint take care of it for you.  This ensures a trouble free out-of-box experience that will have you mobile immediately. 

MobileCare™ Provisioning Services include:

• Unpack and inspect phone and accessories
• Charge the battery for immediate use
• Carrier data settings
• Browser configuration
• Java Application Manager installation (if applicable)
• Download, install and configure application
• Insert SIM card and test connectivity
• Delivery to customer directed location

DecisionPoint offers provisioning services for several devices and software solutions, including SmartLOCATE.  You can Download the MobileCare™ Provisioning for SmartLOCATE datasheet to learn more about DecisionPoint’s MobileCare™ Provisioning Services and the benefits of relying on mobility experts.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about the entire MobileCare™ Support Services Suite.

In the Oct. 27th post we provided more information about DecisionPoint’s new MobileCare™ Software Support offering.  DecisionPoint recently announced the release of the next component in the MobileCare Support suite- Express Depot.  Express Depot eliminates the hassle of dealing with broken and damaged mobile computers by supplying DecisionPoint customers with a spare pool of devices specifically configured for their operation.

Designed to keep your business mobile, Express Depot provides a solution to keep employees productive even when things go wrong.  The headache and hassle associated with damaged devices can be minimized by relying on the experts at DecisionPoint to provide same day shipment of a substitute device that will be:

• Ready for use
• Configured for your operations
• Loaded with your applications

To find out more about how Express Depot can provide a cost-effective way to eliminate the hassle of dealing with broken and damaged equipment, while also keeping your employees productive and your customers happy Download the Datasheet and Press Release.

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. for more information about any of the MobileCare™ Support offerings designed to maximize the value of your mobile systems.

In our Oct. 21st post we took a closer look at the MobileCare™ offering Device Management.  Today I’d like to provide more information about another component of the MobileCare™ support services suite- Software Support.

Software Support provides ongoing support for custom DecisionPoint applications and ensures that applications function flawlessly and that any problems are resolved quickly.  An annual Software Support contract provides:

• All bug fixes for custom DecisionPoint applications
• Immediate access to the experts at DecisionPoint for help

Software Support will also ensure that your custom application continues to function at its peak when your mobile solution experiences changes or updates.  Download the MobileCare™ Software Support Datasheet and Press Release for more information about this new offering.

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. to learn more about how MobileCare™ Support services can keep your mobile enterprise functioning flawlessly.

In the Sept. 24th post we announced the launch of DecisionPoint’s MobileCare™ support services program.    One component of this new suite is MobileCare™ Device Management.  This new offering helps DecisionPoint customers minimize any potential downtime on their mobile devices by delivering end-user help services via remote control.

Device Management is deployed as Software-as-a-Service (SaaS) and coupled with live support from experienced DecisionPoint personnel.  With the ability to remotely manage devices as though they were right in hand the experts at DecisionPoint can:

• Troubleshoot problems
• Provide software updates
• Provide security updates
• Remotely disable lost or stolen devices
• Re-configure corrupted mobile devices

All while your workforce is out in the field.  DecisionPoint will take the complexity out of managing your mobile devices and leave you to focus on what you do best: running your business.

Over the next few weeks we’ll take a closer look at all of the MobileCare™ offerings, including: Express Depot, Technical Support and Software Support.

For more information about MobileCare™ Device Management you can Download the Datasheet and Press Release.

Contact DecisionPoint Systems, Inc. to learn more about MobileCare Support Services.

DecisionPoint and dwellingLIVE partnered on the successful deployment of PatrolLIVE, a mobile patrol officer solution for security companies.  PatrolLIVE consolidates all functions on a single Motorola mobile device utilizing RFID technology.  One of the most significant benefits for customers is that they can see the patrol officers’ activities in real time through the PatrolLIVE Web-based customer portal.

You can read the full press release here.  

What is MobileArc?                

MobileArc is an overarching progam designed by DecisionPoint Systems to automate your field-based workforce.  MobileArc integrates the key components—including software, hardware, professional services, carrier, and support—to ensure successful deployment of your field mobility project.    MobileArc’s ability to consistently deliver the benefits of enterprise mobile computing for our customers is derived from DecisionPoint 30 years of skill and industry experience.

Why is MobileArc a Different and Better Approach?

• MobileArc has literally dozens of software choices available from off-the-shelf to custom.  You get what works for you—not what works for your vendor. 
• Unlike other mobile solution providers who have only some of the services and support offerings required to ensure success and achieve the expected ROI, MobileArc offers a full range of services. It’s one thing to pilot a program, but it’s quite another to successfully deploy it.
• MobileArc relies upon its own team of architects and professional services personnel assuring you of the experience, communications and control required to deliver the desired results.

MobileArc Means Field Mobility Automation Success

Whether it’s Field Services, Salesforce Automation (SFA), Proof Of Delivery (POD) or Direct Store Delivery (DSD), only MobileArc gives you all of what you need—from concept to design to pilot to rollout and support—to realize the business benefits of field workforce automation and the desired ROI.

Let’s get mobile!  Contact DecisionPoint Systems, Inc. to learn more about MobileArc.

1. The stuff you “know you know”

2. The stuff you “know you don’t know“

3. Then there is the stuff that “you don’t know that you don’t know!”

You know you have #1 covered. And you know you need to hire a competent and experienced firm for #2. Where we can deliver extra value is telling you about the stuff in #3–which is the stuff that typically is a roadblock to achieving your target ROI.

We will be glad to help you reinforce the stuff in #1 for you. And be happy to give you answers on your questions in #2. But it is the stuff in #3 that is the main reason that DecisionPoint Systems offers a full range of services to help you achieve your success in your enterprise wireless and mobility projects.