The loss or theft of a mobile device isn’t only the loss of hardware; you must also consider security issues.  A proactive approach to lost or stolen mobile devices is the best rule of thumb.  It is important to ensure that device data is encrypted and password authentication is in place beforehand, but if a device is lost it’s also important to have remote capabilities to lock the device down.  With a mobile device management solution in place you have the ability to reduce the negative effects of a lost or stolen device.  MobileCare™ Device Management solutions from DecisionPoint enable you to remotely disable lost or stolen devices and reduce the associated costs and the impact on your company.  Download the MobileCare Device Management datasheet to learn more about the features of this support offering designed to not only keep your devices up-to-date and running at their peak, but secure.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn how you can reduce the costs associated with lost or stolen devices.

If your business relies on mobility it is essential that you maximize equipment performance to get the most Return on Investment (ROI).  DecisionPoint Systems is a Zebra Premier Partner and Authorized Service Provider and our value-added services are designed to help you preserve your Zebra investment.  You invested in rugged and reliable printing technology to improve productivity and increase customer satisfaction, with DecisionPoint’s value-added services you can continue to do so.

DecisionPoint offers a full line of high-quality labels, RFID tags, receipts and printing consumables, including Genuine Zebra parts and supplies that are engineered to keep your Zebra equipment running at its peak.  In addition to all of your parts and supplies needs, DecisionPoint also keeps your business on track with:

• Service and Support Offerings
• Printhead Protection Programs
• Blanket Order Programs

And the opportunity to receive up to $500 cash back when you upgrade to the latest printing technology with the GO Zebra10 Trade-In Program.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about mobility solutions that can help drive your success.

In our Nov. 5th post I provided additional information about MobileCare™ Up and Running and as promised, today we’re going to take a closer look at the features of DecisionPoint’s MobileCare™ Keep it Running.

Once your mobile system is up and running, it’s critical that you keep it running at its peak, but it isn’t your core business.  MobileCare™ Keep it Running is a bundled set of MobileCare™ Support services that have been carefully selected to ensure that your wireless and mobile system continues to deliver the performance your users have come to expect.  Keep it Running features include:

• Standard Technical Phone and Email Support-one year of service
• Remote Device Management-one year of service
• Express Depot-one year of service

DecisionPoint’s Keep it Running outsources the critical task of mobile computing support to the experts and ensures that any problems are solved quickly so you can reduce downtime and keep your workforce productive.

Download the MobileCare™ Keep it Running datasheet for additional information about the bundled features.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about the entire MobileCare™ Support suite.

In our Nov. 3rd post I announced the release of two new MobileCare™ Support offerings from DecisionPoint, today we’re going to take a closer look at MobileCare™ Up and Running.

Up and Running provides all of the services and support you need to get your mobile computing system up and running in an easy-to-order bundle.  Up and Running is a bundled set of MobileCare™ services that have been carefully selected to ensure a seamless deployment and to provide support through the first 90 days of the project.  Features include:

• Project Management
• “Gold Image” Development
• Device Provisioning
• Kitting
• 90 Day Technical Support
• Remote Device Management
• 90 Day Express Depot

With MobileCare™ Up and Running you can realize the benefits of mobility quickly with rapid deployment and by relying on the experts at DecisionPoint you can focus on your core business.

Download the MobileCare™ Up and Running datasheet for additional information about the bundled features and be sure to check back tomorrow to learn more about MobileCare™ Keep it Running.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about the entire MobileCare™ Support suite.

Yesterday, DecisionPoint announced the launch of two new offerings in its MobileCare™ mobile systems support services program—Up and Running and Keep it Running.  These two new offerings are easy-to-order bundled sets of MobileCare™ Services that have been carefully selected to ensure seamless mobile computing system startup and continued system performance.

Visit DecisionPoint’s Up and Running and Keep it Running webpages to learn more about these two new offerings, or visit the DecisionPoint MobileCare™ Support page to learn more about the entire suite of services designed to keep your mobile computing or printing system running at its peak.  You can also download the full press release for additional information.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our unique MobileCare™ Support suite.

In our July 13th, 2009 post we provided more information about MobileArc.  MobileArc is DecisionPoint Systems’ mobility practice and provides all of the necessary components for a mobile solution.  This includes determining the software that best meets the customer’s business requirements and budget, hardware, project management and carriers.

When combined with our MobileCare Support services you’ll have everything required to implement your mobile solution and the post-sales support that will maintain your mobility.  DecisionPoint has expanded the suite of MobileArc Field Mobility Solutions to include:

• MobileArc Courier Solutions
• MobileArc Security Service Solutions
• MobileArc Field Inspection Solutions

Other solutions include:

• MobileArc Field Services Solutions
• MobileArc Proof of Delivery (POD) Solutions
• MobileArc Salesforce Automation Solutions
• MobileArc Direct Store Delivery (DSD) Solutions

With over 30 years of experience, the experts at DecisionPoint’s will provide you with everything you need for success.  MobileArc is your answer to realizing the benefits of field-based workforce automation and desired ROI.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our MobileArc Field Mobility Solutions.

Do you have the ability to easily push out firmware updates to correct problems with devices?  Imagine this; a new firmware update is released to correct an issue that you’ve been experiencing on all of your devices.  Do you have the resources to send someone to manually correct the issue for each device?  How many devices do you have?  How widely dispersed are they?  Can you afford the lost productivity to take the devices out of the field?   It’s important to think about these kinds of scenarios and questions when implementing a mobile solution.

With DecisionPoint’s MobileCare device management, we create the firmware package and send it down to each device to correct the issue remotely.  This means no wasted resources and your devices are back in the field more quickly so your employees can stay productive. 

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our full suite of MobileCare Support Services designed to keep on-the-go workforces productive.

In our July 20th post we announced that select Motorola devices can now be upgraded to Windows Mobile 6.5.  This is a perfect example of how remote device management can not only make your life easier, but provide cost savings.  If you have geographically dispersed field workers and don’t have a remote device management solution in place, upgrades like this can be a costly and daunting task.  You can easily spend thousands of dollars just in travel expenses to upgrade devices, not to mention the lost time and productivity.  With a remote device management solution from DecisionPoint you can push out software updates, firmware updates and upgrades remotely without taking devices out of the field or sending valuable resources to each device.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about the benefits and features of a remote device management solution.

Integrated Solutions Magazine recently published an article that included some interesting statistics about the cost savings provided by Mobile Device Management Solutions.  According to VDC Research, “using a Mobile Device Management Solution can save an organization more than $230 per device, per year, in support costs.  For a 1,000-unit solution, that could potentially provide more than $1.1 million savings over five years.”

With a DecisionPoint MobileCare™ Mobile Device Management Solution you’ll minimize downtime and receive remote support for mobile devices in the field, enabling you to reduce your operational costs.  MobileCare™ Device Management is designed to support and maintain the mobility of your business by taking the complexity out of managing mobile devices in the field.

Download the MobileCare™ Device Management Datasheet to learn more about the features, benefits and cost savings you can realize with real-time device troubleshooting from the experts at DecisionPoint.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about MobileCare™ Device Management and our entire suite of MobileCare™ Support Services designed to increase ROI.

If a problem arises with a mobile device while it’s out in the field it is critical that it is resolved quickly so your workforce can remain productive.  Remote Help Desk allows a Help Desk operator to directly connect to a mobile device to troubleshoot and solve problems.  CloudSync is a web-based management system hosted by DecisionPoint that provides Remote Help Desk support.

Features include:

• Ability to take “full” control of the device remotely
• Remotely stop processes
• Take screen shots
• Synchronize the device with the server
• Install applications
• Uninstall applications
• Explore the files and folders on the device

With Remote Help Desk you can support your mobile workforce and quickly solve problems remotely.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Remote Help Desk and other Device Management Solutions.