DecisionPoint’s partner Mobile Epiphany recently announced the release of Touch Inspect v3.0.  Touch Inspect is industry-leading mobile business process software for asset tracking, field inspection and other mobile workforce solutions.  Now Touch Inspect is even more powerful than before with v3.0 boasting several new features, including:

• New Formatted Data Grid-customizable Excel-like grid gives users the option to complete all or portions of their workflow.
• Configurable Custom Home Screen-users only have the buttons they need on their home screen to simplify workflow.
• Streamlined Actions-automatically save work while it is being performed, redirect users to other screens and set completion status of workflow. No more manual steps for workers.
• Depleting Lists-removes list items as users select from single or multi-pick lists.  Perfect for lists used repeatedly , but where previously selected items shouldn’t be available.

And more!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about Touch Inspect business process software.

We talk a lot about the operational improvements businesses realize when deploying mobile computing systems, but mobility also improves customer satisfaction.  Keeping customers happy is critical for success and mobile solutions enable you to increase convenience and provide exceptional service.  How are businesses utilizing mobile technology to better serve customers?

1. GPS fleet tracking ensures you’re optimizing your resources so field workers arrive on time for service calls.
2. Mobile payment at the point of service makes it easier for customers to pay with debit and credit cards and mobile printers provide on-site receipt printing to complete the transaction.
3. Optimizing schedules and tracking mobile inventory ensures that field workers with the right skill level are sent to jobs with all the parts they need.

With a mobile field service solution your customers will receive service in a timely manner, have the convenience of payment the way they want and repeat trips can be eliminated so you fix issues during the first visit.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about end-to-end mobile solutions that increase customer satisfaction.

In our Aug. 1st post I provided a brief introduction of the soon-to-be-released Panasonic enterprise-grade Toughbook Android tablet.  Panasonic recently launched a microsite for this much anticipated mobile computing device.  The Toughbook Android Tablet microsite provides information about device specs, product news and various solution applications such as:

• Field Sales
• Hospitality
• Retail
• Government
• Healthcare

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about Panasonic Toughbook tablets.

DecisionPoint and TotalMobile would like to invite you to attend a FREE 30 minute webinar to learn how easy it is to increase productivity and efficiency with a mobile field service solution.  Register today for “How Mobility Drives Productivity for Maintenance and Repairs.”  Space is limited so register today!

Date: Tuesday, October 4th
Time: 2:00pm – 2:30pm EST

Can’t make it?  Still register and we’ll send you a recorded version after the webinar.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile field service solutions that improve workforce productivity.

Facilities management encompasses a wide range of functions to ensure that commercial and institutional buildings are functional and safe.  Keeping track of work orders, inspections and assets can become quite cumbersome when done manually.  Mobile and wireless technologies improve facility management operations by enabling the accurate tracking of work orders, inspections and assets in real-time.  Mobility extends crucial job specific information to mobile workforces and keeps them connected to back office data while on-the-go.  Mobile workers can access:

• Tasks
• Job information
• Inventory status
• Material management
• Maintenance procedures and repair manuals

And much more!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile solutions for facilities management.

DecisionPoint’s software partner TotalMobile recently announced the release of an updated user interface design for their mobile application suite.  Their industry-leading software has been updated with new icons and color schemes to improve functionality.  The new design was chosen because it:

• Increases visibility both indoors and outdoors
• Speeds up the processor
• Optimizes battery life

TotalMobile’s suite of enterprise mobility applications is also available on all major platforms and is native to each platform, making it more comfortable for users.  With an end-to-end mobile solution from DecisionPoint and TotalMobile your field workers will have access to all of the tools they need no matter where the job takes them.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about TotalMobile’s enterprise mobility application suite and our mobile solutions designed for field workers.

As fuel costs continue to rise, organizations are faced with an increase in annual costs per vehicle, making it essential to have solutions in place to reduce fuel consumption.  For many businesses, fuel costs can be as high as 10 to 15 percent of total operating costs.  Fleet managers understand the importance of controlling a fleet’s fuel costs and are turning to fleet management solutions to measure consumption and driver performance.

Real-time information about driver behavior enables fleets to reduce speeding, hard braking and rapid acceleration.  Reducing this type of aggressive driving can lower gas mileage by 33 percent on the highway and by 5 percent in the city.  Automatic alerts for required maintenance can also ensure that your fleet is running at its peak.  Regular servicing of the engine and tires can have a big impact on gas mileage.  In fact, replacing a clogged air filter can improve gas mileage by as much as 10 percent.  Additionally, strategic route planning and solutions such as GPS tracking and turn-by-turn directions further reduce fuel consumption and improve overall operations and customer service.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about fleet management solutions that reduce the impact of rising fuel costs.

Panasonic Solutions Company recently announced the Toughbook H2, a fully rugged Windows tablet PC that is the next generation in their industry-leading line of rugged tablets.  The Toughbook H2 offers enhanced performance and starts at only 3.5 pounds, so your workers can truly remain mobile.  Designed for workforces on the move, the Toughbook H2 is ideal for field service workers who require a device as tough as the multiple environments they work in.  Key features of the Toughbook H2 include:

• 10.1” sunlight-viewable LED screen
• Fully rugged design: MIL-STD-810G tested 6 foot drop rating
• Fast charging twin hot-swappable batteries
• IP65 sealing
• Ergonomic design with strap and dome hand support

The Toughbook H2 also includes optional integrated features such as a bar code scanner, camera and GPS to enhance productivity by providing your mobile workforce with all the tools they need in one device.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about the Panasonic Toughbook H2 and our end-to-end field mobility solutions.

We’re all familiar with the ways that GPS tracking solutions increase driver safety, reduce fuel costs and boost driver productivity, but GPS solutions also provide the added bonus of increased security.  Knowing where your vehicles are at all times protects these high-value assets.  When businesses set up geofences to track vehicles they are alerted to any suspicious movement.  GPS tracking alerts can be set up for businesses to monitor:

• If a vehicle has moved in or out of the facility
• If a vehicle has entered an unauthorized area
• If a company vehicle is being used off-hours

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about GPS tracking solutions.

Equipping your field technicians with the right parts for repairs is essential to keep customers happy and provide efficient service.  With a mobile inventory management system your mobile workforce can manage and account for off-site inventory, no matter where it might be located.  Technicians can access data on mobile computers to track the parts they have on their vehicle as well as locate parts at warehouses and in other vehicles.  Increase first-time fix rates and workforce productivity with a real-time mobile inventory management system that enables technicians to:

• Locate parts and equipment immediately
• Place emergency reorders in the field
• Track responsibility and history of transferred inventory between warehouses, vehicles and field workers

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about mobile inventory management solutions.