Many courier and express delivery businesses are required to provide customers with proof of delivery.  Mobile computers that feature signature capture and bar code scanning provide comprehensive proof of delivery information that is captured in real-time and sent to the back office to meet these requirements.  Even if your customers aren’t demanding this capability yet, large shippers have created an expectation for this type of service.  Mobile technology continues to evolve and taking a proactive approach ensures that your customers remain happy and your business is staying ahead of the competition.  DecisionPoint’s MobileArc Courier Solutions provide the mobile features that your drivers need to complete deliveries and to capture the detailed delivery information your customers have come to expect.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our MobileArc Courier Solutions.

Are you attending the 2011 ECA MarketPlace next week in Atlanta?  If so, be sure to visit DecisionPoint in booth #28 to learn more about our MobileArc™ Courier Solutions that provide everything you need to achieve desired ROI in field-based workforce automation.

DecisionPoint will be displaying:

• State-of-the-art Rugged Mobile Devices-provide your workforce with all the tools they need to improve accuracy and increase productivity.  Signature capture, bar code scanning and more.
• Industry-Leading Software Solutions-see how mobile applications designed for the time-critical courier and delivery industries improve efficiency and reduce costs.
• Grapevine Push-to-Talk Software-PTT functionality on Windows Mobile devices.  Improve communications while reducing costs with a worry-free Software as a Service (SaaS) product managed by DecisionPoint.
• MobileCare™ Up and Running-this bundled set of MobileCare™ Services ensures a positive initial user experience and also provides ongoing support through the first 90 days of the project.  Make sure your mobile deployment is a success right out-of-the-box.
• MobileCare™ Keep it Running-this bundled set of MobileCare™ Services ensures that your mobile system continues to deliver the same performance that your users have come to expect with fixed annual support costs and no new hires needed.  Everything you need to keep your mobile system running and delivering results.

Visit DecisionPoint Systems, Inc. in booth #28 to see the latest state-of-the-art mobile devices, industry-leading courier software, the peripherals and support that make them work for you.

If you won’t be attending this year and would like to learn more, check out our video DecisionPoint Deploys Mobile in Courier and Last Mile Logistics.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about MobileArc Courier solutions.

Most people are familiar with consumer GPS navigation systems and the turn-by turn directions that they provide, but GPS technology has much more to offer than just basic navigation.  Businesses can improve driver productivity with applications like turn-by-turn directions, but equipping workers with mobile computers that feature integrated GPS technology offers many more options to improve productivity and reduce costs.

Mobile workforces collect numerous types of data in the field with their mobile devices and integrated GPS enables additional information about the location, date and time to be captured when they scan a bar code, capture a signature or capture an image.  This provides the additional information needed to track deliveries and services and helps improve operations and increase customer satisfaction.  Additional popular GPS applications include:

• Breadcrumbing-collect historical location data to improve fleet performance, increase safety and reduce fuel costs.
• Geofencing-when a GPS-enable device enters and/or exits a specific area a notification is generated.  Alert customers of arrival, capture duration time of stops and reduce unauthorized vehicle usage.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile devices with integrated GPS and solutions designed to improve fleet productivity.

Yesterday, DecisionPoint Systems announced that it has successfully delivered a mobile proof-of-delivery solution that features Grapevine™ Push-to-Talk software to Trident Delivery Services, LLC.  Trident Delivery Services is a regional courier company based in Irvine, CA that provides same-day and last-minute delivery services 24 hours a day, 7 days a week.  By embracing the latest technology, Trident Delivery Services is able to provide exceptional customer service and deliver more value to customers.  In keeping with their high-tech business approach, Trident Delivery Services required state-of-the-art mobile devices to integrate with their existing fully-automated online ordering system.

DecisionPoint worked with Trident Delivery Services to identify, provision and deploy mobile computers featuring bar code scanning, signature capture, courier software and Grapevine Push-to-Talk software to their on-demand drivers.

Read the entire press release “DecisionPoint Systems Provides Trident Delivery Services with a Mobile Solution Featuring Grapevine™ Push-to-Talk Software” to learn more about the complete solution, or download the release from the DecisionPoint website.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about Grapevine Push-to-Talk software and MobileArc™ Proof of Delivery solutions.

DecisionPoint will once again be exhibiting during the Florida Messenger Association (FMA) Winter Meeting Vendor Fair and we’d like to remind you to stop by our booth to learn more about our MobileArc™ Courier solutions.  This year the annual meeting will be held at the Doubletree Universal City Walk in Orlando, Florida on January 27-28, 2011.  Stop by and visit with DecisionPoint during the show to learn more about end-to-end mobile solutions and the mobile devices and software that:

• Eliminate paperwork
• Reduce errors
• Improve driver performance
• Accelerate payment
• And more…

We hope to see you at the show!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our MobileArc™ Courier solutions.

In our Nov. 4th post I announced the release of the Motorola MC65 mobile computer and today I’d like to provide you with the opportunity to learn more about how this device improves efficiency and productivity in transportation and logistics.  The MC65 is loaded with features you need to drive productivity, such as:

• Compact, yet rugged design
• Advanced imaging engine for rapid 1D and 2D bar code scanning
• Signature capture
• Customizable user interface
• Image capture with geostamp capability
• GPS technology

And more.  Download the MC65 Transportation and Logistics Application Brief to learn more about all of the features that will have your drivers completing more stops per day.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about transportation and logistics solutions and the rugged hardware you need for success.

In our October 29th post I announced the release of the Motorola ES400 Enterprise Digital Assistant and provided the opportunity to download the ES400 Field Mobility Application Brief in the November 11th post.  Today I’d like to share this great video from Motorola that summarizes all of the features that the ES400 offers to field workers and mobile task workers.  Learn more about how the ES400 empowers your mobile workforce.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about the Motorola ES400 EDA and mobile solutions designed to increase the productivity of your field workers.

There are a variety of retail applications that can be improved with 2D bar codes and digital imaging solutions.  Retailers who have the ability to capture the information from the PDF417 bar code on the back of a customer’s driver’s license can streamline a variety of processes and improve customer service.  Here are a few sample applications:

Fraudulent Returns Prevention-by scanning the PDF417 on the back of a driver’s license, employees can instantly track the returns made by a customer.  If a customer is making an excessive number of returns, they can keep an eye on these patterns and begin refusing or limiting the number of returns per year.

Loyalty Program Applications-many retailers now offer customers loyalty cards for in-store discounts, but customers filling out applications for these cards manually can cause an increase in checkout time.  By scanning the PDF417 on a driver’s license, the customer information will automatically populate the application and database.  Eliminate paper applications, reduce errors and save your customers valuable time.

Age Verification-businesses face big penalties if they sell age restricted items to a minor.  Employees equipped with a digital image scanner can quickly validate a customer’s age by scanning the PDF417 on their driver’s license.  Additional precautions can also be built into the POS system so that certain transactions can’t be completed without first scanning an ID.

Contact DecisionPoint Systems, Inc. for additional information about digital imaging solutions designed for retailers.

The 2010 Aldata User Group Meeting will be held October 11th-13th at the Four Seasons Resort & Club in Dallas, TX.  DecisionPoint is one of the sponsors for the event and we will be displaying our mobile retail solutions during the general conference session.  If you’re attending this year be sure to stop by and visit with DecisionPoint Systems to learn more about our broad range of retail solutions, expert project management services and our unique MobileCare™ Support suite.  Learn how you can:

• Improve supply chain visibility
• Improve tracking and management of inventory
• Reduce errors and increase efficiency with bar code scanning
• Reduce out of stocks
• Increase customer satisfaction
• Improve employee productivity

We look forward to seeing you at the show!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our mobile retail solutions.

The Last Mile Delivery Forum starts on Sept. 30th and DecisionPoint Systems will be in Booth #18, so we hope you drop by and visit with us.

DecisionPoint’s MobileArc Courier Solutions provide everything needed for success and you’ll definitely want to stop by our booth if:

Your shipper is asking about

• Signature Capture
• Bar Code Scanning
• GPS Location Based Services

Your drivers need a device that

• Is rugged
• Is weather-proof
• Can be read inside and outside
• Operates for a full shift on a single battery
• Is both a phone and a mobile computer

If you’re looking for a partner who

• Is a mobile computer expert
• Works with Sprint, Verizon, AT&T and T-Mobile
• Can provision your device to work out-of-the-box
• Can manage your devices in the field
• Can support your device day after day, year after year

We hope to see you at the show!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our MobileArc Courier Solutions.