Mobile Solutions for Hospitality and Entertainment

Posted by Erin Hodges On September - 16 - 2010

Improve customer experience with mobile solutions designed for entertainment venuesHospitality and entertainment segments such as movie theaters, amusement parks, live concerts and zoos need to provide a positive entertainment experience to keep customers coming back.  Mobile solutions not only enhance the entertainment experience, but can transform the customer experience.  Mobile solutions help you deliver more value to your guests by reducing wait times and improving convenience.  Popular mobile solutions for entertainment venues include:

  • Rapid ticket validation with bar code scanning
  • Mobile Point of Sale (POS)
  • Seat-side ordering and payment processing
  • Line busting
  • Coupon validation with bar code scanning
  • Parking services
  • Facilities management
  • Instant communication via two-way radios

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile solutions that transform the entertainment experience.

Bar Code and RFID Track and Trace Solutions

Posted by Erin Hodges On September - 8 - 2010

Improve patient safety and productivity with bar codes and RFIDTrack and trace solutions in the pharmaceutical supply chain ensure product safety and security.  From production to dispensing, bar code and RFID track and trace technology and applications satisfy regulatory requirements and increase patient safety.  Track and trace solutions have numerous benefits and the use of bar codes and RFID enable:

Recall Management-encoding lot numbers, expiration dates and other detailed information into bar codes allow manufacturers and distributors to trace specific products throughout the supply chain.  This enables the quick recall of specific shipments and quantities.

Product Authentication-printing unit-dose bar code labels on secure media reduces potential fraud.  Numerous methods are used, such as encrypted RFID chips and the recording of lot numbers to deter return fraud and to limit the possibility of counterfeit drugs entering the supply chain.

Inventory Management-RFID tagging speeds up the inventory process and provides increased visibility, enabling the tracking of product whenever and wherever it is moved.  An Accenture study found that improved visibility from RFID could allow manufacturers to reduce their safety stock by up to 30%.

Efficient Sample Distribution and Recording-pharmaceutical sales reps equipped with mobile devices that feature bar code scanning and signature capture can automatically record the samples given and even record the signature of the receiving physician.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about the benefits of bar codes, RFID and track and trace solutions.

Integrated Voice and Data Solutions

Posted by Erin Hodges On September - 1 - 2010

Increase customer satisfaction with integrated voice and data solutionsAccording to Motorola, 62% of consumers abandon purchases because help couldn’t be found.  That’s why many retailers say that their top priority is to provide associates with better tools to satisfy customers.  Integrated voice and data solutions enable you to increase productivity and improve customer satisfaction by having a more accessible workforce.  By combining voice, bar code scanning and paging, you’ll have instant access to employees wherever they may be and can request assistance without leaving the customer.

Imagine a customer is looking for a particular item that is not on the shelf.  With an integrated device you can quickly scan the shelf label, determine if there is product in the back room and request delivery of the product right to the aisle.  Not only have you avoided a lost sale, but you’ve increased associate efficiency.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about integrated voice and data solutions designed for retailers.

Posted in: Retail
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Pharmaceutical and Medical Equipment Delivery Mobile Applications

Posted by Erin Hodges On July - 26 - 2010

Increase efficiency with a mobile solution from DecisionPointIn our June 23rd post we provided information about some of the healthcare businesses that rely on workers outside of the four walls.  Today I’d like to take a look at the ways that pharmaceutical and medical equipment suppliers are using mobile solutions to better serve their customers and increase efficiency.  With a mobile solution in place you can:

  • Schedule drivers with Web-based order dispatching that is sent directly to their mobile device
  • Assign and track the status of pickups and deliveries in real-time
  • Dynamically dispatch the nearest courier
  • Automatically capture and report mileage driven
  • Export collected data to the back office for extensive reporting

In addition, the use of electronic forms reduces errors and enables:

  • Bar code scanning of prescription number, part number and serial number
  • Correct and complete deliveries validated against order line items
  • Signature capture
  • Image capture of damaged equipment

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about mobile solutions designed for field-based workforces.

DecisionPoint Solutions-Meeting Courier Challenges

Posted by Erin Hodges On May - 27 - 2010

Learn more about upgrading to the Motorola MC55Times are changing and many courier businesses are realizing that they must upgrade to new technology to satisfy their customers and stay ahead of the competition.  More and more courier customers are requiring bar code scanning and signature capture to be used for all deliveries.  Don’t wait to upgrade.  If your customers have mentioned this as a future requirement or if you’ve lost any business because you don’t have these technologies in place, let DecisionPoint show you how you can reduce expenses and meet these customer demands.

Learn more about DecisionPoint’s Mobile Courier Solutions that provide:

  • Rugged mobile devices
  • Bar code scanning
  • Signature capture
  • Real-time tracking
  • Industry-leading software solutions

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about how we can help your courier business upgrade and change with the times.

Contact DecisionPoint to learn more about the mobile solution they provided CTADecisionPoint Systems, Inc. announced yesterday that they’ve successfully delivered an integrated and fully customized mobile tracking solution to several hundred drivers for Corporate Transit of America, a regional courier and logistics company based in Little Rock, AR. The mobile tracking system was a key component to Corporate Transit of America winning a large contract with a major new customer.

 

For more information about the DecisionPoint Mobile Courier Solution that was deployed, you can read the entire press release: DecisionPoint Systems Provides Enhanced Field Mobility Solution to Corporate Transit of America.

 

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about how your courier business can benefit from bar code scanning, signature capture and real-time tracking.

Direct Store Delivery Mobile Solutions

Posted by Erin Hodges On April - 28 - 2010

Learn more about mobile solutions designed for Direct Store DeliveryAccording to Grocery Manufacturers of America (GMA):

  • There are discrepancies on 10.5% of DSD invoices issued to small-format retailers, and 15.4% to supermarkets and other large-format stores
  • The average out-of-stock rate for DSD items is 7.4%, but jumps to 13.1% for promotional items
  • Out-of-stocks result in $6 billion in lost sales annually

Automating Direct Store Delivery (DSD) provides the solution to these problems by reducing out-of-stock merchandise, eliminating paperwork and data-entry errors and improving the tracking of promotional items.  DecisionPoint’s MobileArc™ Direct Store Delivery Solutions help businesses increase productivity and profitability by optimizing customer deliveries and enable:

  • Bar code scanning
  • Route optimization
  • Location-Based Services (LBS)
  • Turn-by-turn directions
  • Signature capture
  • Mobile printing

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about mobile solutions designed for Direct Store Delivery.

Posted in: DSD
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Motorola MC55 Parcel and Post Applications

Posted by Erin Hodges On February - 16 - 2010

Motorola MC55 the ideal device for delivery applicationsIn our Aug. 5th post we provided information about the features and functionality of the Motorola MC55 Enterprise Digital Assistant (EDA).  You may have noticed that several past posts that focus on delivery and courier solutions list the MC55 as a premium device for these services.  What makes the MC55 the ideal device for these industries?  The MC55 is equipped with many features that improve the productivity of delivery drivers and couriers, enabling:

  • Parcel Tracking – drivers can scan bar codes to initiate track and trace immediately
  • Proof of Delivery (PoD) – provide instant proof of delivery with bar code scanning and signature capture that is transmitted in real-time
  • Proof of Condition – document proof of package condition with the integrated camera
  • Real-Time Navigation – integrated GPS and turn-by-turn directions provide fast and accurate deliveries

Download the Application Brief to learn more about the MC55 and the value it adds to delivery applications.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about the Motorola MC55 and MobileArc™ Field Mobility Solutions.

Posted in: Hardware
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DecisionPoint Provides $180,000 Field Mobility Solution to Zip Express

Posted by Erin Hodges On February - 15 - 2010

Zip Express Courier SolutionDecisionPoint Systems, Inc. recently announced that it provided an integrated and customized mobile tracking solution to Zip Express Courier Service, a regional courier and logistics company based in Louisville, KY. The mobile tracking system was key to an overall $300,000 project.

DecisionPoint worked with CXT Software to customize and deploy mobile computers for Zip Express couriers that enabled:

  • Bar code scanning
  • Signature capture
  • Chain of custody tracking

Read the entire Press Release to learn more about the DecisionPoint solution.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about mobile solutions designed for couriers.

DecisionPoint Courier Solution Success Story

Posted by Erin Hodges On February - 4 - 2010

DecisionPoint SolutionsMany businesses that use courier services for delivery of sensitive items issue mandates to couriers that must be in place to ensure secure and accurate delivery.  In order to maintain these customers, courier companies must meet these delivery standards and mandates.  DecisionPoint provided a solution that enabled a courier service to keep the business of one of their largest customers by meeting such a mandate.

Courier Solution Details

  • Bar code scanning
  • Signature capture
  • Location-based services (GPS)
  • Upgraded device to meet these demands- Motorola MC55
  • CXT X-Mobile software for real-time data capture

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about Courier Solutions.