I recently read an interesting article in Field Technologies Magazine that included some tips for a successful mobile deployment.  According to the article, one of the most important items that companies often overlook is ensuring that employees are properly trained on the mobile solution and they understand the reason for the transition.

We talk a lot about the productivity and efficiency improvements that mobile solutions provide, but unless employees understand how to use mobile technology you won’t realize these benefits.  Tips from the article include:

1. Get your mobile workers involved early on
2. Help them understand how they will benefit from the deployment
3. Plan for proper training

DecisionPoint understands the importance of proper training, that’s why our MobileArc Field Workforce Automation Solutions include expert professional services for technical set up and user training.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our end-to-end mobile solutions.

DecisionPoint would like to thank everyone who stopped by our booth during the NRF 2012 EXPO.  We hope you found the event as exciting and beneficial as we did.  For those of you that didn’t have an opportunity to visit with us, or missed the show this year, be sure to visit DecisionPoint’s NRF webpage to learn about the mobile retail solutions we demonstrated during the EXPO.  Our tablet-based ordering applications highlighted two vital areas of retail operations where customer service and productivity can be improved with mobility.  Also, check out the Motorola Solutions NRF microsite to catch up on the buzz after the show.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our end-to-end mobile retail solutions.

DecisionPoint Systems would like to wish you a happy and safe New Year!  We will return next Tues. with our regularly scheduled post.

Let’s Get Mobile!  Start the New Year off right and contact DecisionPoint Systems to learn more about our end-to-end enterprise mobility solutions.

In our Dec. 5th post I provided a great video from Motorola Solutions that showcased some of the many retail applications the ET1 Enterprise Tablet is designed for.  Ready to learn more about the retail tablet that meets the needs of both the customer and the enterprise?

Download the Motorola ET1 Enterprise Tablet Retail Brochure for additional information about the versatile ET1 tablet that offers enterprise functionality for retailers.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our mobile retail solutions that provide everything needed for success—from software to hardware to support.

During a recent webinar, presented by Retail TouchPoints, titled “The Road to In-Store Mobile Commerce,” Steve Rowen, of RSR Research, shared key findings from the company’s 2011 edition of its annual store benchmark survey.  Survey findings showed that 70% of respondents have utilized technology-enabled touch points for store associates for more than a year, a significant increase from 49% in 2010.  And 25% of respondents said they now are providing store managers with mobile technology-enabled touch points, up from 14% in 2010.

According to Rowen, mobile technology presents a prime opportunity for retailers to increase foot traffic and drive in-store engagement.  In fact, 73% of retailers said “deeper customer engagement that builds loyalty through mobile channels is the most valuable opportunity we have today.”

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our mobile retail solutions that enhance the shopping experience and drive loyalty.

Field Technologies recently released their Field Mobility 2012 special report which includes feedback from a sample of 327 readers.  The report provides a real-world take on the features and functionality you should look for in field workforce automation solutions.  45% of respondents with mobile workforces that use automation software cited the following top 10 features and functionality of field service software:

1. Ability to integrate with back-office systems
2. Ability to update remotely
3. Customizable
4. Ability to work untethered (without wireless connectivity)
5. Real-time data transfer
6. Scalability
7. Ability to support multiple goals/functions
8. Rapid deployment framework
9. Multi-platform support
10. SaaS/Cloud-based

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our end-to-end mobile field service solutions that provide these features and functionalities.

The National Retail Federation (NRF) Annual Convention and EXPO will be held January 15-18, 2012 at the Jacob K. Javits Convention Center in NY.  NRF 2011 drew 22,000 attendees from 82 countries and the 2012 conference is offering more than ever before.

DecisionPoint will once again be exhibiting during the EXPO with Motorola Solutions and we’re looking forward to seeing you there.  The EXPO will take place Jan. 16-17, 2012.  Be on the lookout for additional information about the mobile retail solutions we’ll be exhibiting in the coming weeks.  You won’t want to miss NRF 2012, so register early!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for information about our end-to-end mobile retail solutions.

Yesterday, DecisionPoint Systems announced the appointment of Ralph Hubregsen as Chief Operating Officer, a new position at the company.  Mr. Hubregsen will be responsible for the management of DecisionPoint’s sales functions, field mobility practice, software and professional services, product development and marketing, and other support functions.  Mr. Hubregsen has a deep knowledge of enterprise sales and services, and experience in evolving hardware businesses to software and services models.  DecisionPoint welcomes Ralph to the team and we look forward to his contributions through this important new role.

You can read the entire press release here or download a copy of the press release here for additional information.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our end-to-end mobile solutions.

The 2011 ISM Conference wrapped up yesterday and for those of you that attended the show we’d like to thank you for stopping by the DecisionPoint, Mobile Epiphany and Motorola booth. We hope you found the conference as beneficial as we did. For those of you that were unable to attend this year, now is your opportunity to learn more about our end-to-end mobile solutions that improve child welfare while simultaneously increasing the efficiency of caseworker visitations.

Download the DecisionPoint and Mobile Epiphany datasheet to learn more about our mobile solutions designed for Children’s Services. Also be sure to check out the Touch Inspect Children’s Services demo video.

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. to learn more about Touch Inspect and our mobile solutions that benefit caseworkers and children.

If you’re attending the 44th Annual ISM (IT Solutions Management for Human Services) Conference next week, don’t forget to stop by booth #321. The conference is right around the corner and you won’t want to miss the mobile solutions DecisionPoint, Motorola and Mobile Epiphany will be displaying during the show. Learn how our end-to-end mobile solutions increase the efficiency of visits and provide caseworkers with all the tools they need in one rugged device. Stop by booth #321 for additional information about:

• Mobile Epiphany’s Touch Inspect Child Services application
• Motorola Solutions industry-leading ES400 and MC65 mobile devices
• DecisionPoint’s complete range of offerings

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. for additional information about our mobile solutions designed for caseworkers.