Field Technologies recently released their Field Mobility 2012 special report which includes feedback from a sample of 327 readers.  The report provides a real-world take on the features and functionality you should look for in field workforce automation solutions.  45% of respondents with mobile workforces that use automation software cited the following top 10 features and functionality of field service software:

1. Ability to integrate with back-office systems
2. Ability to update remotely
3. Customizable
4. Ability to work untethered (without wireless connectivity)
5. Real-time data transfer
6. Scalability
7. Ability to support multiple goals/functions
8. Rapid deployment framework
9. Multi-platform support
10. SaaS/Cloud-based

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our end-to-end mobile field service solutions that provide these features and functionalities.

Protecting your field mobility investments is crucial to workforce productivity.  OtterBox recently released a new Defender case for the Motorola ES400 to provide even more protection in the field.  The Defender Series provides added protection against scratches, dust, drops and shock.  Featuring a high-impact polycarbonate shell and durable silicone, the ES400 Defender Series Case provides essential protection for on-the-go workforces.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about accessories that enhance mobile workforce productivity.

Panasonic Solutions Company recently announced the Toughbook H2, a fully rugged Windows tablet PC that is the next generation in their industry-leading line of rugged tablets.  The Toughbook H2 offers enhanced performance and starts at only 3.5 pounds, so your workers can truly remain mobile.  Designed for workforces on the move, the Toughbook H2 is ideal for field service workers who require a device as tough as the multiple environments they work in.  Key features of the Toughbook H2 include:

• 10.1” sunlight-viewable LED screen
• Fully rugged design: MIL-STD-810G tested 6 foot drop rating
• Fast charging twin hot-swappable batteries
• IP65 sealing
• Ergonomic design with strap and dome hand support

The Toughbook H2 also includes optional integrated features such as a bar code scanner, camera and GPS to enhance productivity by providing your mobile workforce with all the tools they need in one device.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about the Panasonic Toughbook H2 and our end-to-end field mobility solutions.

In our February 28th post I provided information about mobile food and beverage distribution solutions and a video from DecisionPoint and MiT Systems that showcased the benefits of our field workforce automation solutions.  Today I’d like to share another video that describes how partnering with DecisionPoint Systems to deploy MiT Systems software to your mobile workforce helps achieve ROI.  Check out the video to learn more about the benefits of cloud-computing and how you can expect ROI in the first month of use.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about MobileArc™ Food & Beverage Distribution solutions.

In past posts we’ve shared information about DecisionPoint’s partner Mobile Epiphany and their Touch Inspect software—its features, benefits and ease-of-use.  Well now it boasts even more features and benefits because Mobile Epiphany just announced the release of version 2.0!  Based on customer feedback, they’ve added a variety of new features to their already robust mobile business process software.  Some of the new features include:

• New Business Process Designer (formerly the “AIF”)-Redesigned configuration tool makes it even faster and easier to design and deploy your business processes and workflows out to the right groups of people who need them.
• Unlimited Business Logic-Now, all answer types feature unlimited branching logic that can give step-by-step instructions to your mobile workforce based on their inputs to ensure a high degree of compliance with your business process.
• Hierarchical Lists-Allow users to drill down through a series of categories allowing for better organization of your data and more sophisticated question types.  This means that when your lists contain 100s and even 1000s of possible entries, your worker is always 2 or 3 clicks away from making the right choice.
• Enhanced Visual Reporting-New 2D and 3D charts let you visualize your data in a multitude of ways, giving you a more complete picture of your business.

And that is just the beginning, learn how your mobile workforce can benefit from the Touch Inspect intuitive user interface and all of the new features today!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about all of the new Touch Inspect features and how it can benefit your business.

Motorola’s recently published white paper “PRIME Value: Mobile Devices for Business Enterprise” is loaded with great information about the importance of rugged devices and also takes a close look at the total cost of ownership (TCO).  Below is a chart from this white paper that compares consumer-grade and enterprise-grade devices.  To learn more, read the entire white paper here.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about rugged enterprise-grade devices and end-to-end mobile solutions.

As mentioned in our Dec. 21st post, DecisionPoint will be presenting a workshop titled “Achieving The ROI You Need From Your Field Service Automation Deployment” during the 9th Annual Field Service & Support Conference April 26-29, 2011 in Chandler, Arizona.  Now you have an opportunity to learn more about this exciting event and DecisionPoint’s workshop!

Visit DecisionPoint’s Field Service 2011 webpage for additional information and register for DecisionPoint’s workshop on Tuesday April 26th.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about our MobileArc Field Services solutions.

Providing your mobile workforce with a customized user interface makes the user experience more enjoyable, as well as intuitive.  With a tailor-made user interface you can improve your workers unique workflow and maximize efficiency.  DecisionPoint’s software partner Mobile Epiphany recently released new skinning tools that enable the customization of their Touch Inspect application to match the look and feel of a particular industry or company branding.

Check back tomorrow to see a great video demo that has been created for a Child Services application and utilizes the Touch Inspect customizable interface.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about customizable user interfaces for your mobile workforce.

Fleet management solutions provide valuable information about your fleet and drivers that can be used to improve operations.  Real-time information about vehicle usage, driver behavior and fuel consumption help you determine where your highest costs are and what areas of your operation can be improved to deliver more benefit to your customers.  With mobile solutions such as GPS tracking, Automatic Vehicle Location (AVL) and wireless mobile devices you can begin measuring performance in real-time.  Automatic alerts provide you with the hard data you need to begin making improvements.  Common alerts include:

• Excessive engine idle-are your vehicles running for too long, but not headed anywhere?  Educate your drivers on the costs of excessive engine idle to reduce unnecessary fuel consumption.
• Mileage reports-help you determine if you need to improve routing so you can complete more jobs per day and reduce fuel usage.  Also provides insight into after-hours vehicle usage.
• Driver alerts-increase the safety of your drivers and reduce insurance costs with alerts that indicate speeding, seatbelt use and more.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about fleet management solutions that improve operations and increase the productivity of your mobile workforce.

In our October 29th post I announced the release of the Motorola ES400 Enterprise Digital Assistant and provided the opportunity to download the ES400 Field Mobility Application Brief in the November 11th post.  Today I’d like to share this great video from Motorola that summarizes all of the features that the ES400 offers to field workers and mobile task workers.  Learn more about how the ES400 empowers your mobile workforce.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about the Motorola ES400 EDA and mobile solutions designed to increase the productivity of your field workers.