Are you attending the 2011 ECA MarketPlace next week in Atlanta?  If so, be sure to visit DecisionPoint in booth #28 to learn more about our MobileArc™ Courier Solutions that provide everything you need to achieve desired ROI in field-based workforce automation.

DecisionPoint will be displaying:

• State-of-the-art Rugged Mobile Devices-provide your workforce with all the tools they need to improve accuracy and increase productivity.  Signature capture, bar code scanning and more.
• Industry-Leading Software Solutions-see how mobile applications designed for the time-critical courier and delivery industries improve efficiency and reduce costs.
• Grapevine Push-to-Talk Software-PTT functionality on Windows Mobile devices.  Improve communications while reducing costs with a worry-free Software as a Service (SaaS) product managed by DecisionPoint.
• MobileCare™ Up and Running-this bundled set of MobileCare™ Services ensures a positive initial user experience and also provides ongoing support through the first 90 days of the project.  Make sure your mobile deployment is a success right out-of-the-box.
• MobileCare™ Keep it Running-this bundled set of MobileCare™ Services ensures that your mobile system continues to deliver the same performance that your users have come to expect with fixed annual support costs and no new hires needed.  Everything you need to keep your mobile system running and delivering results.

Visit DecisionPoint Systems, Inc. in booth #28 to see the latest state-of-the-art mobile devices, industry-leading courier software, the peripherals and support that make them work for you.

If you won’t be attending this year and would like to learn more, check out our video DecisionPoint Deploys Mobile in Courier and Last Mile Logistics.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about MobileArc Courier solutions.

In our July 13th, 2009 post we provided more information about MobileArc.  MobileArc is DecisionPoint Systems’ mobility practice and provides all of the necessary components for a mobile solution.  This includes determining the software that best meets the customer’s business requirements and budget, hardware, project management and carriers.

When combined with our MobileCare Support services you’ll have everything required to implement your mobile solution and the post-sales support that will maintain your mobility.  DecisionPoint has expanded the suite of MobileArc Field Mobility Solutions to include:

• MobileArc Courier Solutions
• MobileArc Security Service Solutions
• MobileArc Field Inspection Solutions

Other solutions include:

• MobileArc Field Services Solutions
• MobileArc Proof of Delivery (POD) Solutions
• MobileArc Salesforce Automation Solutions
• MobileArc Direct Store Delivery (DSD) Solutions

With over 30 years of experience, the experts at DecisionPoint’s will provide you with everything you need for success.  MobileArc is your answer to realizing the benefits of field-based workforce automation and desired ROI.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our MobileArc Field Mobility Solutions.

Integrated Solutions Magazine recently published an article that included some interesting statistics about the cost savings provided by Mobile Device Management Solutions.  According to VDC Research, “using a Mobile Device Management Solution can save an organization more than $230 per device, per year, in support costs.  For a 1,000-unit solution, that could potentially provide more than $1.1 million savings over five years.”

With a DecisionPoint MobileCare™ Mobile Device Management Solution you’ll minimize downtime and receive remote support for mobile devices in the field, enabling you to reduce your operational costs.  MobileCare™ Device Management is designed to support and maintain the mobility of your business by taking the complexity out of managing mobile devices in the field.

Download the MobileCare™ Device Management Datasheet to learn more about the features, benefits and cost savings you can realize with real-time device troubleshooting from the experts at DecisionPoint.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about MobileCare™ Device Management and our entire suite of MobileCare™ Support Services designed to increase ROI.

Besides being tedious and time consuming, provisioning mobile devices yourself increases the risk of error.  Relying on mobility experts to provide device provisioning saves you time and eliminates errors and frustration.  By relying on DecisionPoint for your mobile device provisioning you can avoid these typical problems:

• The frustration of going through long install instructions−some install instructions are 8 pages long!
• Skipped steps
• If you send out units to be repaired they’ll be returned completely wiped, meaning you have to go through it all again
• If you purchase new units you need to complete device provisioning for each mobile device−the more units you deploy the more time this process will take
• If you don’t know about a firmware or operating system update you won’t know to apply it

End the frustration and realize the benefits of mobility more quickly by relying on DecisionPoint’s MobileCare™ Device Provisioning service.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Mobile Device Provisioning solutions.

DecisionPoint recently announced the release of their latest MobileCare™ Device Provisioning offering: MobileCare™ Provisioning for CXT Software™.

You can visit the MobileCare™ Device Provisioning  page of our website to download the datasheet for this latest offering and learn more about MobileCare™ Device Provisioning features.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about the entire MobileCare™ Support Service suite designed to keep your mobile enterprise running.

DecisionPoint recently announced the expansion of their MobileCare™ Support Services Suite to include MobileCare™ Provisioning Services.  This new offering provides customers with the convenience of receiving ready-to-use devices.  Instead of spending time configuring and loading applications yourself, the experts at DecisionPoint take care of it for you.  This ensures a trouble free out-of-box experience that will have you mobile immediately. 

MobileCare™ Provisioning Services include:

• Unpack and inspect phone and accessories
• Charge the battery for immediate use
• Carrier data settings
• Browser configuration
• Java Application Manager installation (if applicable)
• Download, install and configure application
• Insert SIM card and test connectivity
• Delivery to customer directed location

DecisionPoint offers provisioning services for several devices and software solutions, including SmartLOCATE.  You can Download the MobileCare™ Provisioning for SmartLOCATE datasheet to learn more about DecisionPoint’s MobileCare™ Provisioning Services and the benefits of relying on mobility experts.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about the entire MobileCare™ Support Services Suite.

There are many steps to a successful mobility solution.  DecisionPoint offers total solutions that utilize proven methodology and industry recognized best practices to deliver the benefits and ROI your business is looking for.  What makes DecisionPoint different?

• DecisionPoint has professionals who understand complex business processes and back office integration. 
• DecisionPoint is a top Motorola reseller.
• DecisionPoint MobileArc™ Solutions provide everything needed for success including: software, services, carriers, hardware, and support.
• DecisionPoint’s MobileCare™ Support Services provide seamless support to keep your mobile enterprise running at its peak, including: Technical Support, Software Support, Device Management and Express Depot support agreements.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about enterprise mobility solutions.

In our Nov. 10th post we announced the release of DecisionPoint’s MobileCare™ Technical Support Service.  DecisionPoint recently announced that PETCO, a leading pet specialty retailer has signed up for the service, complete with a 24/7 option.  Download the Press Release to learn more about PETCO’s decision to subscribe to MobileCare™ Technical Support.

Technical Support is just one part of DecisionPoint’s MobileCare™suite of support offerings.  For more information about the entire suite visit the MobileCare™Support page.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about mobility solutions and support.

In our Sept. 24th post we introduced DecisionPoint’s MobileCare support services suite and had follow up posts on MobileCare™ Device Management, MobileCare™ Software Support and MobileCare™ Express Depot, today I’d like to introduce the fourth MobileCare™ offering- Technical Support.

MobileCare™ Technical Support is a comprehensive service that provides businesses with the support and answers they need to keep a mobile business running.  The increasing complexity of mobile devices and software also increases the likelihood that something may go wrong.  For businesses that depend on mobile computing, unresolved issues can be detrimental to service levels and costs.  Technical Support from DecisionPoint is there when you don’t know the answer.  A subscription to Technical Support provides one-on-one troubleshooting over the phone and enables you to place a request for assistance with any issue affecting:

• Mobile Computing
• Printing
• Wireless Network Issues

You’ll gain access to highly trained professionals who will remotely walk you through problems, troubleshoot, diagnose and remedy the situation; without the hassle of sending devices in for repair and taking them out of service.  For more information about MobileCare™ Technical support you can Download the Datasheet.

Contact DecisionPoint Systems, Inc. to learn more about the entire suite of MobileCare™ Support offerings.

In the Oct. 27th post we provided more information about DecisionPoint’s new MobileCare™ Software Support offering.  DecisionPoint recently announced the release of the next component in the MobileCare Support suite- Express Depot.  Express Depot eliminates the hassle of dealing with broken and damaged mobile computers by supplying DecisionPoint customers with a spare pool of devices specifically configured for their operation.

Designed to keep your business mobile, Express Depot provides a solution to keep employees productive even when things go wrong.  The headache and hassle associated with damaged devices can be minimized by relying on the experts at DecisionPoint to provide same day shipment of a substitute device that will be:

• Ready for use
• Configured for your operations
• Loaded with your applications

To find out more about how Express Depot can provide a cost-effective way to eliminate the hassle of dealing with broken and damaged equipment, while also keeping your employees productive and your customers happy Download the Datasheet and Press Release.

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. for more information about any of the MobileCare™ Support offerings designed to maximize the value of your mobile systems.