Many courier and express delivery businesses are required to provide customers with proof of delivery.  Mobile computers that feature signature capture and bar code scanning provide comprehensive proof of delivery information that is captured in real-time and sent to the back office to meet these requirements.  Even if your customers aren’t demanding this capability yet, large shippers have created an expectation for this type of service.  Mobile technology continues to evolve and taking a proactive approach ensures that your customers remain happy and your business is staying ahead of the competition.  DecisionPoint’s MobileArc Courier Solutions provide the mobile features that your drivers need to complete deliveries and to capture the detailed delivery information your customers have come to expect.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about our MobileArc Courier Solutions.

Panasonic Solutions Company recently announced its plan to release an enterprise-grade Android™ tablet later this year.  The enterprise-grade tablet will offer the security, durability and functionality that most consumer-grade tablets don’t provide businesses.  Designed with mobile field workers in mind, the Toughbook tablet will offer durability and reliability consistent with Panasonic’s other fully-rugged devices.  The Toughbook tablet is being designed and constructed with several key features for mobile workers, such as:

• A bright, daylight viewable screen that can be read regardless of lighting conditions
• Active stylus for signature capture on 10.1” multi-touch display
• Heightened device security, with security embedded at the hardware level

Stay tuned to learn more about this exciting new device later this year!

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about Panasonic Toughbook mobile computing solutions.

I just read an interesting article from Engadget that featured information about a new, rugged Android tablet being developed by Motorola.  This information was passed to Engadget by an anonymous source and it appears that Motorola is in the early stages of developing an enterprise tablet and beta testing is scheduled to begin October of this year.  Preliminary specifications show that the 7-inch tablet looks like it will feature:

• Rugged design that can withstand 4 ft. drops
• 1.3MP front-facing camera with video and 8MP rear-facing camera with illumination and aiming
• Signature capture

It will be exciting to learn more about this new device before it hits the market, so stay tuned.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for information about our end-to-end mobile solutions.

DecisionPoint had a great time at Field Service 2011 last week and would like to thank everyone that attended for visiting with us during the show.  Brent Felker, VP of Field Mobility, was also one of the event speakers and addressed the topic of ROI during a packed workshop.

If you were unable to attend this year, we’d like to invite you to learn more about our MobileArc Field Service solutions.  Download the datasheet to learn more about what you can do by automating field service:

• Dynamically assign, schedule, and route work
• Gain up-to-the-minute management and control of all field service work
• Optimize routes
• Perform location-based services
• Generate turn-by-turn directions
• Increase accuracy and efficiency with bar code scanning
• Gain complete visibility in real-time of task updates, progress and completion
• Generate proof-of-service delivery via electronic signature capture

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about the hardware, software and support that will dramatically improve the performance and productivity of your field technicians.

Expanding payment options for customers enables field-based workforces to increase customer satisfaction and win more business.  DecisionPoint recently partnered with CHARGE Anywhere, a leading payment gateway provider and mobile payment software developer that offers mobile payment solutions that integrate with field mobility applications.  CHARGE Anywhere simplifies and accelerates payment processes to increase cash flow—all while out in the field.  Key features include:

• Accept all major credit and debit cards
• PCI-compliant
• On-screen signature capture is supported and included on receipt
• Utilize the ComsGate® Payment Gateway which is a highly secure (PCI DSS Level 1 Certified) payment gateway

The CHARGE Anywhere Mobile Payment/POS software can run on a wide range of mobile devices, integrates to QuickBooks and can also capture critical business data above and beyond credit card information.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about CHARGE Anywhere mobile payment processing solutions.

Are you attending the 2011 ECA MarketPlace next week in Atlanta?  If so, be sure to visit DecisionPoint in booth #28 to learn more about our MobileArc™ Courier Solutions that provide everything you need to achieve desired ROI in field-based workforce automation.

DecisionPoint will be displaying:

• State-of-the-art Rugged Mobile Devices-provide your workforce with all the tools they need to improve accuracy and increase productivity.  Signature capture, bar code scanning and more.
• Industry-Leading Software Solutions-see how mobile applications designed for the time-critical courier and delivery industries improve efficiency and reduce costs.
• Grapevine Push-to-Talk Software-PTT functionality on Windows Mobile devices.  Improve communications while reducing costs with a worry-free Software as a Service (SaaS) product managed by DecisionPoint.
• MobileCare™ Up and Running-this bundled set of MobileCare™ Services ensures a positive initial user experience and also provides ongoing support through the first 90 days of the project.  Make sure your mobile deployment is a success right out-of-the-box.
• MobileCare™ Keep it Running-this bundled set of MobileCare™ Services ensures that your mobile system continues to deliver the same performance that your users have come to expect with fixed annual support costs and no new hires needed.  Everything you need to keep your mobile system running and delivering results.

Visit DecisionPoint Systems, Inc. in booth #28 to see the latest state-of-the-art mobile devices, industry-leading courier software, the peripherals and support that make them work for you.

If you won’t be attending this year and would like to learn more, check out our video DecisionPoint Deploys Mobile in Courier and Last Mile Logistics.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about MobileArc Courier solutions.

Efficient case worker visits are critical to ensure that the well-being of each child and family is addressed and supported in a timely manner.  Case workers are responsible for multiple family visits each day and these involve numerous questionnaires and forms that must be submitted for each inspection.  Automating case worker rounds reduces the amount of time spent filling in paper forms, reduces errors and increases the number of families visited each day.

Converting existing paper forms to electronic forms on mobile computers streamlines operations and provides case workers with more tools in the field:

• Multiple electronic forms and worksheets for different types of visits
• Access historical data including past visits and family information
• Signature capture for proof of visit
• Image capture with ability to add notes for evidence of child condition
• GPS mapping to locate cases for the day and plan the most efficient route
• Date and time stamps for new visits, images and signatures
• Generate and send reports to the back office in real-time

Be sure to check back tomorrow to see a great demo video from DecisionPoint’s software partner Mobile Epiphany that shows how their mobile application Touch Inspect can improve the workflow and efficiency of case workers.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about end-to-end mobile solutions that increase the efficiency of case worker visits.

Most people are familiar with consumer GPS navigation systems and the turn-by turn directions that they provide, but GPS technology has much more to offer than just basic navigation.  Businesses can improve driver productivity with applications like turn-by-turn directions, but equipping workers with mobile computers that feature integrated GPS technology offers many more options to improve productivity and reduce costs.

Mobile workforces collect numerous types of data in the field with their mobile devices and integrated GPS enables additional information about the location, date and time to be captured when they scan a bar code, capture a signature or capture an image.  This provides the additional information needed to track deliveries and services and helps improve operations and increase customer satisfaction.  Additional popular GPS applications include:

• Breadcrumbing-collect historical location data to improve fleet performance, increase safety and reduce fuel costs.
• Geofencing-when a GPS-enable device enters and/or exits a specific area a notification is generated.  Alert customers of arrival, capture duration time of stops and reduce unauthorized vehicle usage.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. to learn more about mobile devices with integrated GPS and solutions designed to improve fleet productivity.

Yesterday, DecisionPoint Systems announced that it has successfully delivered a mobile proof-of-delivery solution that features Grapevine™ Push-to-Talk software to Trident Delivery Services, LLC.  Trident Delivery Services is a regional courier company based in Irvine, CA that provides same-day and last-minute delivery services 24 hours a day, 7 days a week.  By embracing the latest technology, Trident Delivery Services is able to provide exceptional customer service and deliver more value to customers.  In keeping with their high-tech business approach, Trident Delivery Services required state-of-the-art mobile devices to integrate with their existing fully-automated online ordering system.

DecisionPoint worked with Trident Delivery Services to identify, provision and deploy mobile computers featuring bar code scanning, signature capture, courier software and Grapevine Push-to-Talk software to their on-demand drivers.

Read the entire press release “DecisionPoint Systems Provides Trident Delivery Services with a Mobile Solution Featuring Grapevine™ Push-to-Talk Software” to learn more about the complete solution, or download the release from the DecisionPoint website.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about Grapevine Push-to-Talk software and MobileArc™ Proof of Delivery solutions.

If you were at the Florida Messenger Association Winter Meeting last week, we’d like to thank you for stopping by and visiting with DecisionPoint Systems during the vendor fair.  Once again, the FMA Winter Meeting was an exciting event and we hope you had a chance to learn more about the latest rugged mobile devices that boast features such as signature capture, barcode scanning and GPS tracking, as well as industry-leading software designed for last mile distribution and expedited delivery.  If you were unable to attend, you can learn more about the devices and solutions we had on display in our booth by visiting our MobileArc™ Courier webpage.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for additional information about end-to-end mobile solutions designed for couriers.