Field Service 2011
The fundamental purpose of a mobile field service solution is to equip skilled technicians with tools that increase their efficiency and effectiveness while enabling back office operations to better manage work orders, customers and field employees.
Join DecisionPoint at the 9th Annual Field Service & Support Conference April 26-29, 2011 and attend our workshop—“Achieving the ROI You Need from Your Field Service Automation Deployment."
In this workshop you'll learn how automating the operations of your field service workforce with mobile computers promises the benefits of higher customer satisfaction, higher service revenues, and lower service costs. But exactly what are all the specific areas of ROI potential and how exactly do you design, rollout, and support such a deployment so that these benefits are attained across your entire field service workforce?
Many companies are able to pilot such a project but in this workshop DecisionPoint Systems will take you through the detailed ROI areas of mobile including device and wireless carrier selection and also a 10-step process for a successful mobile deployment where you will learn how to achieve the full ROI that you are looking for from mobile computers in the hands of your field service workforce.
Register now for the DecisionPoint workshop and join us at Field Service 2011
Receive 25% off your registration when you register for 3 days or more with Promo Code: 10723XA558
When: April 26th-29th, 2011
Where: Sheraton Wildhorse Pass Resort & Spa, Chandler, Arizona
MobileArc™ Field Service Solutions Benefits
Improved customer service
Service technicians have access to back office enterprise data
Maintains accurate, automated perpetual inventory on vehicles
Improves service technician performance and maximizes service calls per day which increases service capacity without increased staff
Reduces transportation costs
Improves communications between dispatch and service technicians
Eliminate paperwork and data entry errors in the field and archival document storage in the back office
Better inventory management and reduction of spares inventory levels
Reduces disputes/write-offs and speeds dispute resolution
Significantly reduces billing cycles
Accelerate payment with enhanced proof-of-services
What You Can Do By with a MobileArc™ Field Service Solution
Dynamically assign, schedule, and route work
Gain up-to-the-minute management and control of all field service work
Optimize routes
Perform location-based services
Generate turn-by-turn directions
Increase accuracy and efficiency with bar code scanning
Gain complete visibility in real-time of task updates, progress and completion
Generate proof-of-service delivery via electronic signature capture
Print customer receipts and invoices
DecisionPoint’s unique MobileArc™ Field Mobility practice supplies you with everything needed to successfully automate your field service workforce and quickly realize the benefits of mobility.
Download the MobileArc™ Field Service Solution datasheet to learn more
Visit MobileArc™ Field Service for additional information about how DecisionPoint’s end-to-end mobile solutions designed for field service workforces dramatically improve performance and productivity, or contact us today at 800.336.3670.
We hope to see you at Field Service 2011!
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