Keep it Running
Once your system is up and running your users come to rely on the system to perform their daily tasks and your support staff is on to their next project. DecisionPoint understands that keeping these systems running is critical to your business. However, it is not your main business. To get the most out your investment and reduce the strain placed on your support organization, DecisionPoint has developed a unique service offering to specifically address your needs for continuing system performance and uptime. We call it MobileCare™ Keep it Running and it includes all of the support services you will need to keep your mobile system running well into the future.
MobileCare™ KEEP it RUNNING is a bundled set of MobileCare™ Services that have been selected to ensure that your mobile systems continues to deliver the same performance that your users have come to expect. MobileCare™ KEEP it RUNNING specifically includes the following services in a single bundle.
- 1 Year Technical Phone Support (standard hours)
- 1 Year Remote Device Management
- 1 Year Express Depot