Ski Resorts & Hospitality Technology Provider

Group happy friends ski resort

Hospitality Solutions

DecisionPoint is a 20-year NSAA member with more than 70 ski resort clients. We work with our hospitality management clients to help improve on-mountain operations, visibility, and guest experience with advanced mobile scanning solutions, support services, tablet computing, wireless and printing technologies. All our solutions are designed specifically to withstand the elements for total resort coverage, while supporting and augmenting resort IT staff.

We can help you:

  • Reduce fraud with RFID lift access technology
  • Print tickets and passes with easy-to-operate print technology
  • Improve rental equipment inventory tracking
  • Provide hotel and on-mountain WiFi networks

Explore Our Full Suite of IT Services

ski - ski mobility

Mobility Consulting and Deployment

Experts in helping you select, implement, and manage your mobile technology. Our experts can help you select the mobile solution that meets your operational, budgetary, and customer service goals. Our Depot Services will asset tag, custom kit, configure and deliver the device to your associates ready to go, out of the box.

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Lifecycle Management Services

DecisionPoint’s Lifecycle Management Services are designed to make maintenance and troubleshooting a straightforward process for our hospitality management clients. MDM (Mobile Device Management), spare parts, repair services, and our OnPoint Service Hub help our customers manage thousands of devices all over the country. The program is customized to your requirements and makes mobility easy, throughout its lifetime.

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ski - managed network services

Full Stack Monitoring and Ski Network Management

Proactively monitoring your mission-critical technology helps identify problems sooner and resolve them quickly. Our NOC will act on the tickets created as soon as any monitored component shows signs of failure. POS, mobility, servers, and IoT devices can all be monitored and proactively managed to dramatically reduce downtime through a single pane of glass.

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WLAN Aggregation and Monitoring

We make acquiring new circuits simple no matter where they need to be installed with our managed service. Not only that, but we can also monitor the SD-WAN connection, Cellular Back-up, and Wi-Fi infrastructure. A ticket will automatically be created and addressed by our NOC upon any component or service failure, reducing the frustrations of troubleshooting and minimizing escalations.

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ski - cellular data management

Managing your WWAN Technology

Many ski resorts and establishments are implementing Cellular data for network backup and mobile devices, adding complexity and additional management requirements. Our Platform can manage the SIMs, monitor data usage, and prevent overage charges in real-time. We can manage disconnections, add new services, and provide bulk data rates all through a sophisticated portal that even consolidates your billing. Overage charges will be a thing of the past.

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ski - managed it services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

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ski - technology deployments

Project Management and Rollout Services

DecisionPoint’s project management team can help you implement even the most complex projects on budget and on time, no matter how many locations you need to service. We can execute a custom-developed SOW nationwide for anything from a simple PC upgrade to a complex infrastructure project that has to be executed in a tight time frame.

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Tech-on-Demand

When remote troubleshooting fails, getting an IT technician on-site can be challenging. Our Tech-On-Demand service allows you to submit a request via the OnPoint Service Hub and have tech on-site within 24 hours to solve whatever may be ailing the store manager. We create a SOW customized to your unique requirements.

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POS Installations and Maintenance

DecisionPoint provides the Project Management expertise and services necessary to roll out a new POS system either regionally or nationally. We can also assist with Monitoring, Maintenance, and Service Desk if required to provide a complete solution.

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Ski Mobility
ski - ski mobility

Mobility Consulting and Deployment

Experts in helping you select, implement, and manage your mobile technology. Our experts can help you select the mobile solution that meets your operational, budgetary, and customer service goals. Our Depot Services will asset tag, custom kit, configure and deliver the device to your associates ready to go, out of the box.

Learn More

Lifecycle Management Services

DecisionPoint’s Lifecycle Management Services are designed to make maintenance and troubleshooting a straightforward process for our hospitality management clients. MDM (Mobile Device Management), spare parts, repair services, and our OnPoint Service Hub help our customers manage thousands of devices all over the country. The program is customized to your requirements and makes mobility easy, throughout its lifetime.

Learn More

Managed Network Services
ski - managed network services

Full Stack Monitoring and Ski Network Management

Proactively monitoring your mission-critical technology helps identify problems sooner and resolve them quickly. Our NOC will act on the tickets created as soon as any monitored component shows signs of failure. POS, mobility, servers, and IoT devices can all be monitored and proactively managed to dramatically reduce downtime through a single pane of glass.

Learn More

WLAN Aggregation and Monitoring

We make acquiring new circuits simple no matter where they need to be installed with our managed service. Not only that, but we can also monitor the SD-WAN connection, Cellular Back-up, and Wi-Fi infrastructure. A ticket will automatically be created and addressed by our NOC upon any component or service failure, reducing the frustrations of troubleshooting and minimizing escalations.

Learn More

Cellular Data Management
ski - cellular data management

Managing your WWAN Technology

Many ski resorts and establishments are implementing Cellular data for network backup and mobile devices, adding complexity and additional management requirements. Our Platform can manage the SIMs, monitor data usage, and prevent overage charges in real-time. We can manage disconnections, add new services, and provide bulk data rates all through a sophisticated portal that even consolidates your billing. Overage charges will be a thing of the past.

Learn More

Managed IT Services
ski - managed it services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

Learn More

Technology Deployments
ski - technology deployments

Project Management and Rollout Services

DecisionPoint’s project management team can help you implement even the most complex projects on budget and on time, no matter how many locations you need to service. We can execute a custom-developed SOW nationwide for anything from a simple PC upgrade to a complex infrastructure project that has to be executed in a tight time frame.

Learn More

Tech-on-Demand

When remote troubleshooting fails, getting an IT technician on-site can be challenging. Our Tech-On-Demand service allows you to submit a request via the OnPoint Service Hub and have tech on-site within 24 hours to solve whatever may be ailing the store manager. We create a SOW customized to your unique requirements.

Learn More

POS Installations and Maintenance

DecisionPoint provides the Project Management expertise and services necessary to roll out a new POS system either regionally or nationally. We can also assist with Monitoring, Maintenance, and Service Desk if required to provide a complete solution.

Learn More

A Single-Source Provider for All Your Hospitality Management Needs

Hotel & On-Mountain WiFi Networks

Our hardware partnerships allow our team to be a top supplier of WiFi solutions. From Aruba, Extreme, Ruckus, and Meraki to Siklu Wireless Point to Point connectivity, we’ve got the knowledge and experience to get the job done right.

RFID Printing & Scanning

With Zebra rugged mobile RFID technology, your ski resort can tackle the challenges of lift pass identity theft and fraud, speed up slow and congested lift lines, and reduce delays due to lift access validation challenges. In addition, with Zebra RFID card printers resorts and hospitality management companies can tie multiple revenue generating centers into one easy to use card for guests.

ERP-Compatible Android Lift Access Validation

Windows Mobile OS is an operating system of the past. Don’t get caught too far behind. Upgrade to the new ActiveNetwork/RTP, inTouch, Accesso compatible Android lift access validation software on the Android platform of your choice, including the new TC8300 from Zebra Technologies.

Hospitality Management Solutions For

ski resorts

Ski Resorts

rental facilities

Rental Facilities

winter retreats

Winter Retreats

remote hotels

Remote Hotels

You Are In Good Company

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Let's Connect

Learn how our unique blend of technology, industry and IT services expertise can empower a more agile, connected workforce.

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