Your Single Point of Contact From Cradle to Grave

IT departments don’t have time to sort out deployment issues. That’s why DecisionPoint’s comprehensive implementation process ensures devices are ready to work right out of the box.

Every business is unique, which is why DecisionPoint’s mobile business consulting service designs customized deployment services for each customer. Using our deep domain knowledge, we help determine which systems and features are best suited to your business needs and objectives.

DecisionPoint assembles the entire system, including device configuration and testing, to deliver work-ready products that integrate seamlessly into your existing workflow. Depending on the customer’s needs, we can provide both off-site and on-site deployment services.

Resources

5 Rules for Your First Enterprise Mobile Application

5 Rules for Your First Enterprise Mobile Application:

Give customer-facing mobile workers the tools they need to provide instant answers.

10 Fundamentals to Successfully Deploy Modern Mobility

Learn the 10 fundamental steps to successfully deploy modern mobility solutions

5 Things to Consider When Expanding Your Mobile Solution:

This e-book highlights 5 key factors to consider when expanding your mobile solutions.

Download Our 2020
Product Catalog:

Explore Our Entire Line of Enterprise Mobility Systems and Services

Project Management

DecisionPoint’s PMP-certified project managers are the customer’s single point of contact throughout the entire lifecycle of each mobility project. We manage all aspects of deployment and support, from the acquisition of system components, through device refreshes and final disposition.

  • Coordinate project requirements with customer, DecisionPoint, and vendors
  • Manage and monitor vendor performance
  • Risk management assessment
  • Issue escalation and resolution
  • Budget management
  • Project schedule management
  • Project close out and lessons learned

Configuration and Provisioning 

DecisionPoint provides an edge in each customer’s deployment process with behind-the-scenes device configuration and provisioning to guarantee out-of-the-box readiness. EVERY TIME. If a device goes down and a spare is required, the spare is also configured for out-of-the-box readiness as well.

The robust reporting features of our OnPoint Service Hub provides customers with insight and understanding of this behind-the-scenes work to allow customers to monitor DecisionPoint’s work.

  • Solution component acquisition
  • Receiving, testing, and quality control
  • First Article execution
  • Image loading
  • Carrier activation
  • MDM enrollment
  • DEP/Knox enrollment
  • Inbound and outbound shipping and tracking
  • Kitting and asset tagging
  • Training documentation
  • Packaging and labeling
  • DOA resolution and processing with vendors

On-Site Deployment

Implementing a mobile program is complex with many opportunities for error. There a many people and vendors involved, and a delay can be costly. DecionPoint project managers are experienced at running successful, on-site system deployments so that your new system is up and running with a minimum of problems.

  • Wireless survey and installation
  • Site readiness assessment
  • Device and mounting rack installation
  • Wiring closet refresh\cable pulls-communication and electrical
  • Nationwide coverage
  • Trained technicians on-site, certified and with background check
  • Dispatch management—including skills routing
  • Documentation and reporting
  • End-user training, train the trainer, and web-based training

Have a Project You’d Like to Talk About?

Our mobile business consulting services pair industry-leading hardware and software solutions to meet each customer’s unique requirements, while our deployment services minimize business disruptions.