A complete integrated solution to manage your IT infrastructure through a single pane of glass.
DecisionPoint understands that how you manage your enterprise technology is just as important as how you implement it. That’s why we have designed the OnPoint Service Hub, a comprehensive IT management service (ITSM) portal, that enables you to manage your entire IT infrastructure through a single, easy to use interface.
The OnPoint Service Hub is a comprehensive tool that consolidates all of your tickets into a single view. Additionally, the OnPoint Service Hub seamlessly integrates with third-party help desk software like ServiceNow.
Why use the OnPoint Service Hub?
- Manages your mobile assets, repairs, and spares
- Reduce cost by managing more IT infrastructure with less staff
- Integrated with our Monitoring Platform for automated ticket creation
- Service Requests for On-Site assistance
- Reduce escalations to management and IT staff