Our team includes some of the industry’s most experienced managed network services professionals. With a PointCare partnership, you’ll expand your IT team’s capabilities and gain efficient ways to manage and maintain LAN and WAN connections, fixed wireless cellular connections, SD-WAN devices, controllers, and Wi-Fi access points. Whether your facility is new or you want to manage existing circuits, we provide coverage throughout North America. PointCare will also help you optimize your network with WAN aggregation, network performance monitoring, and IT service desk support. You’ll benefit from managed network services designed to minimize downtime and pave the way to the most value from your systems throughout the IT lifecycle.
Our Managed Network Services Expand Your IT Team’s Capabilities
Discover PointCare Services
Learn why leading enterprises trust PointCare to provide IT lifecycle services for all their IT infrastructure needs.
Discover Reliability With PointCare Managed Network Services
Count on PointCare Services for reliable coverage and connectivity when and where you need it.
Network Performance Monitoring
Our VISION platform detects and identifies network issues proactively and automatically generates a ticket for action by our team of network operations experts. You can also use the VISION portal to check network status in real time and track progress on open tickets, and you can even request a Tech On Demand.
WAN Aggregation and Monitoring
Our WAN aggregation and monitoring solution bundles Ethernet links and balances traffic to increase the bandwidth of each WAN port. Your organization benefits from reliability and improved performance, particularly for VoIP and video applications.
Managed Wi-Fi Solutions
We offer end-to-end managed Wi-Fi solutions, from design, procurement, and installation to infrastructure monitoring and maintenance. Our team ensures your network always has the signal strength for seamless user experiences.
IT Service Desk
The PointCare service desk ensures your employees have access to information and efficient issue resolution. Choose from part- or full-time support, help desk support, customer service, or technical service resource centers.
Gain an Edge With PointCare Managed Network Services
Choosing PointCare as your managed network service provider gives your enterprise added benefits.
Nationwide Coverage
Whether your project involves one site or multiple facilities across the country, PointCare offers the support and services you need. We handle network monitoring and help desk services, and our coast-to-coast network provides onsite service when necessary.
Regulatory Compliance
Companies in regulated industries can turn to PointCare for compliance with mandates, such as PCI DSS, HIPAA, FISMA, and SOX. We ensure your network is compliant, monitor its activity, and generate all reports and audits required by regulation.
Real-Time Monitoring
Leverage our platform to monitor network usage and trigger quality of service protocols to optimize performance. PointCare network performance monitoring is also vital to strengthening security and detecting and stopping malicious activity.
Simplified Network and Mobility Management
Take unnecessary burden off your IT staff and streamline network and mobility management with us!