Create Better Shopping Experiences

The retail industry is going through many changes, and retailers face new challenges. DecisionPoint has more than 30 years’ experience helping retailers face these challenges with confidence by providing solutions that streamline operations, improve performance, and increase profitability.

We provide solutions that equip your associates with on-demand information to enrich customers’ shopping experiences. Our retail solutions provide improved visibility, replacing manual, error-prone processes with automated, real-time data.

Our retail experience along with our mix of hardware, software, services and lifecycle management, provides a complete solution and enables DecisionPoint to support to our customers through all phases of a solutions project, design, deployment, support and retirement.

Business Benefits

More Efficiency for More Profit

Reliable, real-time information helps drive more personal engagement with customers. And, more attentive customer service helps create better shopping experiences, which builds loyalty and sales.

Associates equipped with Mobile technologies can further improve customer service by bringing the checkout process to the customer via Mobile POS checking inventories, price checks, voice communications, and on-line orders.

Having the right information at the right time improves the efficiency of your store’s operations. Mobile technology streamlines repetitive and tedious processes for more productive workflows, including inventory transactions, customer engagement and managing various omnichannel checkout scenarios, making associates more productive.

Our Solutions

Mobility Solutions

Smartphones, tablets and ruggedized mobile devices equip associates with powerful tools to improve the customer experience, enhance customer engagement and increase loyalty and revenue.

Print Solutions

Mobile printers boost productivity by eliminating the constant back and forth to a stationary printer. Quickly and accurately print labels and barcodes for tagging and re-ticketing right in the aisle, and complete the mPOS checkout experience by providing an on-demand receipt for each sale.

Managed Mobility Services

DecisionPoint is your one point of contact throughout the lifetime of your mobility system mobile solutions. From selecting the right devices and software to supporting your solution after it’s been deployed, DecisionPoint serves as your support partner throughout the entire life-cycle of your mobile deployment. We also offer planned migration strategies to migrate from one technology to another when your business needs change.

Repair Services

DecisionPoint’s repair services optimize equipment performance with ongoing failure analysis during the repair process. We diagnose issues and restore equipment to top operational condition with software reloads, board-level repairs, part replacement, adjustment or realignment, and other remedies. Standard repair turnaround is 3-5 days, with overnight service available when needed.

Resources

5 Rules for Your First Enterprise Mobile Application

5 Rules for Your First Enterprise Mobile Application:

Give customer-facing mobile workers the tools they need to provide instant answers.

10 Fundamentals to Successfully Deploy Modern Mobility

Learn the 10 fundamental steps to successfully deploy modern mobility solutions

5 Things to Consider When Expanding Your Mobile Solution:

This e-book highlights 5 key factors to consider when expanding your mobile solutions.

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Product Catalog:

Explore Our Entire Line of Enterprise Mobility Systems and Services