Trust DecisionPoint for full-service onsite and depot repair of your IT equipment to get your operation back up and running with as little downtime as possible. Our nationwide presence and extensive experience with more than 50 hardware OEMs, operating systems, including Windows, iOS, Android, and all major mobility management (EMM) platforms, allow us to quickly and efficiently resolve service requests with the most effective solution for your mid to large size business.
Hardware Repair Services
Technology Repairs that Keep Your Enterprise Going
DecisionPoint’s national network of technology repair technicians takes quick action to help you reduce downtime, control costs, and optimize employee experiences. We offer MDM help desk support, depot repair, and onsite equipment maintenance to customers nationwide via service centers in Atlanta, GA, and Irvine, CA. In addition, we offer flexible turnaround times to minimize disruptions to your operations.
Depot Repair
Onsite Repair
Mobile Device Managed Services (MDM)
Tech-On-Demand
Equipment Our Team is Certified to Repair
- Consumer device repair and maintenance
- Smart phones
- Mobile computers
- Desktop and laptop computers
- Forklift/Vehicle mounted computers
- Printers
- Monitors
- All-in-One computers
- Touch screen monitors
- Two-Way radio products
- Access points
- Servers and routers

IT Lifecycle Management
Selection and Configuration
Complex technology rollouts require a great deal for careful planning, and many businesses don’t have the IT labor or expertise to select and configure a variety of IT hardware and software properly. Our IT experts can help you assess your company’s technology needs and configure your equipment, which will in turn reduce potential for human error that could lead to security leaks, and cut back on project delays due to rollout complications.
Advanced Deployment
Whether you have a one-off site-specific IT project or or need nationwide onsite support for a large deployment, we have the experts to help you complete the job. Our expertise covers the full range of deployments, including point of sale (POS) system installations, cabling, software updates, RF site surveys, store decommissioning, and infrastructure installations, across hundreds or even thousands of locations.
IT Asset Management
We offer complete IT asset management services, including tracking, proactive maintenance, device status, data collection, and reporting, streamlining your operations and decisions. Our vendor-agnostic services can track any device, help you avoid downtime by monitoring devices for problems and find spares when needed. We also collect data on how devices are performing, track which devices may need to be replaced soon, and produce custom reports that help you make informed decisions about your next technology investment.
IT Project Management
The complexity of IT projects often creates a challenge for enterprises to complete implementations on a tight timeframe and budget. DecisionPoint’s IT Project Management services have the tools, resources, and expertise necessary to facilitate all parts of your project to successful completion, which can ensure long-term value for your IT investments.
IT Asset Disposition
One element of essential technology maintenance that many businesses overlook is IT asset disposition (ITAD). Improper disposal of IT hardware can lead to devastating data leaks, environmental consequences, and ultimately, damage to your company’s reputation. Our data destruction, recycling, and remarketing services rise above industry standards, and our rigorous processes ensure top-notch safety for your retired technology and devices.

Download Our Product Catalog
Explore Our Full Suite of Services

Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.

Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.

IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.

Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
- Enterprise Mobility
-
Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
- Managed Network Services
-
Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
- IT Lifecycle Management
-
IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
- Managed IT Services
-
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
- Products
-
Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
Industry Expertise
From supply chain to retail and healthcare, we’ve established a proven track record with enterprise customers across all industries nationwide.
Why Work With DPS

Unsurpassed Expertise

Quick Turnaround

Long-Term Partner
FAQs
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Everything Under One Portal, Through One Provider.
Manage your business’ unique security, networking, and IT infrastructure needs anytime, anywhere — all in one place.