Your IT environment contains more than tablets, smartphones, and handhelds tracked and maintained with mobile device management (MDM). That’s why we designed VISION, a comprehensive portal, to complement our lifecycle management services. This tool enables us to monitor the progress in major rollouts and manage your entire IT infrastructure through a single, easy-to-use interface
IT Asset Management for Complete Device Visibility
What are Depot Services?
IT asset management ensures you are getting the most from your investment in computing hardware. DecisionPoint’s IT asset management solution includes:
Spares Pool Management
DecisionPoint can provide managed services on your spares for a wide variety of devices that support your extended operations. Whether it’s mobile devices, tablets, laptops or POS systems we build a SOW specifically for your needs. The VISION Portal provides the management system and reporting on your assets and their disposition.
Configuration Services
When devices fail in the field they often need a specific image put back onto the device after repair. DecisionPoint’s systems and governance ensure your end-user gets the device back exactly as they need it so they can get back to work.
Repair Services
We work with our OEM partners to coordinate the repairs of your broken devices and put them back in the spares pool. Should you have EOL equipment we can provide refurbishment solutions that keep your older assets working until you can budget for upgrades. We can help you with tablets, mobile devices, scanners, PC’s, Servers, POS Systems or whatever else you may need help servicing.
Flexible Contracts
We provide flexible single or multi-year contracts that make the management of your technologies easy and makes sure you are getting the maximum ROI out of your investment.
IT Lifecycle Management
Learn more about related IT Lifecycle Management offerings.
Selection and Configuration
Complex technology rollouts require a great deal for careful planning, and many businesses don’t have the IT labor or expertise to select and configure a variety of IT hardware and software properly. Our IT experts can help you assess your company’s technology needs and configure your equipment, which will in turn reduce potential for human error that could lead to security leaks, and cut back on project delays due to rollout complications.
Advanced Deployment
Whether you have a one-off site-specific IT project or or need nationwide onsite support for a large deployment, we have the experts to help you complete the job. Our expertise covers the full range of deployments, including point of sale (POS) system installations, cabling, software updates, RF site surveys, store decommissioning, and infrastructure installations, across hundreds or even thousands of locations.
IT Project Management
The complexity of IT projects often creates a challenge for enterprises to complete implementations on a tight timeframe and budget. DecisionPoint’s IT Project Management services have the tools, resources, and expertise necessary to facilitate all parts of your project to successful completion, which can ensure long-term value for your IT investments.
Hardware Repair
With more than 50 hardware OEMs, operating systems including Windows, iOS, Android and all major mobile device management platforms, we are able to quickly and efficiently resolve IT service requests for your enterprise. We offer full-service onsite and depot repair of your IT equipment, our help desk can help reduce your support costs, and we’ll even manage a pool of spare devices to minimize employee downtime.
IT Asset Disposition
One element of essential technology maintenance that many businesses overlook is IT asset disposition (ITAD). Improper disposal of IT hardware can lead to devastating data leaks, environmental consequences, and ultimately, damage to your company’s reputation. Our data destruction, recycling, and remarketing services rise above industry standards, and our rigorous processes ensure top-notch safety for your retired technology and devices.
Download Our Product Catalog
Explore the entire line of our enterprise mobility systems and services.
Explore Our Full Suite of Services
Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our VISION portal lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
- Enterprise Mobility
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Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
- Managed Network Services
-
Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
- IT Lifecycle Management
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IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our VISION portal lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
- Managed IT Services
-
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
- Products
-
Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
Industry Expertise
From supply chain to retail and healthcare, we’ve established a proven track record with enterprise customers across all industries nationwide.
Why Work With DPS for IT Asset Management
Technical Expertise
Our experienced team of IT asset management service providers will consult with you so that you configure the optimal system to protect and utilize your device and hardware deployment.
Future-Thinking Resources
Our IT lifecycle management team works with you to plan your IT roadmap, helping you to make the most of the devices and hardware you use today and a workable plan for optimal future investments.
IT Asset Disposition
When your devices and hardware reach their end of life, DecisionPoint’s IT asset disposition services can manage environmentally responsible disposal, recycling, or refurbishing
Everything Under One Portal, Through One Provider.
As a leading IT asset management company, DecisionPoint provides all the services and capabilities you need and gives you easy access to data on your assets through our OnPoint portal.
