The complexity of IT projects often creates a challenge for enterprises’ internal IT teams to complete implementations on a tight timeframe and within – or under – budget. DecisionPoint’s project management services provide the tools, resources, and expertise necessary to plan, prepare, and navigate your project to successful completion and set the stage for long-term value from your IT investments.
Services for a Project Like No Other
DecisionPoint knows every IT project has unique objectives, requirements, and characteristics, so a one-size-fits-all approach won’t produce the best results. Instead, DecisionPoint project managers work with you to create and tailor a plan customized for the details of your project and the success criteria that are important to your business. Our IT project management consulting services cover:
IT Solution Selection
Rely on DecisionPoint Systems’ expertise to match IT hardware and software solutions with your needs. We can recommend hardware that has the features you need as well as the design and construction to withstand commercial or industrial environments to keep the total cost of ownership low. DecisionPoint also ensures that all components of your IT implementation seamlessly integrate and deliver optimal performance.
Project Governance
DecisionPoint Systems takes the reins and orchestrates all aspects of your project, operating as an extension of your in-house IT team. As an experienced IT project management consulting company, we know how to identify areas of the project that can occur simultaneously to fast-track progress and meet critical milestones on schedule. Additionally, we have formulated a suite of tools that provide visibility into projects and delivery based on the theory of constraints.
Depot Services
Before computers, point of sale (POS) terminals, devices, or other IT hardware arrive at your locations, you can choose to have DecisionPoint receive them at our facilities. Our team configures, stages, and kits each set of devices for your specific location and requirements. The end-user can simply open the box, plug in the chargers, and begin work.
Advanced Deployment
DecisionPoint IT project management services make all preparations necessary for a smooth IT rollout. However, if you choose, DecisionPoint Systems can handle this phase of your project. Our nationwide team of skilled advanced deployment technicians can be onsite to photograph and capture information on each asset, validate installation, and ensure your deployment is successful and your IT systems deliver maximum ROI. Whether it’s a one-off installation or hundreds of sites in a short time frame, we have you covered.
IT Lifecycle Management
Learn more about related IT Lifecycle Management offerings.
Selection and Configuration
Complex technology rollouts require a great deal for careful planning, and many businesses don’t have the IT labor or expertise to select and configure a variety of IT hardware and software properly. Our IT experts can help you assess your company’s technology needs and configure your equipment, which will in turn reduce potential for human error that could lead to security leaks, and cut back on project delays due to rollout complications.
Advanced Deployment
Whether you have a one-off site-specific IT project or or need nationwide onsite support for a large deployment, we have the experts to help you complete the job. Our expertise covers the full range of deployments, including point of sale (POS) system installations, cabling, software updates, RF site surveys, store decommissioning, and infrastructure installations, across hundreds or even thousands of locations.
IT Asset Management
We offer complete IT asset management services, including tracking, proactive maintenance, device status, data collection, and reporting, streamlining your operations and decisions. Our vendor-agnostic services can track any device, help you avoid downtime by monitoring devices for problems and find spares when needed. We also collect data on how devices are performing, track which devices may need to be replaced soon, and produce custom reports that help you make informed decisions about your next technology investment.
Hardware Repair
With more than 50 hardware OEMs, operating systems including Windows, iOS, Android and all major mobile device management platforms, we are able to quickly and efficiently resolve IT service requests for your enterprise. We offer full-service onsite and depot repair of your IT equipment, our help desk can help reduce your support costs, and we’ll even manage a pool of spare devices to minimize employee downtime.
IT Asset Disposition
One element of essential technology maintenance that many businesses overlook is IT asset disposition (ITAD). Improper disposal of IT hardware can lead to devastating data leaks, environmental consequences, and ultimately, damage to your company’s reputation. Our data destruction, recycling, and remarketing services rise above industry standards, and our rigorous processes ensure top-notch safety for your retired technology and devices.
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Explore the entire line of our enterprise mobility systems and services.
Explore Our Full Suite of Services
Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
- Enterprise Mobility
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Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
- Managed Network Services
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Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
- IT Lifecycle Management
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IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
- Managed IT Services
-
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
- Products
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Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
Industry Expertise
From supply chain to retail and healthcare, we’ve established a proven track record with enterprise customers across all industries nationwide.
What Our Customers Have to Say About DecisionPoint IT Project Management Services
“Thank you for providing the technicians that helped us complete the Darktrace Appliance installations. We are now complete with all deployments. These technicians provided us with exactly what was needed to get the job done and we appreciate the partnership!”
Kevin Kreucher
Senior Director, Infrastructure & Operations
Grocery Outlet
“Great Job. What a team effort! DecisionPoint’s hard work, talent, and dedication shines while getting our project done on such a tight timeframe.”
John D’Anna
CIO
Northgate Market
“With over 700 nationwide locations, complex design and a tight timeline, I was impressed with DecisionPoint’s ability to pivot and execute on our recent AP deployment. It is rare that escalations do not occur, but I am proud to say that I did not receive one throughout the life of this deployment. Their proven project management methodologies, field service and governance practices have positioned Decisionpoint as a valued partner that Party City will continue to rely on for other managed service engagements.”
David Levitt
Divisional CIO
Party City Holding Company
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