Every business or enterprise using IT systems or solutions requires help to resolve issues or troubleshoot problems from time to time. However, those issues can disrupt an IT team’s schedule or add to already full schedules. DecisionPoint offers solutions that provide you with resources, from service desk options to skilled professionals who can augment your in-house team.
Businesses that scale quickly or face challenges to fill job vacancies can benefit from DecisionPoint’s IT Staff Augmentation that can provide your business with skilled IT resources on a temporary or permanent basis. Choose a model that works best for your organization from contract work to direct hiring. We can also assist you with vertical-specific placements or your IT executive search.
With our 24/7/365 IT service desk services, we ensure that your employees always have access to the support they need. Choose from full- or part-time support services, help desk support, customer service desk, or technical service resource centers. Our IT service desk solutions provide faster and more efficient issue resolution, resulting in greater productivity, time savings and lower costs.