Mobile Device Management (MDM)

DecisionPoint’s (MDM) mobile device management solutions provide a scalable, comprehensive solution to help you manage any device, on any operating system — from anywhere. We help select the right MDM, build and configure the image, and manage the fleet as a service.

From smartphones and tablets to handhelds and wearables, mobile devices are quickly becoming standard tools in the enterprise. Unfortunately, keeping up with operating system updates, application updates, and security patches can bog down IT operations, leaving your devices open to interoperability problems and security vulnerabilities.

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Selecting and Optimizing Your Mobile Device Management

Discover the Right Platform for Your Needs

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Considerations for Selecting MDM Technology

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How to Implement MDM Solutions

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Best Practices for Managing Your MDM Software

Mobile Device Management, Simplified.

Manage your devices from a single interface with tools for provisioning, updating, troubleshooting, and issue resolution. DecisionPoint tailors solutions to the unique needs of your applications, environment and industry.

Platform Selection

Selecting the right platform to manage your valuable investment in mobility can be a challenge. DecisionPoint has partnerships with the technologies that are proven and compatible with the OS platform you have chosen and meet the needs of your organization. We make the selection easy.

Image Development

Deciding how you want your devices to look, act, and react in every situation can be a daunting task. Deciding what applications need to be visible, device settings, network settings and other security factors can be complex. Our engineers walk you through every element and decision so that you get the right image designed, tested and deployed the first time.

Managed Services for MDM

Managing a large fleet of devices can be a full time job. DecisionPoint’s MDM help desk will monitor and manage your fleet on a daily basis in real time. Managing each end-point identifies security issues, missing devices, and battery problems just to name a few issues we will proactively resolve. We make managing your investment easy, while maximizing your employees productivity.

Maintenance & LifeCycle Services

OnPoint Service Hub will give you full visibility to your mobility fleet and manage the repair and replacement cycle no matter how many locations you are managing. Spares pool, repairs, and device imaging are all part of a solution that makes the management of your mobile fleet easy.

Enterprise Mobility

Learn more about related Enterprise Mobility offerings.

Mobility Consulting

Let us tailor an enterprise mobility strategy to your business. First, we’ll assess your current strategy to understand your unique business objectives. Then, we will put together a flexible, custom mobile technology roadmap that reflects your business’s priorities while implementing cost-saving technology and recommending workflow improvements. We’ll help you prioritize applications to avoid wasting resources, and we’ll be with you every step of the way through deployment.

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Cellular Data Management

You want your workforce to have real-time connectivity, but cellular data expenses can be a real challenge to manage due to the complex nature of data requirements and associated charges. When you work with us, we’ll tailor a cellular data or SIM management solution to meet the needs of your business and reduce or eliminate unnecessary cellular data expenses.

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Hardware as a Service

With technology advancing so quickly, the risk of your hardware becoming outdated before you ever see ROI is a real concern. With hardware as a service (HaaS), you’re able to mitigate that risk and take some of the maintenance burden off your IT team. Easily bundle hardware, software and IT services into one, low monthly payment avoiding large, upfront capital expenditures.

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Mobile Device Management and Security: Best Practices to Give Your Enterprise Peace of Mind

Get Peace of Mind with MDM Best Practices

Download this free eBook for tips on choosing an MDM platform that’s a good fit for your business in addition to best practice information for maintaining efficient, secure mobile device management policies.

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Explore Our Full Suite of Services

enterprise mobility

Enterprise Mobility

Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.

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Managed Network Services

Managed Network Services

Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.

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IT Lifecycle Management

IT Lifecycle Management

With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.

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Managed IT Services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

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Products

Products

Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.

Learn More

Enterprise Mobility
enterprise mobility

Enterprise Mobility

Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.

Learn More

Managed Network Services
Managed Network Services

Managed Network Services

Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.

Learn More

IT Lifecycle Management
IT Lifecycle Management

IT Lifecycle Management

With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.

Learn More

Managed IT Services
Managed IT Services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

Learn More

Products
Products

Products

Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.

Learn More

Industry Expertise

From supply chain to retail and healthcare, we’ve established a proven track record with enterprise customers across all industries nationwide.

Why Work With DPS

Seamless Remote Management

DecisionPoint expert technicians can remotely install software updates and proactively troubleshoot and resolve the issues in minutes, not hours. As a result, companies spend less on shipping devices back for service, and reduced downtime keeps mobile workforces productive.

Robust Security and Compliance

DecisionPoint’s mobile device management solution enforces compliance-based security policies to protect enterprise data and personal data, including stolen or lost device lockdown or wiping, encryption key rotation, and role-based access rights management.

Industry Leading Training and Support

DecisionPoint works closely with customers to develop training tailored to your workforce to get the most out of your custom-tailored MDM mobile device management solution. In addition, we offer best-in-class technical help and guidance for you and your people, wherever and whenever you need us.

FAQs

What if I’m already using an MDM?

If your business is already using MDM, DecisionPoint can use your original configuration as a starting point for taking over management of the platform. We can determine who originally configured your MDM platform, and in the event that the person was the only one trained on MDM and has left the company, DecisionPoint can continue to manage the platform without disruption.

What if I’m using more than one MDM platform?

In some cases, organizations use more than one MDM platform. DecisionPoint can support both for a completely transparent experience. Companies don’t need to invest time and resources to train an IT employee, who may inevitably leave the company. DecisionPoint can manage it.

What devices and operating systems do you support?

With so many devices and operating systems available, you need a solution that will help you easily manage them all. DecisionPoint’s Managed Device Services offers comprehensive mobile device, app, and data management for Android, Apple, Windows, and Chrome OS devices.

Everything Under One Portal, Through One Provider.

Manage your business’ unique security, networking, and IT infrastructure needs anytime, anywhere — all in one place.

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