DecisionPoint Systems offers end-to-end business Wi-Fi solutions including consulting, installation, wireless infrastructure monitoring, support, and express depot services to ensure wireless-enabled devices have sufficient signal strength to support user network connections. Our team can manage your Wi-Fi installation locally or across the country.
Consulting, Planning, Installation, and Monitoring
Site Survey
Create a proven plan for deployment
Roll Outs
Single location or nationwide
Depot Services
configuration, spare pool and lifecycle services
On-Site Installations
Before rollout or for replacement as needed
Monitoring and Services
Real-time visibility and ticketing system
Site Survey
A reliable Wi-Fi network is pivotal to efficient operations and maximum productivity. A site survey is an essential first step in a business Wi-Fi solutions infrastructure project. The site survey will reveal the best locations for access points and the configuration that will result in optimal coverage for the facility’s floor plan. We provide a predictive survey via blueprints or schedule on-site visits for larger, more complex facilities. DecisionPoint Systems performs site surveys in single buildings, across campuses, and in national chain locations.
“…With over 700 nationwide locations, complex design and a tight timeline, I was impressed with DecisionPoint’s ability to pivot and execute on our recent AP deployment. It is a rare occurrence that escalations do not occur, but I am proud to say that I did not receive one throughout the life of this deployment. Their proven project management methodologies, field service and governance practices have positioned DecisionPoint as a valued partner that Party City will continue to rely on for other managed service engagements…”
David Levitt
Retail CIO, Party City
Technology Selection
We take a consultative approach to technology selection, educating your team on the options within your budget capable of delivering the best results. We can help you select the latest in cloud-based, AI-driven wireless technologies that drastically simplify management and disruption identification in your network. We also assist our clients in evaluating the latest in BLE and IoT technologies to provide superior location services when those new technologies are necessary. Our experienced team also assists with testing to confirm selections before investment.
National Rollouts and Onsite Installation
Wi-Fi installation projects in a national company’s facilities are complex undertakings. For more than two decades DecisionPoint has offered our advanced deployment services that include a project plan and statement of work to manage a smooth implementation and take all possible points of failure into account. DecisionPoint manages each step of the project to ensure your project is successful, on budget, and on schedule.
DecisionPoint will provide or assist your team with:
- Image development and testing
- Hardware acquisition and coordination
- Staging and custom kitting by location
- Technician coordination
- Installation and network monitoring
- Documentation
Depot Service and Onsite Service
A well-planned wireless network deployed with a remote monitoring solution will provide long-term reliable connectivity. However, hardware will need to be replaced from time to time. DecisionPoint Systems works with you to build a spares pool so replacements can be managed quickly and seamlessly.
Key elements of our services include:
- Spare pool of routers, access points, antennas, repeaters, and wireless network adapters
- Repair and revitalize older and EOL equipment to extend their useful life
- Overnight shipment of replacement components
- On-Site installation via our Tech-on-Demand services where required
Monitoring and Automated Ticketing
DecisionPoint’s monitoring services alert you to signs of failure. That information is automatically shared with DecisionPoint’s OnPoint Portal that creates a ticket for you.
Key features of this service include:
- Thresholds based on your specifications
- Centralized reporting to your IT team
- Requests to overnight replacement devices
Service Desk
DecisionPoint’s help desk services help resolve issues and reduce support costs. We provide tier one, two, or three IT service desk packages to complement your in-house resources and manage your organization’s tickets.
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