Introducing VISION: IT Asset Management Tool

A complete, integrated solution to manage your IT infrastructure and the services that support them through a single pane of glass

DecisionPoint understands that how you manage your enterprise technology is just as important as how you implement it. That’s why we have designed VISION, a comprehensive portal, to compliment our lifecycle management services. This tool enables us to monitor the progress in major roll-outs and manage your entire IT infrastructure through a single, easy-to-use interface. 

Through this single sign-on (SSO), you can see the status of your projects, infrastructure’s health, mobile technology, open tickets, and service requests with just a few clicks. Proactive alerts focus only on true failures and eliminate alerts that aren’t critical. We can identify a malfunctioning IT asset and begin troubleshooting before a ticket is ever placed.

Manage the entire lifecycle of your Mobility and  IT infrastructure all in one view. VISION provides real-time visibility to manage the health, location, and status of your mission-critical IT assets, no matter where they are located in your enterprise. Acquiring technology is easy, but minimizing downtime and simplifying the management of a large distributed enterprise can present challenges for the IT team and your end-users. 

VISION, combined with our managed services, provides:

• Deploy custom configured Mobile Devices and the surrounding Infrastructure
• Custom Asset Tagging
• Customized Kits
• RMA Creation with Advanced Exchange Management
• Repair and Refurbishment  
• Track Assets by Location and Health Status via Our Interactive Map.
• Monitor Servers, Switches, PC’s, and POS systems 

The VISION platform monitors all of your critical IT infrastructure and its health based on your criteria. Whether only monitoring up/down or 80 different characteristics of a mission-critical server, VISION will tell you exactly what is broken and then create a ticket, ignoring any downstream alarms. Tickets are automatically generated and actioned by DecisionPoint’s NOC.

DecisionPoint customizes our monitoring platform to ensure we focus on the key devices and their attributes. Only alerting for failing or faulty devices, resulting in an automated ticket, dramatically reducing time to solve problems with a proactive approach. Key IT assets might include:

• POS Systems
• PCs
• Servers
• Switches
• Data Centers
• IoT Devices