A complete, integrated solution to manage your IT infrastructure and the services that support them through a single pane of glass
DecisionPoint understands that how you manage your enterprise technology is just as important as how you implement it. That’s why we have designed VISION, a comprehensive portal, to compliment our lifecycle management services. This tool enables us to monitor the progress in major roll-outs and manage your entire IT infrastructure through a single, easy-to-use interface.
Through this single sign-on (SSO), you can see the status of your projects, infrastructure’s health, mobile technology, open tickets, and service requests with just a few clicks. Proactive alerts focus only on true failures and eliminate alerts that aren’t critical. We can identify a malfunctioning IT asset and begin troubleshooting before a ticket is ever placed.