DecisionPoint Partners with Connect Inc.

DecisionPoint Technologies is proud to announce our partnership with Connect Inc., a trusted real-time communication and monitoring solutions provider for field service and mobile workforce operations. This collaboration enhances how organizations detect, respond to, and resolve service disruptions faster and more efficiently.

Who is Connect Inc.?
Connect Inc. specializes in delivering intelligent communication tools that help businesses stay ahead of operational issues. Their platform enables real-time alerts, error message tracking, and outage notifications, ensuring that field teams and IT departments are always informed and ready to act.

Why this partnership matters
By integrating Mobile Systems Intelligence (MSI),  by Connect Inc., and monitoring capabilities with DecisionPoint’s enterprise mobility and managed services expertise, we’re helping organizations:

• Receive real-time error and outage notifications to minimize downtime.
• Improve incident response times with automated alerts and escalation workflows.
• Enhance visibility across field operations with centralized monitoring tools.
• Ensured compliance and accountability through detailed reporting and audit trails.

Learn more about the partnership

Read the whitepaper: Explore how our joint solution improves service continuity and responsiveness.

Listen to the podcast: Hear how DecisionPoint and Connect are solving real-world field service challenges.

A smarter, more resilient field force
This partnership reflects our shared mission to empower field teams with the tools they need to stay connected, informed, and productive, no matter what challenges arise. With DecisionPoint and Connect, your operations are always one step ahead.