I began my corporate career as a Systems Engineer for MSI Data which many years and a couple acquisitions later became a division of Motorola.  My first day was spent meeting with various co-workers to get a lay of the land.  That day was also the day I received my first piece of corporate technology- a “pager”.  As the role of a Systems Engineer was to meet with customers, I was often “in the field”. With the pager firmly attached to my belt, I was now available or at least reachable to everyone in the organization.  As I soon learned, being available had its drawbacks and while I knew when I was needed, I was not always able to promptly respond due to the limited (one way) communication that this device provided and the lack of public phones in various parts of the country.  Over the years the pager evolved. First supporting two-way messaging then came along the cell phone and text messaging, more recently my device not only began to support voice and data (text) but I also had a real-time connection to the corporate email server.  Each new advancement allowed me to be contacted by more methods as well as respond in real-time.  The latest iteration of my corporate technology provides the ability to access the World Wide Web.  Now, not only can I communicate with co-workers in real-time but I have access to an unlimited source of information such as receiving driving directions, downloading company information or making travel reservations.

Although I have a technical background, I am not one to invest in technology just because it is new or cool.  If it does not make my life easier and allow me to get more done in less time, I generally pass right by.  The point is that mobile computers empower me to be more productive and build better relationships with colleagues and customers alike.  If mobile computers can do this for me they certainly can do the same for you and your mobile workers.

Let’s get Mobile!  Contact DecisionPoint Systems, Inc. for more information about mobile technology that can empower your workforce.

It’s been awhile since we featured a video of a mobile computer putting up with abuse and I thought this one was pretty amazing.  Although listed as an MC75 in the video this is actually an MC70 being thrown in a fire.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about rugged mobile computers.

I’m sure you’ve all been in this situation before.  Is this a 4 or a 9?  Handwritten data can cause costly mistakes, but data capture and mobile printing technologies can eliminate the need to interpret sloppy handwritten data and will reduce errors.  Implementing bar code scanning increases accuracy so data is captured quickly and easily with a simple press of a button.  No more scrutinizing to determine what the data might be.  Mobile printing technologies also eliminate these kinds of mistakes by allowing mobile workers to print documents out in the field that are easy to read and accurate.

Contact DecisionPoint Systems, Inc. to learn how you can reduce costly errors by implementing mobile data capture and mobile printing solutions.

The Datamax-O’Neil PrintPAD is an integrated printing system that combines your mobile computer and printer in an easy-to-carry all-in-one device.   The PrintPAD conveniently and securely holds your mobile device, communicates with your mobile printer and both can be charged from a single device.   The PrintPAD is designed for field service and DSD environments and allows mobile workers to:

• Print receipts
• Print work orders
• Print invoices
• Process payments in the field

This simplifies operations and also saves your business money on additional accessories.  The following video provides more information about the features and benefits that the PrintPAD offers.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about PrintPAD and mobile printing solutions.

In our Sept. 24th post we introduced DecisionPoint’s MobileCare support services suite and had follow up posts on MobileCare™ Device Management, MobileCare™ Software Support and MobileCare™ Express Depot, today I’d like to introduce the fourth MobileCare™ offering- Technical Support.

MobileCare™ Technical Support is a comprehensive service that provides businesses with the support and answers they need to keep a mobile business running.  The increasing complexity of mobile devices and software also increases the likelihood that something may go wrong.  For businesses that depend on mobile computing, unresolved issues can be detrimental to service levels and costs.  Technical Support from DecisionPoint is there when you don’t know the answer.  A subscription to Technical Support provides one-on-one troubleshooting over the phone and enables you to place a request for assistance with any issue affecting:

• Mobile Computing
• Printing
• Wireless Network Issues

You’ll gain access to highly trained professionals who will remotely walk you through problems, troubleshoot, diagnose and remedy the situation; without the hassle of sending devices in for repair and taking them out of service.  For more information about MobileCare™ Technical support you can Download the Datasheet.

Contact DecisionPoint Systems, Inc. to learn more about the entire suite of MobileCare™ Support offerings.

Building on the successful MC3000 Series, Motorola has announced the release of the MC3100 Series mobile computer that offers advanced computing power.  Built for within the four-walls, the MC3100 Series provides anytime mobility in retail stores, warehouse aisles, out in the yard or on the loading dock.  The MC3100 offers the latest in mobile technology and security features, including:

• Integrated RFID tag that allows enterprises to track and locate MC3100 devices right out of the box
• Motorola’s new Mobility Platform Architecture 2.0 for easy and cost-effective porting of applications from other Motorola mobile computers
• Motorola MAX Rugged design meets applicable MIL-STD and IEC specifications for drop, tumble and sealing
• Motorola Max Secure FIPS 140-2 certification and support for the most advanced encryption and authentication algorithms
• Motorola MAX Sensor provides enterprise-class Interactive Sensor Technology (IST) that enables leading edge motion-based applications, including dynamic screen orientation, power management and free-fall event logging

As with all Motorola devices, you’ll also have the best-in-class data capture technology right at your fingertips.  Available with a Symbol 1D laser scanner or 1D/2D imager, the MC3100 provides superior performance no matter what type of data you need to capture.  Download the Datasheet to learn more about the superior features of the MC3100.

Contact DecisionPoint Systems, Inc. for more information about the six different models of the MC3100 and we’ll help to determine which device will best meet your business needs.

Location-Based Services (LBS) or GPS location tracking allows your business to effectively manage mobile resources to ensure they’re in the right place at the right time.  Real-time information can provide insights into whether or not your resources are being used effectively.

SmartLOCATE from Agilis Systems is GPS location tracking software for your mobile workers, vehicles and assets.  SmartLOCATE provides up-to-the-minute location and time card information for on-the-go workers via the back office.

Features include:

• Detailed Web-based map
• Custom icons for drivers, jobs, assets and landmarks
• Play back history
• Vehicle maintenance reports/alerts
• Clock in/out from mobile devices

With GPS tracking software like SmartLOCATE you can increase productivity and improve response time to better serve your customers.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about SmartLOCATE software and how GPS tracking solutions can improve your business.

As we’ve done in the past, today we’re going to duck indoors and focus on some solutions designed for within your four walls.  In several of our Aug. posts we took a look at different types of Warehouse Management Systems (WMS).  Today I’d like to provide more information about a product designed specifically to streamline warehouse operations- the Motorola VC5090 Vehicle-Mounted Mobile Computer.

The VC5090 is designed to withstand all-day use in the harshest warehouse environments, such as coolers, freezers and the loading dock.  Ideal for receiving, put-away and replenishment, the VC5090 can endure the rigors of forklift operations and improve productivity of forklift operators.  Some key features that make the VC5090 perfect for warehouse operations include:

• Industrial and military grade specifications for vibration
• Rugged construction
• Operates reliably in temperatures from -22° to 122° F (-30° to 50° C)
• Touchscreen or keypad designed for gloved hands
• Real-time wireless connectivity

The following video from Motorola demonstrates how the VC5090 can survive in cold storage warehouse environments.

DecisionPoint provides solutions for a variety of enterprises, including Warehousing.  For more information about the VC5090 or Warehouse Management Systems please contact DecisionPoint Systems, Inc.

In the Oct. 27th post we provided more information about DecisionPoint’s new MobileCare™ Software Support offering.  DecisionPoint recently announced the release of the next component in the MobileCare Support suite- Express Depot.  Express Depot eliminates the hassle of dealing with broken and damaged mobile computers by supplying DecisionPoint customers with a spare pool of devices specifically configured for their operation.

Designed to keep your business mobile, Express Depot provides a solution to keep employees productive even when things go wrong.  The headache and hassle associated with damaged devices can be minimized by relying on the experts at DecisionPoint to provide same day shipment of a substitute device that will be:

• Ready for use
• Configured for your operations
• Loaded with your applications

To find out more about how Express Depot can provide a cost-effective way to eliminate the hassle of dealing with broken and damaged equipment, while also keeping your employees productive and your customers happy Download the Datasheet and Press Release.

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. for more information about any of the MobileCare™ Support offerings designed to maximize the value of your mobile systems.

In our post yesterday we introduced Near Field Communication(NFC) and went over the impact it will have on mobile payment processing solutions.  Today I’d like to provide more information about NFC by including  this short video.  The video features a variety of ways that NFC-enabled phones and credit cards can be used to make payments at vending machines with a simple “tap.”  Although not related specifically to field mobility this video does a good job of showing exactly what NFC is capable of in regards to mobile payment.

Contact DecisionPoint Systems, Inc. for more information about Mobile Payment Processing Solutions.