MC75 Improves On-Site Customer Service

Posted by Erin Hodges On October - 26 - 2009

In our July 21st post we went over the features of Motorola’s MC75 Worldwide Enterprise Digital Assistant.  Today we’re going to look at how these versatile features can improve field service operations.  The MC75 supplies field workers with the features they need right at their fingertips, which will:

  • Increase efficiency
  • Eliminate paperwork
  • Increase customer satisfaction

The following video from Motorola showcases the many MC75 features that will help improve on-site customer service and allow your mobile workforce to easily get the job done.

 

Download the Spec Sheet for more information about the Motorola MC75 Worldwide Enterprise Digital Assistant.

Let’s Get Mobile!  Contact DecisionPoint Systems, Inc. for more information about the MC75 and mobile field service solutions that can help your business improve customer service and reduce expenses.

Posted in: Field Services, Hardware
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Mobile Payment Processing Solutions

Posted by Bob Russell On July - 24 - 2009

Companies providing Field Services or Direct Store Delivery (DSD) services readily benefit from mobile payment processing solutions.  Benefits include accelerated payment processing and increased customer convenience and service. 

Motorola offers two accessories compatible with both the Motorola MC70 and the MC75 (which was the subject of our July 21 post) for mobile payment processing:

Motorola MSR Accessories

Since both accessories are clip-on units, the clumsiness of a second, tethered device is eliminated.  With its 1-line LCD display and keypad on one side and Magnetic Stripe Reader (MSR) on the flip side, the Mobile Payment Module is ideal for both credit and debit card payment processing while the MSR7000 Magnetic Strip Reader is designed for credit card payment processing only.  

As mentioned in our July 3 post, Motorola will be introducing an MSR accessory for the MC55 with a target release date of Q4, 2009.

DecisionPoint can supply the Payment Card Industry PCI-compliant software necessary to make your mobile payment processing solution work. 

Contact DecisionPoint Systems, Inc. to learn more about mobile payment processing solutions.

 

Posted in: Field Mobility, Hardware
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