DecisionPoint Systems has turned providing mobility-first enterprise solutions and IT services into an art. We support your mission-critical operations with the expertise you need to design and select IT hardware and software. We then integrate that with project management, governance, and deployment services to ensure IT projects come in on time and on budget. DecisionPoint also supports your team with managed services throughout the entire IT lifecycle, and when you need them we help you secure extra resources via our IT staff augmentation services.
Managed Mobile Services
Cross Platform Support for the Mobile Estate

Self Service Portal
- Deployment and Shipping Information
- Ticket Submittals & Shipping Information
- Asset Reporting
- Due Backs
- Repair History

Deployment: Design
- Consulting
- Business Process Review (BPR)
- MDM Solution Design
- Proof of Concept
- Custom Software Design and statement of work (SOW)
- Deployment Planning
- OS Migration as a Service Acquisition Offering

Deployment: Deploy
- Project Management
- Hardware Acquisition
- Configuration & Provisioned Services
- Staging/Kitting, Asset Tagging
- Activation
- MDM Enrollment
- On-Site Installation
- Custom software Delivery and Testing
- User Training (Software)

Post-Deployment: Service Desk
- Technical Dispatch & Management
- Tier 1 & 2 Application & Hardware Support
- Cross Platform OS and Support Microsoft, iOS and Android
- MDM Support & Management
- DecisionPoint Software Support
- Service Desk Ticket Reporting

Post-Deployment: Lifecycle Management
- Depot Express (Next Day Replacement)
- Repair Services
- On-site service and Repairs
- On-Site Installation & Deployment
- Spare Proof Management
- Warranty Management
- Reverse Logistics
- End of Life Disposal Services
- Asset Tracking and Reporting
- OnPoint Service Hub
-
Self Service Portal
- Deployment and Shipping Information
- Ticket Submittals & Shipping Information
- Asset Reporting
- Due Backs
- Repair History
- Design
-
Deployment: Design
- Consulting
- Business Process Review (BPR)
- MDM Solution Design
- Proof of Concept
- Custom Software Design and statement of work (SOW)
- Deployment Planning
- OS Migration as a Service Acquisition Offering
- Deploy
-
Deployment: Deploy
- Project Management
- Hardware Acquisition
- Configuration & Provisioned Services
- Staging/Kitting, Asset Tagging
- Activation
- MDM Enrollment
- On-Site Installation
- Custom software Delivery and Testing
- User Training (Software)
- Service Desk
-
Post-Deployment: Service Desk
- Technical Dispatch & Management
- Tier 1 & 2 Application & Hardware Support
- Cross Platform OS and Support Microsoft, iOS and Android
- MDM Support & Management
- DecisionPoint Software Support
- Service Desk Ticket Reporting
- Lifecycle Management
-
Post-Deployment: Lifecycle Management
- Depot Express (Next Day Replacement)
- Repair Services
- On-site service and Repairs
- On-Site Installation & Deployment
- Spare Proof Management
- Warranty Management
- Reverse Logistics
- End of Life Disposal Services
- Asset Tracking and Reporting
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Our Satisfied Customers
“Thank you for providing the technicians that helped us complete the Darktrace Appliance installations. We are now complete with all deployments. These technicians provided us with exactly what was needed to get the job done and we appreciate the partnership!”
Kevin Kreucher
Senior Director, Infrastructure & Operations
Grocery Outlet
“Great Job. What a team effort! DecisionPoint’s hard work, talent, and dedication shines while getting our project done on such a tight timeframe.”
John D’Anna
CIO
Northgate Market
“With over 700 nationwide locations, complex design and a tight timeline, I was impressed with DecisionPoint’s ability to pivot and execute on our recent AP deployment. It is rare that escalations do not occur, but I am proud to say that I did not receive one throughout the life of this deployment. Their proven project management methodologies, field service and governance practices have positioned Decisionpoint as a valued partner that Party City will continue to rely on for other managed service engagements.”
David Levitt
Divisional CIO
Party City Holding Company


















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How to Overcome Challenges Created by the Labor Shortage
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