What We Do

We deliver a more engaged and productive workforce through efficient and flexible IT services encompassing: Product Lifecycle Services, Enterprise Mobility, IT Staffing, Managed Network and Workplace Services. We ensure our clients’ mobile and IT technology performs well from anywhere by utilizing our deep experience, perfected strategy, great people, and evolved processes. We combine our expertise with the right technology to ensure our clients get the most out of their IT investments and workforce.

Unleash IT Resources for Competitive Transformation

DecisionPoint solutions encompass the successful design, implementation, and on-going management of technology for your workforce. DecisionPoint stays with you after deployment, with Enterprise Mobility, Managed Network, Workplace and IT Staffing Services. We ensure that your technology enables higher productivity at the DecisionPoint of your workforce. Our innovative IT management solutions prevent, capture, and resolve issues through deep visibility into your deployed technology with the primary mission of delighting the end user.

Product Lifecycle Services

Acquisition, design, implementation, and deployment
Configure, deploy, and install mobile and workforce technology
Mobility and technology deployments, including staging, kitting, and automated software provisioning of devices
Repair and depot repair services for post-installation support
Live, on-site kiosk/tech bar services
Reverse logistics

Enterprise Mobility Experts

DecisionPoint has 30 years experience in helping our customers deploy mobile solutions to maximize the productivity of their extended workforce. We can help with the total management of your projects from cradle to grave, including:

Project Design and Consulting
Technology Selection
Software Development/Selection
MDM Policy, Design, and Help Desk
Implementation and Deployment
Lifecycle Management
OnPoint IT Asset Management Portal
Reverse Logistics

Managed & Network Services

A fully integrated suite of network monitoring management services for enterprise, distributed, mobile and cloud environments.

24/7/365 remote network operations center
Proactive monitoring, incident, and problem management
Automated ticketing and dispatch
Managed WAN & broadband aggregation, including:

prequalification, assessments, and provisioning

Managed backup and recovery
Professional services and deployment
Onsite field maintenance
Network, data center, and end-point management
Change, configuration & performance management
E-commerce applications & synthetic transactions

Healthcare Solutions & Services by Royce Digital

Healthcare Solutions & Services by Royce Digital, a wholly owned subsidiary of DPS

Royce Digital has been supplying IT Solutions to some of the largest Healthcare systems in the country for 28 years. We are experts in helping your IT and Clinical staff maximize the productivity in patient facing workflows including:

Clinical Mobility Solutions
Positive Patient ID Solutions
Barcode Printers, Supplies, and Support
Mobile Medical Carts
IT Project Implementation Services
Life Cycle Management
Depot and On-Site Repair Services
MDM Support and Helpdesk
OnPoint IT Asset Management Portal

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Workplace Services

A key to an engaged, highly productive workforce is your ability to ensure their technology always works from anywhere. Our expertise in workplace services, combined with our focus on proactive, preventative support through evolved processes, best-in breed-technology, and great people, produces a high-quality, cost-effective solution to support your workforce. These services include:

Managed 7x24x365 global integrated service desk
Endpoint management & automation
Live, on-site, kiosk/tech bar services
Staffing & implementation
Integrated, repeatable, industry-leading processes
Continual service improvement to enhance performance while reducing costs

IT Staff Augmentation Services

We bring decades of experience to help you find, qualify, and deploy IT talent through our proprietary process and simple, contract-to-hire agreements to assist you in completing your IT initiatives. This includes:

Specializing in IT Resources Exclusively
National Recruiting Capability
Contract, Contract-to-Hire, and Permanent Placement
IT Executive Search Services

IT Executive Search

We have a deep network of top IT leaders across the U.S. Leverage our network to confidentially find the right IT leaders for your organization to drive your business forward.

Enterprise Mobility Solutions

Mobile, Wireless, RFID, and Technology Systems Integrator

DecisionPoint provides end-to-end, mission-critical enterprise mobility solutions to connect your workforce to each other and to your internal enterprise data at the point of decision, regardless of location.

Our solutions enable front-line employees to make better, faster, and more accurate business decisions inside and outside of your four walls.

Drawing on the world’s leading technologies and mobility expertise, we make complex mobile technologies easy to use and manage. DecisionPoint solutions help companies drive operational efficiencies that flow directly to your bottom line by streamlining workflows, which improve customer experiences for better business outcomes.

We provide end-to-end, mission critical enterprise mobility solutions.

We connect people to enterprise data at the point of decision regardless of location.

We enable your workforce to make better, faster, more accurate business decisions.

We create operational efficiency and effectiveness.

We drive better customer experiences and business outcomes.

The DecisionPoint Difference

30-Year Track Record

Since 1989, enterprise customers have trusted our expertise to maximize the productivity of their workforce and optimize operations with our expertise in all things mobile.

Trusted Across the Nation

Our customers are Fortune 1,000 companies that rely on our experts to design, implement, and support solutions that provide competitive business transformation.

End-to-End Service

Your business has the benefit of working with one trusted full-solution provider for managing all of your mobile and technology needs from selection to end of life.

Innovative

We constantly innovate our services to proactively monitor and manage mobile and workplace technologies to ensure our clients technology works.

Satisfaction

Satisfying people is our primary mission. We leverage great technology, but even more importantly, great people across the globe to deliver a great experience for our clients.

Cost-Savings

We have perfected how to effectively select, deploy, and efficiently manage technology. Our experience delivers an engaged, productive workforce while delivering significant savings.

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Have a Project You’d Like to Talk About?

We pair industry-leading hardware and software solutions to meet each customer’s unique requirements, while our deployment services minimize business disruptions.

Drive Better Business Outcomes

With DecisionPoint, customers get flexible solutions and industry-leading support designed to drive more efficiency for more productivity and profit

We do this by providing a comprehensive suite of services designed to maximize our customers’ IT investments. We help customers determine the right mix of technologies and devices to support their unique business needs, processes, and efficiency goals. We also manage a smooth deployment, staying with customers throughout the lifetime of their technology– all the way through the end-of-life for each mobile and IT device.

DecisionPoint solutions enable your workforce to make better, faster, more accurate decisions from anywhere.

Our Markets

Fortune 1000 Companies Across a Variety of Industries

Retail and Grocery

Our retail experience along with our mix of hardware, software, services and lifecycle management, provides a complete solution for your retail business.

Warehouse and Distribution

DecisionPoint mobility solutions track inbound and outbound movement of goods using a logistics network designed to cover all levels of planning and execution for product movement.

Healthcare

DecisionPoint solutions allow healthcare workers to connect to patient data in real time to track, locate, and monitor patient condition.

Field Service and Direct Store Delivery

DecisionPoint’s experienced business consultants have the deep industry background needed to design a complete end-to-end mobility solution that meets the needs of the field sales and delivery industry.

Financial

Our experienced business consultants can provide a complete solution for banks, insurance companies, and other financial institutions

Comprehensive and Dynamic Self-service Asset Management

DecisionPoint simplifies mobile device and workplace management with our OnPoint Service Hub—a self-service resource that provides customers with comprehensive device information through one convenient online portal. The OnPoint portal is customized to your specific needs allowing our customers to easily submit repair request tickets, receive replacement devices overnight, and monitor and manage shipping and deployment information. OnPoint’s powerful asset and inventory reporting tools help customers keep tabs on hundreds or thousands of mobile and workplace devices no matter where they are in your ecosystem.