Enterprise Mobility, Data Collection Solutions, and Managed IT Services

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What We Do

DecisionPoint Systems has turned providing mobility-first enterprise solutions and IT services into an art. We support your mission-critical operations with the expertise you need to design and select IT hardware and software. We then integrate that with project management, governance, and deployment services to ensure IT projects come in on time and on budget. DecisionPoint also supports your team with managed services throughout the entire IT lifecycle, and when you need them we help you secure extra resources via our IT staff augmentation services.

Managed Mobile Services

Cross Platform Support for the Mobile Estate

Self Service Portal

  • Deployment and Shipping Information
  • Ticket Submittals & Shipping Information
  • Asset Reporting
  • Due Backs
  • Repair History

Deployment: Design

  • Consulting
  • Business Process Review (BPR)
  • MDM Solution Design
  • Proof of Concept
  • Custom Software Design and statement of work (SOW)
  • Deployment Planning
  • OS Migration as a Service Acquisition Offering

Deployment: Deploy

  • Project Management
  • Hardware Acquisition
  • Configuration & Provisioned Services
  • Staging/Kitting, Asset Tagging
  • Activation
  • MDM Enrollment
  • On-Site Installation
  • Custom software Delivery and Testing
  • User Training (Software)

Post-Deployment: Service Desk

  • Technical Dispatch & Management
  • Tier 1 & 2 Application & Hardware Support
  • Cross Platform OS and Support Microsoft, iOS and Android
  • MDM Support & Management
  • DecisionPoint Software Support
  • Service Desk Ticket Reporting

Post-Deployment: Lifecycle Management

  • Depot Express (Next Day Replacement)
  • Repair Services
  • On-site service and Repairs
  • On-Site Installation & Deployment
  • Spare Proof Management
  • Warranty Management
  • Reverse Logistics
  • End of Life Disposal Services
  • Asset Tracking and Reporting
OnPoint Service Hub

Self Service Portal

  • Deployment and Shipping Information
  • Ticket Submittals & Shipping Information
  • Asset Reporting
  • Due Backs
  • Repair History
Design

Deployment: Design

  • Consulting
  • Business Process Review (BPR)
  • MDM Solution Design
  • Proof of Concept
  • Custom Software Design and statement of work (SOW)
  • Deployment Planning
  • OS Migration as a Service Acquisition Offering
Deploy

Deployment: Deploy

  • Project Management
  • Hardware Acquisition
  • Configuration & Provisioned Services
  • Staging/Kitting, Asset Tagging
  • Activation
  • MDM Enrollment
  • On-Site Installation
  • Custom software Delivery and Testing
  • User Training (Software)
Service Desk

Post-Deployment: Service Desk

  • Technical Dispatch & Management
  • Tier 1 & 2 Application & Hardware Support
  • Cross Platform OS and Support Microsoft, iOS and Android
  • MDM Support & Management
  • DecisionPoint Software Support
  • Service Desk Ticket Reporting
Lifecycle Management

Post-Deployment: Lifecycle Management

  • Depot Express (Next Day Replacement)
  • Repair Services
  • On-site service and Repairs
  • On-Site Installation & Deployment
  • Spare Proof Management
  • Warranty Management
  • Reverse Logistics
  • End of Life Disposal Services
  • Asset Tracking and Reporting
Product & Services Catalog

Download Our Product Catalog

Explore our enterprise mobility first solutions and IT services offerings.

The Visibility You Need at Your Decision Points

Click on the icons below to learn how our suite of mobility-first solutions and IT services improve workforce productivity.

OnPoint ITSM

Access real-time asset management and tracking information through our OnPoint Service Hub that provides you with a 24/7 view into all your technology assets managed by DecisionPoint.

IT Products & Consulting

DecisionPoint has created an ecosystem of top IT hardware and software partners, combined with our experience customizing solutions for client needs, to provide you with the optimal hardware and product solutions your business needs.

Enterprise Mobility Services

With decades of experience, our team ensures your mobile solutions are configured, secured, and deployed in a way that mitigates risks while hitting your goals.

Managed Network Services

We have expertise in all aspects of network management including WAN Managed and Monitored Broadband Services, LAN Infrastructure Monitoring and Management and more.

IT Lifecycle Management

DecisionPoint works with clients to create processes that logically take employees from introduction to mastery of new tools, supported by repair services and the OnPoint Services Hub.

Managed IT Services

Rely on DecisionPoint’s IT Staff Augmentation Services and IT Help Desk Services to support your team with all products across all operating systems.

Enterprise Mobility and Managed IT Services Tailored to Your Industry

Retail
Supply Chain
Healthcare
Field Services

Our Satisfied Customers

ABC Stores
AVIS
Bartell Drugs
BD
Cardenas
DB Schenker
Kaiser Permanente
Northgate Market
Party City
Petco
Pitney Bowes
Ralph Lauren
Shaw Floors
SprintRay
Tapestry
Tillys
WinCo Foods
Tory Burch

Resources

2022 grocery technology trends

2022 Grocery Technology Trends

Download this eBook to discover what new technology solutions progressive grocers are investing in.
How to Overcome Challenges Created by the Labor Shortage

How to Overcome Challenges Created by the Labor Shortage

If your business is facing the impact of labor shortages, your best course of action is to maximize the efficiency of your workforce.
Secure Thermal Printing: Part of Every Comprehensive Security Strategy

Download Our Secure Thermal Printing eBook

To strengthen your security posture, your cybersecurity strategy must not overlook thermal printers.
2021 Product and Services Catalog

Product & Services Catalog

Download our latest catalog and review our full line of enterprise mobility solutions and services.

Let's Connect

Learn how our unique blend of technology, industry and IT services expertise can empower a more agile, connected workforce.