What We Do

We deliver a more engaged and productive workforce through efficient and flexible IT services encompassing: Product Lifecycle Services, Enterprise Mobility, IT Staffing, Managed Network and Workplace Services. We ensure our clients’ mobile and IT technology performs well from anywhere by utilizing our deep experience, perfected strategy, great people, and evolved processes. We combine our expertise with the right technology to ensure our clients get the most out of their IT investments and workforce.

Unleash IT Resources for Competitive Transformation

DecisionPoint solutions encompass the successful design, implementation, and on-going management of technology for your workforce. DecisionPoint stays with you after deployment, with Enterprise Mobility, Managed Network, Workplace and IT Staffing Services. We ensure that your technology enables higher productivity at the DecisionPoint of your workforce. Our innovative IT management solutions prevent, capture, and resolve issues through deep visibility into your deployed technology with the primary mission of delighting the end user.

Product Lifecycle Services
Product Lifecycle Services
  • Acquisition, design, implementation, and deployment
  • Configure, deploy, and install mobile and workforce technology
  • Mobility and technology deployments, including staging, kitting, and automated software provisioning of devices
  • Repair and depot repair services for post-installation support
  • Live, on-site kiosk/tech bar services
  • Reverse logistics
Enterprise Mobility Experts
Enterprise Mobility Experts

DecisionPoint has 30 years experience in helping our customers deploy mobile solutions to maximize the productivity of their extended workforce. We can help with the total management of your projects from cradle to grave, including:

Managed & Network Services
Managed & Network Services

A fully integrated suite of network monitoring management services for enterprise, distributed, mobile and cloud environments.

  • 24/7/365 remote network operations center
  • Proactive monitoring, incident, and problem management
  • Automated ticketing and dispatch
  • Managed WAN & broadband aggregation, including:
    • prequalification, assessments, and provisioning
  • Managed backup and recovery
  • Professional services and deployment
  • Onsite field maintenance
  • Network, data center, and end-point management
  • Change, configuration & performance management
  • E-commerce applications & synthetic transactions
Healthcare Solutions & Services by Royce Digital
Healthcare Solutions & Services by Royce Digital, a wholly owned subsidiary of DPS

Royce Digital has been supplying IT Solutions to some of the largest Healthcare systems in the country for 28 years. We are experts in helping your IT and Clinical staff maximize the productivity in patient facing workflows including:

  • Clinical Mobility Solutions
  • Positive Patient ID Solutions
  • Barcode Printers, Supplies, and Support
  • Mobile Medical Carts
  • IT Project Implementation Services
  • Life Cycle Management
  • Depot and On-Site Repair Services
  • MDM Support and Helpdesk
  • OnPoint IT Asset Management Portal
Learn More
Workplace Services
Workplace Services

A key to an engaged, highly productive workforce is your ability to ensure their technology always works from anywhere. Our expertise in workplace services, combined with our focus on proactive, preventative support through evolved processes, best-in breed-technology, and great people, produces a high-quality, cost-effective solution to support your workforce. These services include:

  • Managed 7x24x365 global integrated service desk
  • Endpoint management & automation
  • Live, on-site, kiosk/tech bar services
  • Staffing & implementation
  • Integrated, repeatable, industry-leading processes
  • Continual service improvement to enhance performance while reducing costs
IT Staff Augmentation Services
IT Staff Augmentation Services

We bring decades of experience to help you find, qualify, and deploy IT talent through our proprietary process and simple, contract-to-hire agreements to assist you in completing your IT initiatives. This includes:

  1. Specializing in IT Resources Exclusively
  2. National Recruiting Capability
  3. Contract, Contract-to-Hire, and Permanent Placement
  4. IT Executive Search Services

IT Executive Search

We have a deep network of top IT leaders across the U.S. Leverage our network to confidentially find the right IT leaders for your organization to drive your business forward.

Enterprise Mobility Solutions

Mobile, Wireless, RFID, and Technology Systems Integrator

DecisionPoint provides end-to-end, mission-critical enterprise mobility solutions to connect your workforce to each other and to your internal enterprise data at the point of decision, regardless of location.

Our solutions enable front-line employees to make better, faster, and more accurate business decisions inside and outside of your four walls.

Drawing on the world’s leading technologies and mobility expertise, we make complex mobile technologies easy to use and manage. DecisionPoint solutions help companies drive operational efficiencies that flow directly to your bottom line by streamlining workflows, which improve customer experiences for better business outcomes.

We provide end-to-end, mission critical enterprise mobility solutions.

We connect people to enterprise data at the point of decision regardless of location.

We enable your workforce to make better, faster, more accurate business decisions.

We create operational efficiency and effectiveness.

We drive better customer experiences and business outcomes.

The DecisionPoint Difference

30-Year Track Record

30-Year Track Record

Since 1989, enterprise customers have trusted our expertise to maximize the productivity of their workforce and optimize operations with our expertise in all things mobile.

Trusted Across the Nation

Trusted Across the Nation

Our customers are Fortune 1,000 companies that rely on our experts to design, implement, and support solutions that provide competitive business transformation.

End-to-End Service

End-to-End Service

Your business has the benefit of working with one trusted full-solution provider for managing all of your mobile and technology needs from selection to end of life.

Innovative

Innovative

We constantly innovate our services to proactively monitor and manage mobile and workplace technologies to ensure our clients technology works.

Satisfaction

Satisfaction

Satisfying people is our primary mission. We leverage great technology, but even more importantly, great people across the globe to deliver a great experience for our clients.

Cost-Savings

Cost-Savings

We have perfected how to effectively select, deploy, and efficiently manage technology. Our experience delivers an engaged, productive workforce while delivering significant savings.

Have a Project You’d Like to Talk About?

We pair industry-leading hardware and software solutions to meet each customer’s unique requirements, while our deployment services minimize business disruptions.

Drive Better Business Outcomes

With DecisionPoint, customers get flexible solutions and industry-leading support designed to drive more efficiency for more productivity and profit

We do this by providing a comprehensive suite of services designed to maximize our customers’ IT investments. We help customers determine the right mix of technologies and devices to support their unique business needs, processes, and efficiency goals. We also manage a smooth deployment, staying with customers throughout the lifetime of their technology– all the way through the end-of-life for each mobile and IT device.

DecisionPoint solutions enable your workforce to make better, faster, more accurate decisions from anywhere.

Our Markets

Fortune 1000 Companies Across a Variety of Industries

Comprehensive and Dynamic Self-service Asset Management

DecisionPoint simplifies mobile device and workplace management with our OnPoint Service Hub—a self-service resource that provides customers with comprehensive device information through one convenient online portal. The OnPoint portal is customized to your specific needs allowing our customers to easily submit repair request tickets, receive replacement devices overnight, and monitor and manage shipping and deployment information. OnPoint’s powerful asset and inventory reporting tools help customers keep tabs on hundreds or thousands of mobile and workplace devices no matter where they are in your ecosystem.

Resources

5 Rules for Your First Enterprise Mobile Application

5 Rules for Your First Enterprise Mobile Application:

Give customer-facing mobile workers the tools they need to provide instant answers.

10 Fundamentals to Successfully Deploy Modern Mobility

Learn the 10 fundamental steps to successfully deploy modern mobility solutions

5 Things to Consider When Expanding Your Mobile Solution:

This e-book highlights 5 key factors to consider when expanding your mobile solutions.

Download Our 2020
Product Catalog:

Explore Our Entire Line of Enterprise Mobility Systems and Services

Let's Have a Discussion

Let’s determine together how we can produce great results for your organization!