DecisionPoint Systems has turned providing mobility-first enterprise solutions and IT services into an art. We support your mission-critical operations with the expertise you need to design and select IT hardware and software. We then integrate that with project management, governance, and deployment services to ensure IT projects come in on time and on budget. DecisionPoint also supports your team with managed services throughout the entire IT lifecycle, and when you need them we help you secure extra resources via our IT staff augmentation services.
Managed Mobile Services
Cross Platform Support for the Mobile Estate
Self Service Portal
- Deployment and Shipping Information
- Ticket Submittals & Shipping Information
- Asset Reporting
- Due Backs
- Repair History
Deployment: Design
- Consulting
- Business Process Review (BPR)
- MDM Solution Design
- Proof of Concept
- Custom Software Design and statement of work (SOW)
- Deployment Planning
- OS Migration as a Service Acquisition Offering
Deployment: Deploy
- Project Management
- Hardware Acquisition
- Configuration & Provisioned Services
- Staging/Kitting, Asset Tagging
- Activation
- MDM Enrollment
- On-Site Installation
- Custom software Delivery and Testing
- User Training (Software)
Post-Deployment: Service Desk
- Technical Dispatch & Management
- Tier 1 & 2 Application & Hardware Support
- Cross Platform OS and Support Microsoft, iOS and Android
- MDM Support & Management
- DecisionPoint Software Support
- Service Desk Ticket Reporting
Post-Deployment: Lifecycle Management
- Depot Express (Next Day Replacement)
- Repair Services
- On-site service and Repairs
- On-Site Installation & Deployment
- Spare Proof Management
- Warranty Management
- Reverse Logistics
- End of Life Disposal Services
- Asset Tracking and Reporting
- OnPoint Service Hub
-
Self Service Portal
- Deployment and Shipping Information
- Ticket Submittals & Shipping Information
- Asset Reporting
- Due Backs
- Repair History
- Design
-
Deployment: Design
- Consulting
- Business Process Review (BPR)
- MDM Solution Design
- Proof of Concept
- Custom Software Design and statement of work (SOW)
- Deployment Planning
- OS Migration as a Service Acquisition Offering
- Deploy
-
Deployment: Deploy
- Project Management
- Hardware Acquisition
- Configuration & Provisioned Services
- Staging/Kitting, Asset Tagging
- Activation
- MDM Enrollment
- On-Site Installation
- Custom software Delivery and Testing
- User Training (Software)
- Service Desk
-
Post-Deployment: Service Desk
- Technical Dispatch & Management
- Tier 1 & 2 Application & Hardware Support
- Cross Platform OS and Support Microsoft, iOS and Android
- MDM Support & Management
- DecisionPoint Software Support
- Service Desk Ticket Reporting
- Lifecycle Management
-
Post-Deployment: Lifecycle Management
- Depot Express (Next Day Replacement)
- Repair Services
- On-site service and Repairs
- On-Site Installation & Deployment
- Spare Proof Management
- Warranty Management
- Reverse Logistics
- End of Life Disposal Services
- Asset Tracking and Reporting
Download Our Product Catalog
Explore our enterprise mobility first solutions and IT services offerings.
The Visibility You Need at Your Decision Points
Click on the icons below to learn how our suite of mobility-first solutions and IT services improve workforce productivity.
OnPoint ITSM
Access real-time asset management and tracking information through our OnPoint Service Hub that provides you with a 24/7 view into all your technology assets managed by DecisionPoint.
IT Products & Consulting
DecisionPoint has created an ecosystem of top IT hardware and software partners, combined with our experience customizing solutions for client needs, to provide you with the optimal hardware and product solutions your business needs.
Enterprise Mobility Services
With decades of experience, our team ensures your mobile solutions are configured, secured, and deployed in a way that mitigates risks while hitting your goals.
Managed Network Services
We have expertise in all aspects of network management including WAN Managed and Monitored Broadband Services, LAN Infrastructure Monitoring and Management and more.
IT Lifecycle Management
DecisionPoint works with clients to create processes that logically take employees from introduction to mastery of new tools, supported by repair services and the OnPoint Services Hub.
Managed IT Services
Rely on DecisionPoint’s IT Staff Augmentation Services and IT Help Desk Services to support your team with all products across all operating systems.
Enterprise Mobility and Managed IT Services Tailored to Your Industry
Our Satisfied Customers
“Thank you for providing the technicians that helped us complete the Darktrace Appliance installations. We are now complete with all deployments. These technicians provided us with exactly what was needed to get the job done and we appreciate the partnership!”
Kevin Kreucher
Senior Director, Infrastructure & Operations
Grocery Outlet
“Great Job. What a team effort! DecisionPoint’s hard work, talent, and dedication shines while getting our project done on such a tight timeframe.”
John D’Anna
CIO
Northgate Market
“With over 700 nationwide locations, complex design and a tight timeline, I was impressed with DecisionPoint’s ability to pivot and execute on our recent AP deployment. It is rare that escalations do not occur, but I am proud to say that I did not receive one throughout the life of this deployment. Their proven project management methodologies, field service and governance practices have positioned Decisionpoint as a valued partner that Party City will continue to rely on for other managed service engagements.”
David Levitt
Divisional CIO
Party City Holding Company
Resources
2022 Grocery Technology Trends
Download this eBook to discover what new technology solutions progressive grocers are investing in.
How to Overcome Challenges Created by the Labor Shortage
If your business is facing the impact of labor shortages, your best course of action is to maximize the efficiency of your workforce.
Download Our Secure Thermal Printing eBook
To strengthen your security posture, your cybersecurity strategy must not overlook thermal printers.
Product & Services Catalog
Download our latest catalog and review our full line of enterprise mobility solutions and services.
Let's Connect
Learn how our unique blend of technology, industry and IT services expertise can empower a more agile, connected workforce.
