Elevating the Customer Experience in Retail

DecisionPoint helps retail and hospitality brands create connected, seamless experiences that inspire loyalty and keep guests and customers coming back for more.

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Restaurant employee smiles while she takes a customer card to use with her POS terminal.

Customer Loyalty Starts With Connected Operations

DecisionPoint delivers the tools and technologies that help retailers eliminate inefficiencies and elevate the customer experience across every application.

Productivity & Efficiency

Maintain real-time inventory visibility and simplify restocking to keep shelves full.

Guest & Customer Experience

Use mobile and connected systems to personalize service, strengthen loyalty, and build repeat business.

Compliance & Risk Reduction

Leverage mobile POS, RFID and IoT technology to improve inventory planning and reduce shrinkage.

Workforce Optimization

Empower employees with connected devices, digital scheduling, and automated workflows that boost service.

Cafe owner keeps tabs on her assets and consumables on her tablet.

Deliver Seamless Shopping Experiences

From department stores to restaurants and grocery stores, fast-paced retail and hospitality environments demand precision and speed. DecisionPoint’s integrated solutions unite people, processes, and data so operations run smoother, staff perform better, and customers leave happier.

From RFID-enabled inventory systems and mobile POS platforms to IoT monitoring and managed IT services, we help brands eliminate blind spots, minimize waste, and maximize uptime across every location. Our end-to-end support ensures your retail and hospitality operations stay secure and ready to perform around the clock.

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Experience What Visibility Can do for You

Real-world outcomes from DecisionPoint Services

Manufacturing

82% of IT leaders say Managed Services enable strategic growth rather than firefighting.

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Prefer Managed Services

Supply Chain & Logistics

74% of supply chain leaders cite device uptime as a key driver of employee productivity and customer satisfaction.

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Cite Device Uptime as Critical

Retail & Hospitality

43% of businesses saw a reduction in unplanned downtime when using proactive maintenance services.

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Reduction in Unplanned Downtime

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Every Moment Counts in Retail and Hospitality

Let’s talk about how DecisionPoint can help you design a connected environment that performs flawlessly, every time.