Clinical Mobility & Healthcare IT Services

Clinical IT Solutions

DecisionPoint partners with Clinical IT Executives in a world that has rapidly changed. We continue to excel in the healthcare industry and can offer mobility services that enable nurses and clinical staff to provide the best possible care while capturing critical patient data that ensure positive patient outcomes.

Our Clinical IT Solutions will help you:

  • Select, deploy, and manage mission-critical mobility solutions for the healthcare industry
  • Manage Infrastructure projects and offer support for new facilities or upgrades
  • Monitor and manage your mobile and fixed infrastructure

Explore Our Full Suite of Clinical Solutions

healthcare - clinical mobility

Mobility Consulting and Deployment

Experts in helping you select, implement, and manage your clinical mobile technologies. Our experts can help you select the mobile solution that meets your operational, budgetary, and clinical goals. Our Depot Services will asset tag, custom kit, configure and deliver the device to your associates ready to go…out of the box.

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Lifecycle Management Services

DecisionPoint’s Lifecycle Management Services are designed to make maintenance and troubleshooting a straightforward process. MDM (Mobile Device Management), spare parts management, repair services, and our OnPoint Service Hub help hospitals manage a mobile fleet of devices regardless of location. The program is customized to your requirements and makes mobility easy, throughout its lifetime.

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healthcare - managed network services

Full Stack Monitoring and Clinical Network Management

Proactively monitoring your mission-critical servers, PCs, nursing station equipment, and other infrastructure ensures uptime and reduces troubleshooting. The platform automatically creates tickets when a monitored device shows signs of failure, and our NOC takes action. The entire clinical IT infrastructure can be monitored and proactively managed to dramatically reduce downtime through a single pane of glass.

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WLAN Aggregation and Monitoring

We make acquiring new circuits simple no matter where they need to be installed with our managed service. More importantly, we also monitor the SD-WAN connection, any Cellular Back-up, and your Wi-Fi infrastructure. A ticket will automatically be created and addressed by our NOC upon any component or service failure, reducing the frustrations of troubleshooting and minimizing escalations.

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healthcare - cellular data management

Managing your WWAN Technology

Clinical technologies include cellular data connections. Our Platform can manage the SIMs, monitor data usage, and prevent overage charges in real-time. We can manage disconnections, add new services, and provide bulk data rates all through a sophisticated portal that even consolidates your billing. Overage charges will be a thing of the past.

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healthcare - managed it services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

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healthcare - technology deployments

Project Management and Rollout Services

DecisionPoint’s project management team can help you implement even the most complex projects on budget and on time, no matter how many stores you need to service. We can execute a custom-developed SOW nationwide for anything from a simple PC upgrade to a complex infrastructure project that has to be executed in a tight time frame.

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Tech-on-Demand

When remote troubleshooting fails, getting an IT technician on-site can be challenging. Our Tech-On-Demand service allows you to submit a request via the OnPoint Service Hub and have tech on-site within 24 hours to solve whatever may be ailing the store manager. We create an SOW customized to your unique requirements.

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POS Installations and Maintenance

DecisionPoint provides the Project Management expertise and services necessary to roll out a new POS system either regionally or nationally. We can also assist with Monitoring, Maintenance, and Service Desk if required to provide a complete solution.

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Clinical Mobility
healthcare - clinical mobility

Mobility Consulting and Deployment

Experts in helping you select, implement, and manage your clinical mobile technologies. Our experts can help you select the mobile solution that meets your operational, budgetary, and clinical goals. Our Depot Services will asset tag, custom kit, configure and deliver the device to your associates ready to go…out of the box.

Learn More

Lifecycle Management Services

DecisionPoint’s Lifecycle Management Services are designed to make maintenance and troubleshooting a straightforward process. MDM (Mobile Device Management), spare parts management, repair services, and our OnPoint Service Hub help hospitals manage a mobile fleet of devices regardless of location. The program is customized to your requirements and makes mobility easy, throughout its lifetime.

Learn More

Managed Network Services
healthcare - managed network services

Full Stack Monitoring and Clinical Network Management

Proactively monitoring your mission-critical servers, PCs, nursing station equipment, and other infrastructure ensures uptime and reduces troubleshooting. The platform automatically creates tickets when a monitored device shows signs of failure, and our NOC takes action. The entire clinical IT infrastructure can be monitored and proactively managed to dramatically reduce downtime through a single pane of glass.

Learn More

WLAN Aggregation and Monitoring

We make acquiring new circuits simple no matter where they need to be installed with our managed service. More importantly, we also monitor the SD-WAN connection, any Cellular Back-up, and your Wi-Fi infrastructure. A ticket will automatically be created and addressed by our NOC upon any component or service failure, reducing the frustrations of troubleshooting and minimizing escalations.

Learn More

Cellular Data Management
healthcare - cellular data management

Managing your WWAN Technology

Clinical technologies include cellular data connections. Our Platform can manage the SIMs, monitor data usage, and prevent overage charges in real-time. We can manage disconnections, add new services, and provide bulk data rates all through a sophisticated portal that even consolidates your billing. Overage charges will be a thing of the past.

Learn More

Managed IT Services
healthcare - managed it services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

Learn More

Technology Deployments
healthcare - technology deployments

Project Management and Rollout Services

DecisionPoint’s project management team can help you implement even the most complex projects on budget and on time, no matter how many stores you need to service. We can execute a custom-developed SOW nationwide for anything from a simple PC upgrade to a complex infrastructure project that has to be executed in a tight time frame.

Learn More

Tech-on-Demand

When remote troubleshooting fails, getting an IT technician on-site can be challenging. Our Tech-On-Demand service allows you to submit a request via the OnPoint Service Hub and have tech on-site within 24 hours to solve whatever may be ailing the store manager. We create an SOW customized to your unique requirements.

Learn More

POS Installations and Maintenance

DecisionPoint provides the Project Management expertise and services necessary to roll out a new POS system either regionally or nationally. We can also assist with Monitoring, Maintenance, and Service Desk if required to provide a complete solution.

Learn More

A Single Source of Truth For Clinical Environment

DecisionPoint’s Monitoring and Management Platforms allow you to get complete control of your Healthcare Systems IT infrastructure. Our Managed Services provide your IT team with the following advantages:

  • Monitor anything connected to your network no matter where it’s located
  • Single pane of glass for a complete view of your network health via our VISION portal
  • Precisely identify the source of failure in your network with Intelligent Alerts
  • Intelligent automated ticketing reports the issue to the DPS NOC for action – Reduce engineering resources to troubleshoot Network failures by 80%+
  • A proactive approach to solving network problems before they become escalations

“Meantime to Detection” of an error minimized

“Meantime to Resolution” dramatically improved

“Meantime to Innocence” makes your life easier

Understand precisely what is happening in your hospital or clinic network with a singular interface that can drill into each aspect of your servers, firewalls, switches, APs, mobile devices, and IoT devices.

decisionpoint noc illustration for healthcare

Healthcare IT Services For:

Hospitals

Surgery Centers

Labs

Long-term & Hospice Care

The Tools You Need

DecisionPoint works with your healthcare organization to create bespoke solutions that fit your needs. Our company has the expertise and experience to provide the hardware and wireless solutions that will keep your facility efficient and focused on patient care.

Medical Construction and Upgrades

Wireless Upgrades

Our Satisfied Customers

Let's Connect

Learn how our unique blend of technology, industry and IT services expertise can empower a more agile, connected workforce.