DecisionPoint’s experts help our customers design a statement of work that can plan and execute projects all across the U.S. We utilize a large stable of vetted IT resources that can handle one-off site-specific projects or large complex rollouts. Our team has expertise in a wide range of deployments, including point of sale (POS) system installations, cabling, software updates, RF site surveys, store decommissioning, and infrastructure installations, across hundreds or even thousands of locations.
Advanced Deployment: IT Deployment Services
The Benefits of Having DecisionPoint Professionals Onsite
DecisionPoint depot services will configure, stage, kit, and tag your IT assets before deployment, so the devices work when you open the box. Few IT organizations have the resources to execute complex multi-site locations in a short time frame. Our Project Managers and Field teams provide that additional support, ensuring success. In addition, DecisionPoint’s governance process and tested field teams offer consistent performance and immediate visibility with comprehensive reporting to validate a smooth installation.
Expert Advice
Whether you are deploying mobile devices or IT infrastructure, software upgrades, or a POS system, DecisionPoint’s consulting service designs a customized IT deployment service plan for your organization. Our experts consider all aspects of a project and develop a plan that ensures successful outcomes. In addition, we help you determine which hardware, software, project management, and support mechanisms will make your project a success.
Project Management
DecisionPoint Systems dedicates a project manager to be your single point of contact throughout the IT rollout and, if you choose, throughout the hardware’s entire lifecycle. Our project managers coordinate with your team and vendors, address and resolve issues, and manage your budget and IT rollout management schedule.
Deployment Consistency
Each technology must be explicitly configured for your environment, whether a mobile device, server, POS station, access point, or any other IT asset. It gets more complicated when there are multiple locations and a complete solution. We will help you develop and test the correct image, select and stage the right accessories, and deliver it to the correct location precisely as required for a seamless implementation. Each project is tailored to your requirements, simplifying the installation and reducing end-user escalations.
Installation, Configuration and Testing
DecisionPoint ensures the technology and the configuration you choose will integrate seamlessly into your existing workflows as we install them. For example, the proper configuration and installation of your MDM or applying an image to your server can determine the success of a rollout. In addition, our comprehensive IT rollout management services include installation, testing, and detailed documentation with a local sign-off to ensure your system and solutions operate as intended when we leave your facilities.
IT Lifecycle Management
Learn more about related IT Lifecycle Management offerings.
Selection and Configuration
Complex technology rollouts require a great deal for careful planning, and many businesses don’t have the IT labor or expertise to select and configure a variety of IT hardware and software properly. Our IT experts can help you assess your company’s technology needs and configure your equipment, which will in turn reduce potential for human error that could lead to security leaks, and cut back on project delays due to rollout complications.
IT Asset Management
We offer complete IT asset management services, including tracking, proactive maintenance, device status, data collection, and reporting, streamlining your operations and decisions. Our vendor-agnostic services can track any device, help you avoid downtime by monitoring devices for problems and find spares when needed. We also collect data on how devices are performing, track which devices may need to be replaced soon, and produce custom reports that help you make informed decisions about your next technology investment.
IT Project Management
The complexity of IT projects often creates a challenge for enterprises to complete implementations on a tight timeframe and budget. DecisionPoint’s IT Project Management services have the tools, resources, and expertise necessary to facilitate all parts of your project to successful completion, which can ensure long-term value for your IT investments.
Hardware Repair
With more than 50 hardware OEMs, operating systems including Windows, iOS, Android and all major mobile device management platforms, we are able to quickly and efficiently resolve IT service requests for your enterprise. We offer full-service onsite and depot repair of your IT equipment, our help desk can help reduce your support costs, and we’ll even manage a pool of spare devices to minimize employee downtime.
IT Asset Disposition
One element of essential technology maintenance that many businesses overlook is IT asset disposition (ITAD). Improper disposal of IT hardware can lead to devastating data leaks, environmental consequences, and ultimately, damage to your company’s reputation. Our data destruction, recycling, and remarketing services rise above industry standards, and our rigorous processes ensure top-notch safety for your retired technology and devices.
Download Our Product Catalog
Explore the entire line of our enterprise mobility systems and services.
Explore Our Full Suite of Services
Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
- Enterprise Mobility
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Enterprise Mobility
Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.
- Managed Network Services
-
Managed Network Services
Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.
- IT Lifecycle Management
-
IT Lifecycle Management
With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.
- Managed IT Services
-
Managed IT Services
Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.
- Products
-
Products
Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.
Industry Expertise
From supply chain to retail and healthcare, we’ve established a proven track record with enterprise customers across all industries nationwide.
Why Work With DPS
Nationwide Coverage
DecisionPoint has deployment resources available for projects in all parts of the country, so your project – or your organization with facilities located in different regions – receives the same high-quality service, expertise, and attention to detail.
Proven Processes
Our processes, from site readiness assessments to project management, training, and documentation and reporting ensure that your devices work optimally as soon as they’re in your employees’ hands.
Partner in Your Success
From configuration, staging, and kitting to asset management and asset disposition, our IT lifecycle management services are designed to support your IT assets the entire time they are in service and ensure you get the most value from your technology investment.
Everything Under One Portal, Through One Provider.
Manage your business’ unique security, networking, and IT infrastructure needs anytime, anywhere — all in one place.
