Frequently Asked Questions

Find quick answers to the most common questions about our solutions, integrations, and partnership approach.
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Explore our most common inquiries about DecisionPoint Technologies, our services, and how we support your enterprise mission.

General Questions

How do I choose a managed mobility partner?

Look beyond reporting alone. Consider whether the provider can manage carriers, devices, support, MDM, logistics, optimization, automation, and ongoing program governance as one coordinated service.

When is managed mobility worth considering?

Managed mobility can be especially valuable when carrier-connected devices, multiple carriers, employee changes, support needs, and lifecycle tasks become difficult for internal teams to manage consistently.

How much can it save on wireless spend?

Savings vary by environment. Opportunities may include unused or zero-usage lines, plan optimization, overage prevention, device recovery, and better alignment between users, devices, and carrier services.

How much does carrier-connected managed mobility cost?

The service model depends on the size and complexity of the mobile environment, the services required, and the systems and carriers involved. DecisionPoint can assess the current environment and define the appropriate scope.

How is this different from MDM?

MDM is technology used to configure, secure, and manage devices. Managed Mobility Services are broader and can include MDM administration along with carrier management, support, logistics, cost optimization, and device lifecycle services.

How is this different from a TEM?

TEM typically centers on telecom expense visibility, billing, and cost analysis. DecisionPoint’s Managed Mobility Services extend across carrier services, devices, support, engineering, automation, logistics, and ongoing optimization.

What is carrier-connected managed mobility?

Carrier-connected managed mobility is the ongoing management of cellular-connected devices, carrier services, support, cost optimization, and device lifecycle activities under one coordinated program.

Is Procensis still in business?

Procensis now operates as part of DecisionPoint Technologies, reached through its 2023 acquisition by Barcoding and the 2024 merger. Its team, technology, and founder continue under the DecisionPoint Technologies brand.

Did Procensis win any awards?

Yes. Procensis was named Ivanti Wavelink’s 2022 Global Innovator of the Year and a 2021 US Innovator Partner of the Year, and it received Honeywell’s 2021 Partner of Excellence Award.

What is DPLink?

DPLink is a DecisionPoint Technologies software platform that accelerates the deployment of wearable devices, with tight integration to the ProGlove MAI wearable. It grew directly out of Procensis’s ProGlove and wearable-integration expertise and anchors DecisionPoint Technologies’ Frontline Worker Enablement capability.

What did Procensis do?

Procensis made warehouse management systems usable on the floor through its Visual-Voice-Scan approach: intuitive, modernized screens, voice-enabled workflows, and fast, accurate scanning across hands-free wearable and vehicle-mounted devices, all deeply integrated with leading WMS platforms, helping frontline workers in distribution and manufacturing work faster, more accurately, and more safely.

Who founded Procensis?

Procensis was founded in 2014 in Warminster, Pennsylvania by Ed Kennedy, with co-founder Aaron Bolton. Ed Kennedy continues at DecisionPoint Technologies today, leading the DPLink platform.

What happened to Procensis?

Procensis was acquired by Barcoding, Inc. in 2023. In 2024, Barcoding merged with DecisionPoint Systems to create DecisionPoint Technologies. Procensis’s team and technology are now part of DecisionPoint Technologies, where its wearable and frontline-worker expertise powers the DPLink platform.

Is Imprint Enterprises still in business?

Imprint Enterprises now operates as part of DecisionPoint Technologies. Its team, products, and services continue under the DecisionPoint Technologies brand, and its Midwest locations continue to support customers.

Can I still order Imprint labels, ribbons, and supplies?

Yes. Imprint’s custom label, ribbon, and consumables business is now part of DecisionPoint Technologies’ Industrial Print solutions. Former Imprint customers can reach the same capabilities, including stocking programs and reorders, by contacting DecisionPoint Technologies.

Technology

How do I choose a managed mobility partner?

Look beyond reporting alone. Consider whether the provider can manage carriers, devices, support, MDM, logistics, optimization, automation, and ongoing program governance as one coordinated service.

When is managed mobility worth considering?

Managed mobility can be especially valuable when carrier-connected devices, multiple carriers, employee changes, support needs, and lifecycle tasks become difficult for internal teams to manage consistently.

How much can it save on wireless spend?

Savings vary by environment. Opportunities may include unused or zero-usage lines, plan optimization, overage prevention, device recovery, and better alignment between users, devices, and carrier services.

How much does carrier-connected managed mobility cost?

The service model depends on the size and complexity of the mobile environment, the services required, and the systems and carriers involved. DecisionPoint can assess the current environment and define the appropriate scope.

Services

How do I choose a managed mobility partner?

Look beyond reporting alone. Consider whether the provider can manage carriers, devices, support, MDM, logistics, optimization, automation, and ongoing program governance as one coordinated service.

When is managed mobility worth considering?

Managed mobility can be especially valuable when carrier-connected devices, multiple carriers, employee changes, support needs, and lifecycle tasks become difficult for internal teams to manage consistently.

Terms and Conditions

How do I choose a managed mobility partner?

Look beyond reporting alone. Consider whether the provider can manage carriers, devices, support, MDM, logistics, optimization, automation, and ongoing program governance as one coordinated service.

When is managed mobility worth considering?

Managed mobility can be especially valuable when carrier-connected devices, multiple carriers, employee changes, support needs, and lifecycle tasks become difficult for internal teams to manage consistently.

How much can it save on wireless spend?

Savings vary by environment. Opportunities may include unused or zero-usage lines, plan optimization, overage prevention, device recovery, and better alignment between users, devices, and carrier services.

How much does carrier-connected managed mobility cost?

The service model depends on the size and complexity of the mobile environment, the services required, and the systems and carriers involved. DecisionPoint can assess the current environment and define the appropriate scope.

How is this different from MDM?

MDM is technology used to configure, secure, and manage devices. Managed Mobility Services are broader and can include MDM administration along with carrier management, support, logistics, cost optimization, and device lifecycle services.

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