Our Managed Mobility Services approach is built around three principles that keep technology, service, and business objectives aligned.
Managed Mobility Services brings the technical, operational, and carrier sides of mobility together under one team. From activation through retirement, DecisionPoint manages six connected areas of the mobile program.
What this enables
Proactive management • Automation by design • One validated source of truth
Automation helps DecisionPoint manage large mobile environments consistently while giving users, managers, and our service team faster access to the information and actions they need.
Managed Mobility Services (MMS) provide holistic, end-to-end lifecycle management of mobile devices and their associated carrier services, not just carrier connectivity. DecisionPoint is carrier-agnostic. We work across carriers and represent our clients’ interests, allowing us to recommend and manage the best options for their environment rather than being tied to a single carrier.
MMS covers procurement and deployment, depot and asset management, end-user support, expense optimization, MDM/engineering, and consulting/project support.
A TEM is generally focused on reporting, billing visibility, and expense analysis. DecisionPoint’s MMS model is based on active management. We take action across the mobile environment to drive outcomes, rather than simply reporting what happened.
MDM is one technology component within the broader MMS lifecycle. DecisionPoint can administer MDM while also managing carriers, devices, logistics, support, optimization, and the overall program.
MMS becomes valuable when an organization needs stronger cost control as well as when the operational burden of managing the full mobile lifecycle is consuming internal resources. It can also help organizations improve automation, asset visibility, end-user support, accountability, and the overall mobile experience while freeing internal teams to focus on higher-value priorities.
Look for a partner that provides the complete lifecycle under one accountable team, not simply reporting or one point solution.
DecisionPoint’s six service pillars—Procure, Depot, Support, Optimize, Engineer, and Consult—are a framework for showing that breadth. Our three foundations—Innovation, Active Management, and Engagement—help explain how DecisionPoint is different from a traditional TEM or point solution.
MMS is billed as a monthly recurring per-device rate based on the number of managed devices. The rate can vary depending on the scope of services and the size and complexity of the mobile environment.
Rather than quoting a standard savings percentage, DecisionPoint offers a preliminary assessment at no charge. With decades of managed mobility experience, our team has the tools and expertise to review a client’s actual carrier billing and device data and project a conservative savings range.
We can also calculate projected ROI across hard-dollar savings, cost avoidance, and operational efficiencies, giving the client a more complete and defensible view of the potential financial impact based on their own environment.
