How retailers can use managed network services to simplify network management and become proactive vs. reactive? Does your team struggle to maintain multiple tools in order to manage and support your network? If so, you are not alone, and it’s no wonder. After all, there are network management tools for monitoring switches and routers, another…
Telecom Expense Management Solutions: Strategies to minimize your costs and lower IT stress What is a telecom expense management solution? Telecom expense management (TEM) services provide enterprises’ IT, procurement, and finance departments with the ability to order, provision, support, and manage costs of corporate communications and associated IT services with their mobile devices. With the…
How to Manage Mobile Technology for your Direct Store Delivery Team For fast and quality customer service, you need user-focused technology that will grow and support your direct store delivery and field sales operations. However, you may have some concerns with regard to selecting the right solution for mobile device management, best practices for implementation,…
Ensure All Elements of Your IT Environment are Optimized and Secure Patch and Update Throughout the OS Life Cycle Direct store delivery (DSD) and field sales operations must always be streamlined and efficient, and ensuring the security and quality of the data that flows to your mobile device management system is key. Recently, Windows Mobile…
Purchasing a Mobile Computer Workstation? Here’s 5 Critical Questions to Ask First Mobile workstations have played a key role in the modernization process of warehouses and work to future-proof your company by enhancing speed, efficiency and productivity. Whether you need a mobile computer workstation for shipping and receiving, inventory control, or returns processing, these workstations…
How to Buy Industrial Barcode Label Printers Without a Budget Busy executives and operations managers don’t think much about barcode printers. Until they stop working. Or if they don’t have the capacity to keep up with rising demand and production. When employees are struggling with printers instead of moving production out the door, productivity suffers,…
Dear Customers, As a valuable customer, we are writing to discuss the ongoing and worsening challenges the United States is facing with the supply chain as it relates to the barcoding equipment and supplies that run your operations. We have all heard about the chip shortages, but there is also a shortage of other components…
To Our Customers & Partners, We are proud to announce that the team at Royce Digital has now become DecisionPoint Systems, Inc. DecisionPoint acquired Royce Digital over two years ago and we have been working hard to standardize our systems and invest in our growing business. The two companies combine are a force in mobility…
How to Seamlessly Transition from Windows Mobile OS to Android In December 2019, Microsoft ended its support for Windows CE and Windows Mobile OS and has encouraged enterprises to migrate away from the platform. However, many companies have relied on Windows Mobile for years and have a lot invested in it. Without a presently painful…
Upgrading to the Best Secure Mobile OS Can Save You From These 5 Risks With how quickly technology evolves, it can be challenging for enterprises to maintain their current mobile device fleet to avoid technological obsolescence. Businesses also grow comfortable with their mobile devices, opting to hold onto them rather than deal with the challenges…
Top 3 Tips for Extending the Life of Your Thermal Barcode Label Printers And why printhead replacement plays a critical role in the total cost of ownership of barcode printers When your barcode printers aren’t working, they hurt worker productivity, cause delays in your supply chain, and result in unreadable barcodes. Before you unnecessarily purchase…
The challenge of any project is to achieve all of its objectives within a tight timeframe, stay within budget and meet or exceed your expectations! Today’s retail environment is riddled with challenges, particularly in the aftermath of the Pandemic and the havoc it’s had on IT staffing, support, and feet on the street. Retailers who…
Best Practices for Managing Your MDM Software Selecting a Mobile Device Management (MDM) software and implementing it are only the first two steps in a three-step process. Once you’ve selected and designed your MDM solutions, it’s time to focus on managing it. This blog is the final part of a three-part blog series in which…
How to Implement a Mobile Device Management Solution By now, you’ve chosen a user-focused technology that will grow with you and support your business with a vast partner ecosystem. This blog is part two in a three-part blog series that will address concerns for selecting a mobile device management solution, best practices for implementation, and…
Considerations for Selecting Mobile Device Management Technology Not every mobile device management (MDM)technology is created equal; when selecting an MDM for your enterprise, there are a few crucial considerations to keep in mind before you make your choice. This blog is part one in a three-part blog series that will address concerns for selecting a…
When and Why You Need a Broadband Aggregation Services and Network Management Partner Anyone who has ever moved their primary residence and had to set up their internet or broadband services knows how difficult the process can be. Homeowners only get a glimpse of the pain that companies experience when they move, add, or change…
4 Reasons Mobilizing Industrial Barcode Printers Keeps Up with Supply Chain Production and Increases Labeling Efficiency The supply chain is under increased pressure to deliver products faster than ever before. To meet the need for speed, processes need to tighten up across every application from receiving, picking, labeling, and shipping. While the key to increasing…
IT Asset Service and Repairs – How a Detailed “Cradle-to-Grave” Service Policy Saves You Money Companies make large investments in a multitude of IT assets for their users to be productive. That is usually the easy part, however, most companies struggle to build the best strategy for repair services and how to determine when the…
How to Simultaneously Upgrade Your Hardware and Reduce CAPEX Your enterprise’s workforce has enough on its plate; the last thing they want to do is manage hardware. With DecisionPoint and Zebra as a Service (ZaaS), you can focus on what matters while we address any technical issues your hardware may encounter. ZaaS works like a…
Lack of Omnichannel Distribution Cloud-based inventory systems have allowed retailers to evolve into omnichannel distribution models. According to TechTarget, “omnichannel provides the customer with a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone or in a bricks and mortar store.” What this means is that customers…
Keep Mobile Devices Clean in the Healthcare Industry It’s interesting that each year there are new words put together that become the fabric of that year. So here we are in 2020 with a new phrase – social distancing. Lately, other words have become part of our everyday conversation including anti-bacterial, antimicrobial, sanitizers, disinfectant-ready to…
Supply chains are a never-ending cycle of moving parts and countless variables, where those parts and variables are constantly changing. That in turn, means you have to anticipate thousands of details, using processes and technology to stay in charge of your supply chain, rather than reacting to it. Yet the cruel truth is, your control…
Let’s face it. Refreshing your mobile device pool is a big pain. Change is disruptive to operations and companies don’t like the prospect of facing downtime, lost data, and added costs associated with rolling out new devices. But running legacy devices past their end-of-life can also be risky. Equipment may start to fail at a…
As a proud DecisionPoint Company, Royce Digital Systems is committed to delivering end-to-end mobile solutions and managed services to healthcare workers and facilities across North America. Our solutions help increase productivity, boost accuracy, and improve patient care. Patient safety is a top priority for every healthcare organization. One of the persistent risk areas continues to be the…
The terminal yard is the final frontier in supply chain management. Warehouse and transportation software have created more efficiency in the supply chain, but truckyards have their own unique logistics challenges that can be automated to improve visibility in yard management. Yard management systems fill the gap between warehouse management systems (WMS) and transportation management…
By now, you’ve probably heard numerous accounts of how retailers are transforming their businesses with new supply chain technologies. And you might be wondering if now’s the time to update your solutions, too. In this article we’ll look at thirteen tell-tale signs that a business is ready to rethink its supply chain strategies. When you’re…
Shoppers hate out-of-stocks. Period. First, they drive to the nearest store. They park, walk inside and proceed to search for where that item should be. If they can’t find it, they might ask an associate for help – or they might leave and repeat the pattern at the next store. But when they do find…
Your suppliers can be strategic partners giving you that edge over your competitors, or they can hold your business hostage. Fortunately, you have a significant control over how your supplier relationships develop. 1. Vet your suppliers the way you vet your employees You don’t hire just anyone off the street. Any given supplier has far…
Your IT department already has its hands full supporting day-to-day operations. Adding a mobility deployment to their to-do list may be overwhelming. Given the complexities of a big business-critical project like a retail mobility solution, retailers can go it alone, solving each problem as it surfaces, or draw on retail industry experts like DecisionPoint Solutions…
More retailers are reaping the benefits of mobility to streamline operations and improve the customer experience.
We’ve been building, deploying, and supporting mobile information and computing systems for over 25 years, but we still get excited when a truly new and groundbreaking innovation comes along.
There are some pretty strange ideas about what personalization means out there in internet-land. Just scroll through your “spam” email folder to see what I mean. Yet personalization – the delivery of individualized targeted offers – is “the next big thing” in retail according to many experts. CEB’s B2C Marcomm Personalization report indicated that marketers…
If you’re printing a barcode label, there are thousands of label types to choose from. But you can quickly narrow down your choices and find the right label by understanding the following key factors.
Healthcare labels are one of the most important forms of communication in the hospital and other healthcare facilities.
To improve the in-store customer experience, retailers are equipping their associates with powerful mobility solutions to assist shoppers in their quest for fast fulfillment.
When choosing barcode labels, many businesses look for the cheapest option. But focusing on the up-front cost comes with a long-term price.
It’s understandable if retail logistics executives are feeling like the overwhelmed ball players in that famous meeting on the mound in Bull Durham. As Crash Davis said, “We’re dealing with a lot of sh*t here.” There is a lot going on in the world of logistics. Retail execs can either identify and lean into the…
As the cost of mobile technology for retail comes down, and adoption goes up, retail mobile solutions are poised for continued long-term growth.
As the cost of mobile technology for retail comes down, and adoption goes up, retail mobile solutions are poised for continued long-term growth.
Voice picking solutions takes warehouse efficiency to a new level to further streamline operations and improve worker productivity.
Change is never easy. But what happens when a 40-year-old successful operations process faces modernization?
So you’re ready to bring on a fleet management system? Logistics is getting more complex, which can simply make it costlier or more responsive to being used as a strategic advantage. The right fleet management solution will steer you to the right track. Helps you achieve your fleet management goals This seems obvious, but it’s…
There’s no denying that online shopping is here to stay and growing daily. Yet brick-and-mortar retailers still have two distinct advantages over their online-only competition: The look and feel factor The immediacy factor Many customers want to see a product before they buy it. They want to hold it in their hands, touch it, or…
No one wants barcode labels to fall off or start peeling away. When this happens, you can end up wasting time and money reprinting labels or tracking down missing products, shipments, or equipment.
Retailers’ supply chains are growing larger and more complicated. Fast fashion, short product life cycles, personalized and localized demand and always-on shopping have seen to that. The increase in competition as the same or similar products are now available to shoppers from countless retailers, on and offline, isn’t helping. All of this makes supply chain…
It’s time for another disruption. Retail has been working through major shifts in how people shop, their customer service expectations and creating a marketing and logistics infrastructure that meets these changes in consumer behavior. The next wave of disruption is coming in how consumers pay for their goods and services. Digital payment options are expanding…
Your customer places a product in their online cart. Then they proceed to checkout and… nothing. The sale never goes through. And you’re left wondering why. Now, abandoned carts are nothing new in online sales. In fact, a whole industry has cropped up with tools to analyze those reasons. This comes as no surprise, when…
Offering the right selection of fulfillment options is an important strategic decision for any retailer. More and more businesses are discovering competitive advantages in providing the fulfillment methods their customers want. In this post, we’ll identify the major types of fulfillment, why customers want those options, and how you as a retailer can provide them.…
Does it ever seem like your logistics team faces an uphill battle? Your executive team knows the value they provide, of course, but they often don’t realize how much more value is being left on the table. Other projects and initiatives get the resources and funding, while the logistics changes you’ve been asking for get…
Many retail stores face a growing challenge. As more and more technology falls into the hands of consumers, some shoppers are leaving traditional retail associates behind. This is seen in Zebra Technologies’ 2017 Global Shopper Study. According to their survey, fully one half of millennial shoppers feel they are better connected than the actual retail…
ProMat 2019 is around the corner, and there will be over 1,000 solution providers and over 100 seminars sharing the latest strategies and technologies for optimizing manufacturing, distribution, and supply chain systems. That’s a lot of exhibitors and educational opportunities, but one way to keep things simple and make the most of your visit is…
The grocery world was rocked recently by Amazon’s stunning $13.7 billion acquisition of Whole Foods. And it’s not just grocery stores keeping a watchful eye on this development. Shockwaves are being sent into every corner of retail where Amazon does business – which is to say, pretty much everywhere. Over the past decade, Amazon has…
