Work Smarter with the Industry’s Best Expertise

Is your core business supporting your workforce’s technology? Ensuring your workforce’s technology functions anywhere is our business. We utilize our proven experience by driving preventative, intelligent automation, and evolved processes to remove, reduce, and rapidly resolve your workforce’s technology incidents. Let us help you drive a more engaged and productive workforce.

Workplace Services

A key to an engaged, highly productive workforce is your ability to ensure their technology always works from anywhere. Our expertise in workplace services — combined with our focus on proactive and preventative support through evolved processes, best-in-breed technology, and great people — produces a high-quality, cost-effective solution to support your workforce. These services include:

  • Managed 24/7/365 Global Integrated Service Desk
  • Endpoint Management & Automation
  • Live, On-site Kiosk/Tech Bar Services
  • Staffing & Implementation
  • Integrated, Repeatable, Industry-Leading Processes
  • Continual Service Improvement to Enhance Performance While Reducing Costs

Managed Network Services

We offer a fully integrated suite of network monitoring & management services for enterprise, distributed, mobile, and cloud environments that includes:

  • 24/7/365 Remote Network Operations Center
  • Proactive Monitoring, Incident, and Problem Management
  • Automated Ticketing and Dispatch
  • Managed WAN & Broadband Aggregation Including Prequalification, Assessments, and Provisioning
  • Managed Backup and Recovery
  • Professional Services and Deployment
  • Onsite Field Maintenance
  • Network, Data Center, and End Point Management
  • Change, Configuration, and Performance Management
  • E-commerce Applications & Synthetic Transactions

Lifecycle Management

DecisionPoint supports your mobile devices for as long as they’re in use and beyond. Lifecycle management starts with provisioning new devices and extends into ongoing support, service, and final disposition. Our Lifecycle services include:

Implementation and Deployment

Asset Management

Repair Services

Reverse Logistics

IT Staff Augmentation Services

We bring decades of experience to help you find, qualify, and deploy IT talent through our proprietary process and simple, contract-to-hire agreements to assist you in completing your IT initiatives. This includes:

  • Specializing in IT Resources Exclusively
  • National Recruiting Capability
  • Contract, Contract-to-Hire, and Permanent Placement
  • IT Executive Search Services

IT Executive Search

We have a deep network of top IT leaders across the U.S. Leverage our network to confidentially find the right IT leaders for your organization to drive your business forward.

Enterprise Mobility Solutions

Mobile, Wireless, RFID, and Technology Systems Integrator

DecisionPoint provides end-to-end, mission-critical, enterprise mobility solutions to connect your workforce to each other and to your internal enterprise data at the point of decision, regardless of location.

Our solutions enable front-line employees to make better, faster, and more accurate business decisions, inside and outside of your business’ four walls.

Learn more about DecisionPoint’s world-leading enterprise mobility solutions.