Our white glove IT services rapidly resolve technical issues and reduce escalations, improving employee workplace satisfaction and productivity. Tech on Demand delivers onsite IT support for locations where a full-time IT resource isn’t justifiable. Quickly schedule hands-on help to your remote locations in minutes through VISION, our on demand IT services portal. With a simple statement of work, we provide reliable, skilled on demand tech support. Enlist DecisionPoint for onsite troubleshooting and repair with all your IT infrastructure, devices and peripherals.
Quickly Resolve Issues With National Onsite IT Support
On Demand IT Support Services That Fit Your Business Needs
Customize an onsite IT support plan based on the needs and severity level of the technical issue impacting your business. Choose when you need us onsite (as early as the next day), or develop a regular schedule to proactively monitor and maintain devices and IT infrastructure. We can schedule on demand IT support in half or full day increments. With our national coverage, we’ll come to your store location, distribution or manufacturing facility, or corporate office locations wherever they are. Connect with our team to develop an on demand IT services plan that minimizes cost and maximizes responsiveness for all your IT management needs.
Customized IT Expertise With National Onsite Coverage
Tech on Demand supplies IT professionals with on-site support for those locations where a full-time IT resource isn’t justifiable. We offer a simple work statement and convenient remote assistance via the VISION portal for your remote locations. Our national IT support services offer on-site troubleshooting and repair for IT infrastructure and peripherals. Additionally, our White Glove Service enhances team productivity and reduces escalations.
Networking
Routers, Firewalls, Switches
Wireless
Access Points and Controllers
POS
Displays, Registers, and Scanners
Hardware
Computers, Printers, Scanners, IoT Devices
Mobility
Vehicle Mounts, Troubleshooting, Configurations
A Full Team Of IT Professionals At Your Service
Don’t quite have the resources to manage IT projects? Need help resolving or proactively preventing technical issues? Our onsite IT support team has the expertise to handle all your IT needs.
Skilled, Vetted IT Professionals
DecisionPoint has a nationwide network of 1,800 vetted IT professionals that we regularly deploy for projects and on demand IT services. Each technician is ranked and evaluated on their skill sets and matched to your needs.
Customizable Programs
Our team of IT experts will work with your organization to develop an onsite IT support plan that meets the unique needs of your organization. Easily create a scheduled plan or request on demand IT services that meet your timeline, budget, and technology needs.
Access Scalable IT Resources
Empower your internal team to focus on the most mission critical IT projects. Expand the capabilities of your inhouse IT staff by tapping into our skilled nationwide network of IT professionals.
Comprehensive IT Project Management
Our team of experienced IT project managers will schedule and manage your IT services from ticket submission to resolution. We proactively follow up with your organization to ensure that our on demand IT services technician has resolved your IT issues to your satisfaction.
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