Your Single Point of Contact From Cradle to Grave

IT departments don’t have time to sort out deployment issues. That’s why DecisionPoint’s comprehensive implementation process ensures devices are ready to work right out of the box.

Every business is unique, which is why DecisionPoint’s mobility consulting service designs customized deployment services for each customer.

DecisionPoint assembles the entire system, including device configuration and testing, to deliver work-ready products that integrate seamlessly into your existing workflow. Depending on the customer’s needs, we can provide both off-site and on-site deployment services, whether you’re rolling-out 100 or 20,000 devices.

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Services for a Project Like No Other

DecisionPoint knows every IT project has unique objectives, requirements, and characteristics, so a one-size-fits-all approach won’t produce the best results. Instead, DecisionPoint project managers work with you to create and tailor a plan customized for the details of your project and the success criteria that are important to your business. Our IT project management consulting services cover:

Product Selection Consultations

DecisionPoint starts by understanding your use case and your goals for a new IT deployment. Our team of experts can guide you toward the optimal IT hardware and software choices for your business. Our strategic industry relationships with leading IT manufacturers allow us to procure the IT hardware you need while keeping costs low.

Zero-Touch Deployment

DecisionPoint's zero-touch deployment services allows your IT team to deploy enterprise-owned devices in bulk without manually setting up and configuring each device. Instead, we work with your team to determine the mobile device specification requirements, assemble accessories, install software, tag assets, and validate the unit's capabilities so that devices can be distributed directly to your employees and used right out of the box.

Reduced Costs

Ordering devices, software, and accessories and manually configuring devices one by one requires a substantial number of IT labor hours. The process can also interfere with productivity during a long roll out. DecisionPoint saves your organization time and money with seamless IT hardware deployment and covers all the bases to minimize errors and risks.

Increased Productivity

When IT teams are stretched thin, DecisionPoint's advanced deployment services offer a comprehensive solution to ease upfront work with set up, staging and kitting so it’s ready to go when shipped to your site as well as support during rollout . With our end-to-end solution, you experience fewer project delays and scope creep. In addition, devices configured to your specifications improve employees' productivity and satisfaction by enabling them to onboard new devices more quickly.

IT Lifecycle Management

Learn more about related IT Lifecycle Management offerings.

Advanced Deployments

Whether you have a one-off site-specific IT project or or need nationwide onsite support for a large deployment, we have the experts to help you complete the job. Our expertise covers the full range of deployments, including point of sale (POS) system installations, cabling, software updates, RF site surveys, store decommissioning, and infrastructure installations, across hundreds or even thousands of locations.

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IT Asset Management

We offer complete IT asset management services, including tracking, proactive maintenance, device status, data collection, and reporting, streamlining your operations and decisions. Our vendor-agnostic services can track any device, help you avoid downtime by monitoring devices for problems and finding spares when needed, collect data on how devices are performing and which may need to be replaced soon, and produce custom reports that help you make informed decisions about your next technology investment.

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IT Project Management

The complexity of IT projects often creates a challenge for enterprises to complete implementations on a tight timeframe and budget. DecisionPoint’s IT Project Management services have the tools, resources, and expertise necessary to facilitate all parts of your project to successful completion, which can ensure long-term value for your IT investments.

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Hardware Repair

With more than 50 hardware OEMs, operating systems including Windows, iOS, Android and all major mobile device management platforms, we are able to quickly and efficiently resolve IT service requests for your enterprise. We offer full-service onsite and depot repair of your IT equipment, our help desk can help reduce your support costs, and we’ll even manage a pool of spare devices to minimize employee downtime.

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IT Asset Disposition

One element of essential technology maintenance that many businesses overlook is IT asset disposition (ITAD). Improper disposal of IT hardware can lead to devastating data leaks, environmental consequences, and ultimately, damage to your company’s reputation. Our data destruction, recycling, and remarketing services rise above industry standards, and our rigorous processes ensure top-notch safety for your retired technology and devices.

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Product & Services Catalog

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Explore the entire line of our enterprise mobility systems and services.

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Explore Our Full Suite of Services

enterprise mobility

Enterprise Mobility

Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.

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Managed Network Services

Managed Network Services

Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.

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IT Lifecycle Management

IT Lifecycle Management

With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.

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Managed IT Services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

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Products

Products

Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.

Learn More

Enterprise Mobility
enterprise mobility

Enterprise Mobility

Manage device security and empower employees to access data in remote locations. We offer a variety of mobile device form factors including tablets, mobile computers, vehicle-mount computers and mobile carts. Select, configure, deploy and manage fleets of mobile devices from industry-leading manufacturers.

Learn More

Managed Network Services
Managed Network Services

Managed Network Services

Let us provide managed network services across your entire enterprise, from corporate headquarters to remote offices. We offer WAN managed and monitored broadband services, LAN infrastructure monitoring and management, managed and monitored cellular services, and Wi-Fi services to keep your employees connected and operating efficiently at all times.

Learn More

IT Lifecycle Management
IT Lifecycle Management

IT Lifecycle Management

With the major phases of our IT lifecycle management program, we take care of your company’s technology management needs from implementation and deployment through device retirement. Our OnPoint Service Hub lets you get a snapshot of the health and location of all your devices, our responsive repair services keep your devices running efficiently, and we’ll even handle returns and replacements.

Learn More

Managed IT Services
Managed IT Services

Managed IT Services

Our global integrated IT service desk offers support 24/7/365, so that your workforce always has access to assistance with their devices. We also offer IT staff augmentation services to help you find, qualify, and deploy IT talent for all of your company’s IT initiatives.

Learn More

Products
Products

Products

Through strategic relationships with leading IT hardware manufacturers, we offer a comprehensive technology product portfolio. Partner with us for assistance with product selection, configuration, procurement and deployment for all of your mobility, printing, scanning, and supplies needs.

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Industry Expertise

From supply chain to retail and healthcare, we’ve established a proven track record with enterprise customers across all industries nationwide.

Why Choose DecisionPoint for IT Hardware Deployment?

proven processes

Custom-Built Solutions

We understand that one size doesn’t fit all, so let our expert consultants assist with product selection and procurement and create a staging, kitting, and configuration strategy tailored to your specific enterprise environment. DecisionPoint provides hands-on IT lifecycle management solutions that ensure your complex project runs seamlessly from end to end.

Expertise Matters

We’ve spent over 30 years delivering enterprise mobility solutions to augment your IT team’s deployment capabilities and accelerate new technology adoption. Trust our expert technicians, approved partners, and evolved processes to lead deployments from basic hardware installations through planning, configuration, and complex integrations.
partner in your success

Partner in Your Success

From product selection, configuration, and onsite IT deployment services to asset disposition, we are invested in long-term partnerships and supporting you every step of the way to help as your business continues to change and grow.

Everything Under One Portal, Through One Provider.

Manage your business’ unique security, networking, and IT infrastructure needs anytime, anywhere — all in one place.

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